Marriott's Aruba Ocean Club

We just spent a week in a 2 bedroom ocean view room. There were 2 couples and it was perfect for the 4 of us although we could have slept more on the 2 pullout couches if needed. We lucked out with a top floor unit and we could see the sunrise and sunset from the balcony. The unit appeared to be remodeled and was fully equipped so that we could make breakfast everyday and we stored plenty of beverages in the full size fridge. The kitchen was bright with stainless appliances. The living room was very comfortable and the TV was huge so we could watch the game. We had a lock off unit on one side with a mini fridge, microwave, toaster and coffee maker and that would have been perfectly sufficient if it was only 1 couple. We really had no issues with anything - beds were comfy, unit was clean, water pressure was great - pools were beautiful - never had an issue getting pool chairs or palapas as I was worried about that. This place is really awesome - we will definitely be back sooner rather than later.

This luxury hotel somehow thought it was appropriate to give us a room where the windows were boarded up from floor to ceiling with plywood. Much like you would find in a condemned crack house. Look at the photos if you think this would never happen. It did. Bottom line - this shows the hotel and its management do not care about their guests or owners. I recommend that you do not stay here and definitely do not buy a timeshare here. Buyer beware!

I had a glorious massage on the beach at the Mandarin Spa hut. Viviana the masseuse was expert. She was gentle and quiet yet instinctively knew where my body was carrying tension and she worked on them. She used fabulous smelling oils that also contained ingredients that were good for my skin and hair, I paid for a full hour and it was worth it! I would highly recommend Viviana!

Well, I hesitate to write this review because each and every time I return to this fabulous resort there are more people. I have to admit it is still one of the happiest places on earth and a paradise waiting to be discovered. The the Marriott ocean club is one of the premier properties on Palm Beach. You’re sure to have a fantastic time.

After staying at the six times at Marriott Maui and Ko Olina Ocean clubs, we were excited to visit the Aruba Ocean Club. We rented a two bedroom oceanfront unit for our family of six. We came here with our four kids ages 13-20. My kids love hot tubs in the evening and on check-in found out that both spas at the resort are for people over 21. One of the three pools is also adult only. I wish I had known this ahead of time. Luckily my kids don’t care for pools and mainly wanted the beach. We checked in @ 3 pm and was told the lock off unit was available and the master suite should be ready by 4 pm check in. As we went to the lock off to store our luggage we saw the people in the master suite leave with the bellman around 3:30 pm. We didn’t get access to the master suite to store the groceries until 5:30 pm. Shalaika at the front desk said that’s just the way it was and it’s normal to get the suite hours after 4 pm.? The only redeeming person at the front desk to apologize and make up for the inconvenience was Toneesha. The pros to this resort is its proximity to the Stellaris next door. The resort is directly on the ocean so the sunsets in the evening are gorgeous. Angelica who runs the activities was very sweet and helpful. Housekeeping was efficient. This resort is great if everyone is over 21. If my kids are all 21, we would rather stay at Stellaris. For anyone with kids under 21, the Surf club might be better.

You can’t use the pool. It is completely torn up. You cannot use the balconies in your room. You should not send facility. They do not provide this information and wait until you get here and slide notes under your door to tell you.

My wife and I were at the Ocean Club a few weeks ago. Unfortunately, a pipe in the ceiling above our front door burst, and the water came under our door. The kitchen, living and dining rooms which have laminated floors were covered with water. Luckily, none of our stuff was damaged, but the bad news was that the carpet in the bedroom entrance was soaked. The engineers tried to dry the carpet with a blower but that did not work, so they relocated us and our stuff to a new room and gave us a credit to our bill. Everyone involved including Camilo Cardona and his engineering staff, the front desk, housekeeping and the bellmen were very apologetic and courteous the whole time. It was a tough situation, out of their control, but they handled it with class. Kudos...

I’d like to preface this review by saying that I’ve been staying at the Marriott Ocean Club for over 20 years. I absolutely love the location, the spacious rooms, the relaxed atmosphere, and the consistently friendly and helpful staff—especially those on the operations and activities teams. However, my most recent stay was deeply disappointing, which is why I’m leaving a two-star review. We were aware before our arrival that the resort was undergoing renovations. Over the past several years, the property has been working on much-needed upgrades, and we understand that progress takes time. In the most recent newsletter, the resort briefly mentioned structural renovations, but offered little detail about how these might impact in-unit experiences. Upon check-in, we were informed that the two-bedroom unit we had been assigned was directly affected by exterior renovation work. Specifically, both balconies would be unusable from a Saturday checkin until the following Wednesday morning—this was a major disappointment for my family, as we regularly enjoy meals and downtime on the balcony. We were told that work would be completed by Tuesday Afternoon and the furniture would be returned Wednesday morning, making the space usable again. As a goodwill gesture, we were offered a beach palapa in the 4th, 5th, or 6th row for the impacted days—a roughly $30/day value. When we arrived at the room, there was a fresh coat of paint on the balcony floor. Over the next several days, however, we saw little additional work being done aside from some window cleaning. Concerned about delays, I checked in with the front desk multiple times. Each time, I was reassured that the balcony would be ready Tuesday evening or Wednesday morning at the latest. But Wednesday came and went—our unit remained the only one in our column without balcony furniture. I followed up again and was told it would be resolved that day. Thursday morning arrived and still nothing. With less than two days left in our stay, I returned to the front desk to request additional compensation—again, not a refund, but simply another palapa to make up for the ongoing inconvenience. While the first two staff members I spoke to were helpful and understanding, the property manager was abrupt and dismissive. She claimed it was out of the resort’s hands because the contractors were behind schedule, and that this wasn’t a "full-service hotel." I explained that their own team had consistently told us the issue would be resolved on time, and we were now the only unit still affected, even though work had moved on elsewhere. Yet, there was zero accountability on her end. Interestingly, after I left the resort for a few hours that day, I returned to find the furniture magically back and the balcony accessible—suggesting it could have been resolved sooner. It was also obvious that they had simply overlooked our unit the day before but had no interest in owning it. I’ve worked in the hospitality industry for many

My wife and I have been coming since 2020. It is our “happy place.” We love the staff. Unfortunately, the shops are independent, covered by confidentiality, and this trip resulted in what we consider a “high pressure sales tactic.” The OC manager, in spite of her efforts, was unable to recover the $10,000 mistake that I was foolish enough to fall for. Trusting Seniors beware. I should have known better. I will not disparage the vendor in public, but I will be hiring legal consul. Not Marriotts fault. They are aware of my situation and hopefully will take “up stream” in determining future lease arrangement. I wish I was smarter, but care for this place and all who come here.