Dengan penginapan di Best Western Ai Cavalieri Hotel, anda akan berada betul-betul di tengah Palermo, hanya 5 minit berjalan kaki dari Teater Politeama Garibaldi dan 7 minit berjalan kaki dari Via Roma. Hotel ini berada 0.6 km dari Teatro Massimo dan 1 km dari Katedral Palermo.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, perkhidmatan rencam dan dewan bankuet.
Dapatkan sesuatu untuk dimakan di bar/deli snek atau menjamu selera di dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan sebuah bilik mesyuarat.
Selesakan diri anda di salah satu daripada 39 bilik tamu yang menampilkan bar mini. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri berjenama dan bidet. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2023.10.29
I stayed at this hotel for one week in October 2023. This was my first time in Sicily and my first time in Palermo. I had a very memorable experience indeed! The rooms are very clean and comfortable. They are also very spacious! The hotel is also located in an excellent location close to the Mercato Ballaro and it's just right around the corner from Piazza Politeama. The staff were all very friendly, polite, and helpful. I would definitely stay there again and definitely recommend this hotel to anyone who is thinking of going to Palermo!
Dengan penginapan di Hotel Politeama, anda akan berada betul-betul di tengah Palermo, tidak jauh dari Teater Politeama Garibaldi dan 3 minit berjalan kaki dari Via Roma. Hotel ini berada 0.6 km dari Teatro Massimo dan 9.3 km dari Pantai Mondello.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, perkhidmatan rencam dan televisyen di ruang bersama.
Puaskan selera anda untuk makan malam di bar/ruang istirahat di hotel, Politeama, atau anda boleh menikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam).
Selesakan diri anda di salah satu daripada 85 bilik berhawa dingin yang menampilkan bar mini. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2022.09.17
Lovely hotel overlooking a piazza. We booked a room with a balcony which was lovely to sit and watch the world go by. It is centrally located with bakeries, restaurants, shops and history right on your doorstep. Although it is a busy road, as is all the center you cannot hear the traffic in the room. The photographs of the Hotel absolutely do not do it justice at all, it is so much better.
Grand Hotel Et Des Palmes is a popular choice amongst travelers in Palermo, whether exploring or just passing through. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Grand Hotel Et Des Palmes. Designed for comfort, selected guestrooms offer flat screen television, dressing room, air conditioning, heating, desk to ensure a restful night. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Hotel Et Des Palmes.
Dengan penginapan di Ibis Styles Palermo Cristal, anda akan berada betul-betul di tengah Palermo, tidak jauh dari Via Roma dan 4 minit berjalan kaki dari Teater Politeama Garibaldi. Hotel ini berada 0.6 km dari Teatro Massimo dan 10.6 km dari Pantai Mondello.
Berseronoklah dengan kemudahan rekreasi seperti basikal sewa atau kecapi pemandangan dari teres. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan televisyen di ruang bersama.
Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan masakan tempatan disediakan pada setiap hari dari 8:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Ada rancangan acara di Palermo? hotel ini mempunyai ruang berukuran 1615 kaki persegi (150 meter persegi) yang terdiri daripada ruang persidangan dan bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam).
Selesakan diri anda di salah satu daripada 85 bilik tamu yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
AAlain2021.07.17
Hotel ini terletak sangat baik beberapa langkah dari jalan membeli-belah utama dan beberapa langkah lagi ke bandar lama dan semua tarikan utama.
Bilik mempunyai semua yang kami perlukan, kakitangan sangat membantu dan sarapan pagi menawarkan persembahan yang sihat terutama di sisi gula-gula, kek ricotta sangat mengagumkan.
Dengan penginapan di Mercure Hotel Palermo Centro, anda akan berada betul-betul di tengah Palermo, dalam lingkungan 10 minit berjalan kaki dari Muzium Arkeologi Serantau dan Teatro Massimo. Hotel ini berada 1.3 km dari Katedral Bersama St. Mary of the Admiral dan 1.3 km dari Gereja San Cataldo.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, perkhidmatan rencam dan salun rambut. Hotel ini juga menampilkan televisyen di ruang bersama dan dewan bankuet.
Dapatkan santapan anda di salah sebuah daripada kedai kopi atau kafe di hotel, atau pilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disajikan pada hai minggu dari 7:00 hingga 10:00 dan pada hujung minggu dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Ada rancangan acara di Palermo? hotel ini mempunyai ruang berukuran 431 kaki persegi (40 meter persegi) yang terdiri daripada ruang persidangan dan 3 bilik mesyuarat. Pengangkutan ulang-alik dari lapangan terbang ke hotel disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 93 bilik tamu yang menampilkan bar mini dan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
DDarcy. W2022.11.02
Service is good. The ladies at the front desk is especially helpful. From providing information for breakfast, best Gelato in Palermo to car rental and intercity bus schedules and taxi bookings. They are always efficient and reliable. Thank you for the help!
The shower is strong and water is hot which makes the shower experience very enjoyable. Our room is facing a one way street and is very quiet.
Bed is on the harder side and pillows are flatter than our preference. Other than that, all is good.
Dengan penginapan di Astoria Palace Hotel, anda akan berada betul-betul di tengah Palermo, dalam lingkungan 5 minit memandu dari Pelabuhan Palermo dan Teater Politeama Garibaldi. Hotel ini berada 7.6 km dari Pantai Mondello dan 1.8 km dari Via Roma.
Nikmati pemandangan dari teres atas bumbung dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam. Hotel ini juga menampilkan perkhidmatan perkahwinan, televisyen di ruang bersama dan dewan bankuet.
Nikmati masakan antarabangsa di Il Cedro, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar masuk ekspres dan daftar keluar ekspres. Ada rancangan acara di Palermo? hotel ini mempunyai ruang berukuran 5382 kaki persegi (500 meter persegi) yang terdiri daripada pusat persidangan dan bilik mesyuarat. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 326 bilik berhawa dingin yang menampilkan bar mini dan Televisyen LCD. Program digital disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi peti besi muat komputer riba dan meja, manakala pengemasan disediakan setiap hari.
HHARUYUKI2023.10.15
The location is a little remote but not bad. Breakfast was good. As for the bathtub, the stopper was bad because I don't usually use it. Basic cleanliness is also good. I spent four days comfortably.
With a stay at B&B Hotel Palermo Quattro Canti in Palermo (Palermo Historical Center), you'll be steps from Via Vittorio Emanuele and Via Roma. This property is 0.4 mi (0.7 km) from Palermo Cathedral and 0.4 mi (0.7 km) from Teatro Massimo.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of B&B Hotel Palermo Quattro Canti. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Planning an event in Palermo? This property has 2691 square feet (250 square meters) of space consisting of conference space and a meeting room.
Make yourself at home in one of the 113 air-conditioned rooms featuring Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
PPengguna Tetamu2023.02.17
Overall a good hotel. Location is excellent, central to most of the major sights. Friendly and helpful staff. Very clean. Breakfast not too exciting. Our one big drawback was the advertised free parking is not free. It costs €10 a night and we were not made aware of this before hand. The parking garage is not based at the hotel but further down the street and is very difficult to drive to. Normal procedure is to call the hotel and they ask you to pull over on a busy road and a parking attendant will come and get you. He then keeps the car and car keys at his garage and will bring the car out on request from the hotel. The system worked well once we were aware but again it caused some stress and confusion on our first night driving around a busy city. And driving in Palermo is not for the faint hearted!
The NH Palermo hotel is just a few steps away from the city’s pier, offering easy access to boat trips to the Aeolian and Aegadian Islands. Downtown is also only a short 15-minute walk away, with the Botanical Gardens and the Castle in close proximity. This is an ideal location for business travelers, with the nearby train station and A19 highway providing easy access to all of Palermo’s main business areas. Many of the rooms at NH Palermo look out over the Gulf or the botanical gardens. Each comes with free Wi-Fi, a mini-bar, and air-conditioning. Connecting rooms are available. The breakfast buffet will give you the energy boost you need in the morning, with its large spread of different options and freshly brewed coffee or tea. Later, enjoy the fun and informal atmosphere of the I Paladini Restaurant and try Mediterranean and national dishes accompanied by wine. To unwind, have a drink at the Lobby Bar. On a hot sunny day, relax by taking a dip and sunbathing at our open-air pool. NH Palermo has 13 function rooms for up to 450 people.
CChoiwah12162022.08.04
i think it should be one of the good hotel in Palermo, and free parking outside the hotel but will have someone to ask for money without doing anything. you can pay or not. i didnt pay in first time then next time they find a child to ask for. i saw he is too young and very pity, so i paied 3euro to him.
this is not good for everyone, so if hotel can take it in mind, and pay more attention to it, then it will be better.
everything is good, just this parking issue.
Apabila anda menginap di San Paolo Palace Hotel di Palermo, anda akan berada di persisiran, dalam lingkungan 5 minit memandu dari Via Roma dan Teater Politeama Garibaldi. Hotel ini berada 12.1 km dari Pantai Mondello dan 5.9 km dari Pelabuhan Palermo.
Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang terbuka, pusat kecergasan 24 jam dan basikal sewa. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan perkhidmatan perkahwinan.
Menjamu selera di ANTARES, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Snek juga tersedia di kedai kopi atau kafe. Hilangkan rasa letih di penghujung hari dengan minuman di bar/ruang istirahat atau bar tepi kolam. Sarapan penuh percuma disajikan pada setiap hari dari 7:00 hingga 10:00.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar masuk ekspres dan daftar keluar ekspres. Ada rancangan acara di Palermo? hotel ini mempunyai ruang berukuran 21528 kaki persegi (2000 meter persegi) yang terdiri daripada ruang persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 280 bilik tamu yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu2022.09.20
Great location by the sea if you are looking to see palermos true culture! Lovely room with a view of the ocean and walking distance to restaurants even for a late night dinner. Near the Park of Parrots, and a 10 min taxi ride away from central Palermo which i recommend you visit.
Apabila anda menginap di Hotel Villa D'Amato in Palermo, anda akan berada di persisiran, hanya 4 minit memandu dari Via Roma dan 6 minit dari Teater Politeama Garibaldi. Hotel ini berada 13.8 km dari Pantai Mondello dan 8.8 km dari Pelabuhan Palermo.
Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Ciri-ciri tambahan di hotel ini termasuklah televisyen di ruang bersama, bantuan pelancongan/tiket dan dewan bankuet.
Dapatkan santapan anda di Ristorante, sebuah restoran di mana anda boleh menikmati pemandangan taman, atau memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) yang ditawarkan. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat.
Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 56 bilik tamu yang menampilkan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi peti besi, dan anda juga boleh meminta untuk katil bayi/kot (percuma).
PPengguna Tetamu2024.01.03
The hotel is very basic, no kettle in the rooms virtually no lounge area, just two sofa's in the corridor between reception and restaurant. The staff were pleasant and the sheets were changed every 3/4 days and towels daily. However, the restaurant was a huge problem. We have stayed at hotels over Christmas in Spain, Portugal, Malta, Cyprus, Tunisia and the Canary Islands and never have we had such an abysmal choice of food. We booked half board but, No buffet just a menu with a choice of two starters and two choices of two main dishes. Dessert is extra. I paid for half board, not half of half board, no desserts included?? Virtually half and sometimes all dishes were pasta which is not good if you want to eat healthy or if like me you are diabetic. Breakfast had even less choice. Cereal, bread, croissants, and cakes. One choice of sliced cheese and sliced ham. Yoghurt, tomato juice and peach no orange juice, no hot dishes at all. Cannot recommend this hotel unless you just want a cheap place to sleep. I mentioned the staff were good, i will praise Miguel in the restaurant who besides being multi lingual was very good at his job, trying to find alternatives, some not on the menu, to help with my dietary requirements The Hotel is a 3 star the restaurant i would rate a zero.
50 ulasan
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satu malam
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4.5/5
Sangat Baik
Ho avuto il piacere di alloggiare in questa splendida location per una settimana. Da subito entri in un ambiente pulito e confortevole attrezzato di ogni confort. A renderlo ancora piu' bello sono i proprietari Giorgio e Valerio , con la loro educazione, spontanetà e simpatia; con loro la stupenda Anna, sempre pronta con il sorriso ad accogliere tutte le tue richieste. Colazione buonissima e molto ricca per tutti i gusti. Consiglio vivamente questo b&b e di sicuro se torno a Mondello so' senza ombra di dubbio dove andare. Grazie per tutto, con affetto da Milano.
We loved our stay in this stylish boutique B&B, evident from the moment you step into the foyer, through to your room (we had standard double). Great location, vibe and super clean. The solid windows meant we didn't hear a thing when inside our room which was an added bonus given it is located in the main street. The staff honestly were exceptional. We also needed to attend to some personal matters back home and the staff were available to assist us and went out of their way to do so. They were contactable no matter what time it was. Amazing service and support. If I return to Palermo we will definitely stay again. Thank you
DDanielle ZResidenza Wagner is truly the perfect place to stay when visiting Palermo. Not only is it conveniently located near the historical center as well as just so many great places to eat and wander, it's also just an incredibly friendly place. Francesco and his staff are super friendly and helped us with absolutely everything we needed (including impromptu taxi rides and umbrellas). They were in contact with us before our stay even started to make sure that everything went smoothly and were always willing to answer any and all questions that we might've had. Francesco even opened up to us about Residenza Wagner's previous life as a home as well as his grandmother's beautiful artwork which decorates the walls of the entire place. And the rooms? They're just as advertised. They're comfortable and inviting, perfect for relaxing after a long day of exploring. The beds are SO comfortable and I had a great view from my room. I would stay here again in a heartbeat. There's truly no better place to call your home away from home than Residenza Wagner.
PPengguna TetamuI really enjoyed my stay despite some minor issues. The suite was modern, well designed, clean with comfortable mattress and sheets. We were few minutes walk to Palermo Central Train/ Bus station, so when traffic is high, no need to take a cab and be stressed, you just pick up your luggage and walk. The property manager was very nice to us. The area was a bite odd, but I felt safe. Please note it would have been better to return before 22:30 if you were on foot. I travelled with my mum and my kid so I certainly needed an elevator. You have to give the door a Hard Push either to the elevator or your suite room and everything will be fine. I had one day an issue with the shower as the drain was clogged and a lot of water went onto the floor, my mum tried to fix it with some towels. As a Civil Eng., I understand that some technical workers did not do properly their work and I do respect someone else property, so I immediately sent a message to the manager to fix it. In the meanwhile I showered in the small bathroom we had in order to save time and enjoying our holiday. On our return it was fixed. Finally, Palermo is an very interesting city with friendly people and I particularly enjoyed my double cappuccino at Gran Cafe TORINO and dinner at SciuRum restaurant.
BBwefarRead the fineprint and everything will be perfect. I texted a day ahead what my travel itinerary was. Gianlucca was there to welcome me. He made sure I knew everything I needed to know and more!
He showed me what to see and where to go! With this insight I m’ve seen a lot of the city. Got a list of restaurants and such, and all the recommended places were amazing.
I came to Palermo for couple days and my company organized really nice hotel for to stay. It is located not so far from city centre. There is car parking as well if you came by car. Hotel complex located almost in the city but the view from rooms is on mountains. As I saw each room has balcony where guests can seat and drink coffee ☕️:) Breakfasts were perfect 🤩, first of all waiters were always kind and helpful, they were really taking care about guests. The variety of snacks and sweets was crazy in good way. I wanted to try everything. I am not sure about other facilities such as spa, but reception team was always helpful so if guests didn’t know something they were ready to assist. If I will have chance to come again I would be glad to stay in Casena dei Colli.
PPengguna TetamuDu 09.05 au 14.05 matin En plein centre de Palerme, un hôtel très moyen pour un prix élevé. bruyant comme jamais, impossible de dormir sans coton dans les oreilles et encore ! La chambre était terne sans aucune déco. Point positif : la literie et le personnel de chambre. L’accueil est juste aimable. Quant au petit déjeuner : Buffet continental ( c'est une plaisanterie ) pas de pain basique, pas de beurre, pas de café hormis un expresso de 10ml. La machine ne fonctionnait pas ( donc pas moyen de se rabattre sur un chocolat chaud ) Même si l'hôtel n'y est pas pour grand chose, les conditions pour garer son véhicule le soir est dantesque. tourner 1 heure en passant par des ruelles si étroites qui fallait rabattre les rétros ( voiture normale) sans compter l'état des routes et des rues ( pas de trou sur la chaussée DES CREVASSES. Palerme est très sale et très bruyante Bref je vous déconseille vivement cet hôtel pour la prestation globale et sa situation géographique. Très déçu.
Ottimo Beb con vista panoramica e camere accoglienti e pulite con molti ristoranti vicini , personale cordiale e sempre disponibile per qualsiasi richiesta con colazioni abbondanti e pronti a dare qualsiasi informazioni per passare un ottima vacanza vicino al centro di Palermo
AAlejandroLa ubicacion es genial, el barrio al principio parece peligroso y muy descuidado, no obstante esta en un ambiente familiar cercano a la estacion y muy bien conectado. Recomendable para pasar un par de dias en palermo.
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Berapa banyakkah hotel yang tersenarai di Trip.com?
Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!
Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?
Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.
Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?
Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.