Hotel berhampiran Ants & Love, Palma De Mallorca

We booked Nou Balares as as part of a Jet2 City Break. This hotel is absolutely superb, it is well located, and immaculately clean and tidy, but one of the best things are the staff. A special ‘thank you’ goes out to reception who went out of their way to provide us with information on everything from where to find a pharmacy on New Year’s Day, to opening the lift on New Year’s Eve, so we could all go on the roof and watch the fireworks. Breakfast, though a slightly limited menu, was delicious and freshly cooked every time. The small courtyard is a lovely sheltered place to have coffee and a snack and the food in the restaurant very tasty at reasonable cost. An excellent powerful shower and everything you need, in your room with nothing you don’t need. The hotel represents excellent value for money, particularly if you are budget conscious. 10 out of 10 !

Servicio muy atento a nuestra llegada, así como la ubicación del hotel, que permite llegar andando a los principales puntos de interés de la ciudad. La zona de spa, eso sí, algo escasa.

I can’t tell you how much I loved this hotel. We arrived on a busy Wednesday lunchtime - the gentleman that checked us in was so completely lovely and friendly and took the time to tell us all that we needed to know about the hotel. One of our two rooms was ready early, which was so appreciated as we had been up since 12 the night before, they had also allocated two rooms together which was fabulous as I was travelling with my daughters. The rooms are spotlessly clean and the beds comfortable. You also get the mini bar free on the first day which is great. Everyone we encountered at the hotel was lovely and friendly and had a smile. The lady who greeted us at breakfast was lovely, the breakfast restaurant isn’t huge but it absolutely has everything needed and the food was all fresh. The guys on the bar that we met at the end of the day when we came back tired from exploring Palma were so lovely, they made the most fabulous cocktails and even recommended which one my daughter should try. I would stay at this hotel again in a heartbeat . It is in a fabulous location and it’s immaculately clean. A fabulous 48 hours in Palma/thank you so much 💫

The hotel is located at a height which gives really nice views from the common areas. The staff is very nice and friendly. A nice breakfast spread at the restaurant and a nice bar for cocktails. Located close to public transportation and a big mall which has multiple places to eat and shop.

酒店地理位置優越，鬧中取靜，出門沒多遠就是酒吧走廊和商業街，距離海邊也不遠。酒店前台接待熱情內部裝修現代，房間乾淨舒適，早餐豐富。

Nice hotel in the city center. The staff is wonderful, everything is very good.

This was our first time in Mallorca! We were very pleased that we chose AluaSoul Hotel for our 5 days! The hotel was very clean and well situated with lots of restaurants, shops and relaxation to suit your needs. The staff were amazing... Firstly, we rented a car for a day. They arranged everything for us. Plus the rental car company they use (Royal Rental) was not only the best price, their service was excellent. The breakfast buffet had a good selection and definitely left full! We chose to eat dinner twice at the hotel. They have theme nights for the menu of the buffet. This too was very tasty and not overly priced (25Epp). Each night the had live entertainment. This was hit and miss.. Not the best we've experienced. Overall, I would definitely recommend this hotel!!

Stayed here for 7 days and writing this review just after checking out, all in all a nice hotel but with some pros and cons. Cons: - Room is a LOT smaller than advertised, with just enough room to walk around the bed. We paid for a decent room and expected what was shown on the pictures for ‘our room’ category but it was false advertisement. - Building site is noisy and an eye sore while sat around the pool. I actually knew about this before we booked but looking at the pictures from previous reviews it looked like most of the structure was up so the noisy bits were finished, I was wrong. I feel they should tell people on booking about it. - No table or chairs on balcony. We paid a lot for the room too through *********** and the pictures advertised for that room were nothing like what we booked. I called reception every single day on my 7 day holiday to ask for a chair and they promised the next day we could get one, we never got one. This would be ok if there was somewhere else to sit in the room but there is nowhere other than the bed. So we lay on the bed and played cards in the evening and didn’t use the balcony. We had a sea view too, so a shame we couldn’t sit out. - Pool bar closes at 5pm, they have a beautiful bar area with a TV, couches etc really lovely but no one sits in there in the evening because the bar is shut, and in the day everyone is sat around the pool. Bit of a shame to have such a wasted space that is so nice. - No tea/coffee making facilities in the room, didn’t have a cup of tea whole holiday. - No bottled water in room (didn’t bother me as just bought a big bottle each night from supermarket) - No iron in the room so we just wore creased clothes. - Sun loungers around the pool are really uncomfortable due to a metal bar that goes across them and dig into your back there isn’t a way around it. - Maid took one of our room key cards for some strange reason. Pros: - Staff are really lovely, the receptionist, bar lady, lifeguard (who gives you the towels everyday) all really nice friendly people who can’t do enough for you. - Room is cleaned everyday. - Excellent location! A short stroll to cala major centre where you’ll find the beach and all the restaurants/super market. - Porto Pi shopping centre is a 10-15 minute walk and is AMAZING, they have Zara, Mango, Bershka, Stradivarius and more. - Palma town centre is very close just 10 mins on the number 4 bus 2 Euro per person each way. - Fresh towels everyday, we brought them to the beach too no issues. - I have to hand it to them the shower in the room is lovely. Hot water no problem. - Breakfast is lovely, I wasn’t expecting much but it was really good. If you are British don’t be expecting full English type food (which we didn’t anyway) but they have an amazing selection of cheeses, meats, breads, fruit, cookies pastries brownies even churros. They do have sausage and bacon but it’s like hot dog sausage. We really enjoyed our stay as we LOVE Cala major but per

Our stay at Palacio Can Marques was the absolute highlight of our trip to Mallorca! Do not hesitate to book this luxe, charming, elegant, and incredibly unique property. PROS: The suites were amazing - large, spotless, incredibly comfortable. It does feel like you're staying at a (albeit) wealthy friend's mansion - not some cookie cutter hotel that you've stayed in many time before. I stayed in the Eden suite and it was heaven. The suite was so beautifully appointed. I was so inspired by the design of the space. The suite even had its own private elevator. I never wanted to leave!!!! The location - also amazing in every way! I have a minor foot injury and I didn't have to worry at all about covering the sights of Palma as everything was 5 minutes walking away - or less. It's in the heart of Old Town Palma. There are incredible restaurants of every price level, bars, coffee shops, boutiques, all within steps of the beautiful front door. You are also steps to the gorgeous cathedral and palace. What was also great about the hotel's location is that several tours that I booked picked up just a few steps away. It was so easy to meet them without going far or getting lost trying to find them. Same with the paella cooking class that I booked - the location was around the corner about a 3 minute walk away. The common areas of the hotel are gorgeous all around. Go to the rooftop for a drink and see the cathedral all lit up and the port from your bar stool. The leafy courtyard every morning for breakfast was a dream. It was a nice little respite from the hustle of the city. The same goes with the lobby. My feet needed a break from walking and I was able to find a quiet spot for tea in the afternoon -- but once I was ready to hit the city again everything was just outside the door in the gorgeous alleys of Old Town Palma. I'm saving the best PRO for last - which was the service. To the breakfast staff every morning - THANK YOU. Your friendly service each morning was a great start to each vacation day. Thank you to the chefs who put out a delicious breakfast spread each morning with all sorts of egg dishes, pastries, breads, and fresh fruit juices. To housekeeping: the entire place was spotless. The cleanliness of the hotel really stands out from other properties that I have stayed at. To the female general manager, I believe: I'm sorry I did not get your name, but you were always welcoming and gracious and made me and my husband feel warm and welcomed each time we saw you. We stayed at a different property on the island for the first part of our trip and there was a stark contrast from the general manager there to the one here. It's nice to feel welcomed and not a nuisance when you have to ask a basic question. A very special shoutout to Edi, Abde and Antonia! I saw you guys multiple times during my stay and your hospitality really stands out. Edi - thank you for helping my husband with a cup of tea that he needed when he wasn't feeling