Hotel berhampiran Palazzo del Monte di Pieta, Palermo

I had a tough time giving InCanto an average rating, because it was definitely not average. The good qualities were really great, but the bad qualities were really bad. First the good - The room was large & comfortable, located right in the middle of everything, a few steps away from the famous Four Corners. I loved the breakfast every day delivered right to our room. Lots of great places to eat and drink, and sights to see, just a short walk in every direction. Now the bad - InCanto is difficult to find, since the main entrance, the one with a sign, is inside a private building up on the 2nd floor (or 3rd floor for Americans.) There is no signage on the main streets, and only a tiny sign once you find the otherwise generic door located down an alley. I asked many locals for directions when I was only 1 -2 blocks away, and nobody had ever heard of it. The Four Corners is very close, and very LOUD. Live music starts early in the morning and continues until late at night. Well after midnight, after the music stops, people walk through the streets shouting & kicking beer bottles. It's never quiet, and you easily hear all the noise from inside the room with all the doors & windows closed. The front desk is only staffed in the morning, so when we could not find the place in the afternoon to check in, nobody was there to answer the phone. There's no elevator and no help, so be prepared to carry all of your own luggage up two flights of narrow stairs. We had a misunderstanding regarding our bill. It worked out fine in the end, but we couldn't just go to the front desk to fix it, we had to do everything online, so something that would have normally taken two minutes wind up taking half a day. Our room had a nice wood floor, but there were tiny nails sticking up through the floor. We normally don't wear shoes inside, but after having the nails tear our socks and poke the soles of our feet, we had to keep our shoes on. For me, the negatives outweighed the positives, and I would not stay here again or recommend this place to anyone else.

Overall a good hotel. Location is excellent, central to most of the major sights. Friendly and helpful staff. Very clean. Breakfast not too exciting. Our one big drawback was the advertised free parking is not free. It costs €10 a night and we were not made aware of this before hand. The parking garage is not based at the hotel but further down the street and is very difficult to drive to. Normal procedure is to call the hotel and they ask you to pull over on a busy road and a parking attendant will come and get you. He then keeps the car and car keys at his garage and will bring the car out on request from the hotel. The system worked well once we were aware but again it caused some stress and confusion on our first night driving around a busy city. And driving in Palermo is not for the faint hearted!

Great location, on a side street off the main street. Around 5-10mins to airport bus stop at Politeama or a few minutes walk in the other direction to the square where larger coaches leave for tour groups. Rooms a good size, with desk, wardrobe, luggage space etc. Double beds typically 2 singles pushed together but covered with one sheet/bedding....so a twin room has this and an extra separate single bed. Basic toiletries and hairdryer provided in room, fridge, reasonable shower pressure. Staff on reception very friendly, free wifi throughout and free city maps available on reception desk. Storage room available for luggage if arriving early/leaving after check out time. Breakfast reasonable continental selection- breads & rolls, pastries, ham/cheese, cereal etc....but not as much choice as some smaller hotels in other parts of Sicily. Fresh fruit selection was exclusively green apples on one day. Didn't seem to be many staff at breakfast so took a while for some items to be restocked at busy times. Natural yogurt available from a machine but no flavoured ones...and fruit juice was very weak and watery. Furniture in breakfast room quite basic, not the most comfortable and lots of large tables but not many small ones....maybe reflects that this hotel often hosts tour or other larger groups. Overall good accommodation and friendly staff in a convenient location, slightly let down by breakfast being a bit more cafeteria style/basic than I might have expected for a hotel of this size.

Un magnífico hotel, con unas instalaciones de lujo en un antiguo palazzo en pleno centro histórico de Palermo. Las habitaciones son muy amplias y cómodas, con todos los servicios. El servicio muy correcto y dispuesto. Tiene un piano bar, terraza garden y el entorno muy bueno, justo en pleno centro de todas las atracciones turísticas de Palermo y zonas de ocio y restauración, sin ningún ruido ni problemas en absoluto. Recomendable absolutamente.

This is a great option if you’re looking for a nice and comfortable stay in the city center. Less than 10 min walk from sights like the grand theatre, the convenient location and friendly staff helped us enjoy our time in the city.

Lovely hotel overlooking a piazza. We booked a room with a balcony which was lovely to sit and watch the world go by. It is centrally located with bakeries, restaurants, shops and history right on your doorstep. Although it is a busy road, as is all the center you cannot hear the traffic in the room. The photographs of the Hotel absolutely do not do it justice at all, it is so much better.

We had a good stay at this hotel. Room was large, furniture abit dated and air con. Room also had a fridge. Clean rooms, staff were super friendly. Hotel is 10-15 minutes walk to the historic centre. Breakfast was lovely also. Good value hotel with 24 hour reception. Only downside is the noisy plumbing every time someone uses the loo, the room next to it can hear it.

Albergo ben posizionato anche grazie alla presenza della metropolitana. In ogni caso anche a piedi si arriva al politeama in massimo 20 minuti. Pulizia ottima. Unica pecca per chi lo desiderasse la mancanza di una colazione salata.

The location is a little remote but not bad. Breakfast was good. As for the bathtub, the stopper was bad because I don't usually use it. Basic cleanliness is also good. I spent four days comfortably.