Ulasan Novotel Palembang - Hotel & Residence
Novotel Palembang - Hotel & Residence
Jl. R. Sukamto No.8A, 8 Ilir, Kec. Ilir Tim. II, Palembang, South Sumatra, 30127, IndonesiaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
Ulasan Tetamu
9.1/10
Great
52 ulasan
Ulasan yang disahkanLocation9.7
Amenities8.3
Service9.1
Cleanliness9.2
Tapis mengikut:
Susun mengikut:
All reviews(52)
Positive reviews(52)
Reviews with photos/video(20)
Awesome stay(12)
Great service(6)
Guest User
Deluxe Room With Twin Beds
Daftar masuk pada Nov 2025
Family
1 ulasan
Outstanding
Disiarkan pada 20 Dis 2025
The best hotel in Palembang
Jawapan daripada Pihak Penginapan: Yang Terhormat Bapak/Ibu,Salam hangat dari Novotel Palembang Hotel & ResidenceTerima kasih atas penilaian rating dan pujian yang sangat baik dari Anda. Kami semua berharap untuk menyambut Anda kembali di Novotel Palembang Hotel & Residence dalam kunjungan Anda berikutnya.Hormat Kami,RikasariFront Office Manager
Joo01
Deluxe Room With Twin Beds
Daftar masuk pada Jun 2025
Family
2 ulasan
Amazing
Disiarkan pada 8 Jul 2025
Best hotel in palembang town for vacation with children
Jawapan daripada Pihak Penginapan: Dear Joo01,Warmest Greetings from Novotel Palembang Hotel & ResidenceThank you for your wonderful review, and we are looking forward to welcoming you back with your family at Novotel Palembang.Sincerely,RikasariFront Office Manager
Nadhila Azzahrah
Superior Room With Twin Beds
Daftar masuk pada Jul 2025
Family
3 ulasan
Outstanding
Disiarkan pada 12 Ogo 2025
clean and the staff is very helpful
Jawapan daripada Pihak Penginapan: Dear Guest,Warmest Greetings from Novotel Palembang Hotel & ResidenceThank you so much, We're glad to hear that you found our hotel clean and our staff helpful. We appreciate your feedback and look forward to welcoming you backSincerely,RikasariFront Office Manager
Guest User
Superior Twin Room With Pool View
Daftar masuk pada Apr 2025
Business traveler
10 ulasan
Outstanding
Disiarkan pada 26 Mei 2025
Novotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
Jawapan daripada Pihak Penginapan: Dear Guest,Warmest Greetings from Novotel Palembang Hotel & ResidenceThank you for your glowing review, we are very happy that you enjoyed your stay at Novotel Palembang and appreciate its prime location, modern rooms, and delicious dining options.We are proud of our teams service and amenities, and we are glad you found the experience woth the price.Once again thank you for your recommendation and continuous support and we are looking forward to welcoming you back at Novotel Palembang.Sincerely,RikasariFront Office Manager
Goh Edy
Superior Twin Room With Pool View
Daftar masuk pada Jun 2025
Business traveler
16 ulasan
Very good
Disiarkan pada 16 Jul 2025
One of the best hotel in Palembang. Hotel more suitable for holiday (resort)
Jawapan daripada Pihak Penginapan: Dear Goh Edy,Warmest Greetings from Novotel Palembang Hotel & ResidenceThank you for your wonderful review, and we are looking forward to welcoming you back at Novotel Palembang.Sincerely,RikasariFront Office Manager
KADHIRVELAN
Superior Room With 1 Super King Bed
Daftar masuk pada Jun 2024
Business traveler
278 ulasan
Outstanding
Disiarkan pada 17 Jul 2024
Room is very nice, view are amazing, food are nice, staff are friendly especially on the breakfast area, been staying in here for bussines or family pleasure and always been happy with the service, will stay in here again next time.
6/20
Jawapan daripada Pihak Penginapan: Dear Android appsWarmest Greetings from Novotel Palembang Hotel & ResidenceWe sincerely appreciate you taking a time to share your grateful experience at Novotel Palembang Hotel & Residence, the whole team is delighted to hear that you really enjoyed your stay with us.Once again thank you for your kind review and we all look forward to welcoming you back to Novotel Hotel & Residence on your next visit to the city.Kindest regards,PraburizalFront Office Manager
Guest User
Superior Room With Twin Beds
Daftar masuk pada Jan 2025
Couple
3 ulasan
Outstanding
Disiarkan pada 17 Feb 2025
Good location, great service
Jawapan daripada Pihak Penginapan: Dear Ms. Connie,Warmest Greetings from Novotel Palembang Hotel & Residence,We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel PalembangSincerely, RikasariFront Office Manager
Guest User
Superior Room With 1 Super King Bed
Daftar masuk pada Mac 2024
Business traveler
6 ulasan
Outstanding
Disiarkan pada 5 Jul 2024
great hotel, clean, nice, big rooms,and good facilities and good location
Jawapan daripada Pihak Penginapan: Dear Value GuestWarmest Greetings from Novotel Palembang Hotel & Residence We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PraburizalFront Office Manager
ttavel
Superior King Room with Pool View
Daftar masuk pada Dis 2023
Other
63 ulasan
Very good
Disiarkan pada 10 Jan 2024
Overall, the facilities were good. However, the spa facilities were not good, and the spa operating hours were different from the advertisement. I only ran it for a while in the afternoon
Jawapan daripada Pihak Penginapan: Dear TtavelWarmest Greetings from Novotel Palembang Hotel & ResidenceWe sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very happy that you loved our hotel especially our facilities.For information our Spa open from 11.00 am to 11.00 pm and for steam or sauna we open from 04.00 pm to 08.00 pm.To improve service in the future, we hope you can provide detailed information regarding spa operating were different from advertise We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,PraburizalFront Office Manager
Guest User
Family Suite
Daftar masuk pada Ogo 2025
Family
2 ulasan
Outstanding
Disiarkan pada 19 Sep 2025
Very good
Jawapan daripada Pihak Penginapan: Yang Terhormat Orakan, Salam hangat dari Novotel Palembang Hotel & ResidenceTerima kasih atas penilaian rating dan pujian yang sangat baik dari Anda. Kami semua berharap untuk menyambut Anda kembali di Novotel Palembang Hotel & Residence dalam kunjungan Anda berikutnya.Hormat Kami,RikasariFront Office Manager
AnnT
Superior King Room with Pool View
Daftar masuk pada Jun 2023
Business traveler
6 ulasan
Outstanding
Disiarkan pada 27 Jul 2023
Really impressed with this hotel. New and spacious and very comfortable
Jawapan daripada Pihak Penginapan: Dear AnnieTingzon,Warmest Greetings from Novotel Palembang Hotel & Residence. Thank you for sharing your review during your recent stay with us, the whole team is delighted to hear that you really enjoyed your stay with us. We all look forward to welcoming you back at Novotel Palembang Hotel & Residence on your next trip to this city.Sincerely,Herman WijayaGeneral Manager
Chandra pb
Superior Room With Twin Beds
Daftar masuk pada Sep 2025
Traveling with friends
8 ulasan
Outstanding
Disiarkan pada 12 Dis 2025
Good c
Jawapan daripada Pihak Penginapan: Yang Terhormat Bapak / IbuSalam hangat dari Novotel Palembang Hotel & ResidenceTerima kasih banyak atas review positif Anda. Kami senang memiliki Anda sebagai tamu dan berharap dapat menyambut Anda kembali di masa depan.Hormat kami,RikasariFront Office Manager
KCrollingstone
Deluxe Room with 1 Super King Bed
Daftar masuk pada Mei 2025
Business traveler
6 ulasan
Outstanding
Disiarkan pada 17 Jun 2025
All good
Jawapan daripada Pihak Penginapan: Dear Kah Chun,Warmest Greetings from Novotel Palembang Hotel & ResidenceThank you for your wonderful review, and we are looking forward to welcoming you back at Novotel Palembang.Sincerely,RikasariFront Office Manager
wanglily66
Superior Room With Twin Beds
Daftar masuk pada Jun 2025
Business traveler
9 ulasan
Great
Disiarkan pada 14 Ogo 2025
Ctrip is very convenient for booking hotels, but you should definitely avoid booking international flights on Ctrip because of its chaotic internal management. The airport can even write Terminal 2 as Terminal 1, citing the airline as an issue. It takes half an hour for someone to get from Terminal 3 to Terminal 1, and then from Terminal 1 to Terminal 2. It's frustrating.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Wanglily,Warmest Greetings from Novotel Palembang Hotel & ResidenceThank you for your review of your experience using Ctrip to book hotels and international flights. We're sorry to hear that you encountered difficulties with Ctrip's internal management regarding international flights, particularly the incorrect airport terminal information. We will forward your feedback to the relevant teams for future improvements. We're glad you had a good experience booking hotels through Ctrip and look forward to serving you better in the future.Sincerely,RikasariFront Office Manager
Guest User
Superior Twin Room With Pool View
Daftar masuk pada Jun 2025
Business traveler
5 ulasan
Outstanding
Disiarkan pada 30 Jul 2025
This is the most comfortable hotel in Palembang. The food and environment are both excellent choices.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Warmest Greetings from Novotel Palembang Hotel & ResidenceThank you for your positive review. We are delighted to hear that you were comfortable and satisfied with our hotel. We also appreciate the compliments on the food and the hotel environment. We will continue to strive to maintain high quality standards and provide the best possible experience for our guests. We look forward to welcoming you back to our hotel.Sincerely,RikasariFront Office Manager