Hotel berhampiran Caló des Grells, Palma De Mallorca

We were advised from travel agency that this was a nice 5* hotel with a good beach nearby. I mean, this hotel is not bad, and the staff was very nice and helpful, we travelled with 2 small kids and the staff made us fell very welcomed. I know the surrounding area is not hotel's fault, but its definitely more for the teens or younsters who party hard every night. Everywhere is graffiti, theres no nice souvenir shop- only the cheap bs that people buy when drunk but back to the review. The elevator didnt work the whole 7 days and when we asked why they dont call the service to fix it, we were told they call it but no one came. Peefect. So imagine waiting 5-10mins to go down with the one elevator that worked for 8 floors plus -1 floor. We had to use stairs to go down with two pushchairs in our hands. When it comes to food, everyday was a different theme which was nice, the food was good but all the cakes were from frozen semi-finished products and not hotel made, which is a big minus for me as a baker. You have to pay for your drinks when having dinner, even water. I dont think this hotel looks like 5*, especially the vending machines made it look super cheap and when i asked for the luggage weight, you have to pay 1€ for each weighting which is super ridiculous. The room service didnt do much of cleaning, where there was a bit of a sand on the floor, it was there for our whole stay. They only changed the towels, made up the sheets and thats it, didnt even change the sheets. The room was lacking a lot of stuff for 5* hotel, like weight, wardrobe for the clothes, some essentials for hygiene, a little sewing kit and so on. We will not return to this hotel and you better find somewhere else without the screaming drunk german teens and graffiti all around. At last, i have to thank again to the staff, they made our stay much better.

I can’t tell you how much I loved this hotel. We arrived on a busy Wednesday lunchtime - the gentleman that checked us in was so completely lovely and friendly and took the time to tell us all that we needed to know about the hotel. One of our two rooms was ready early, which was so appreciated as we had been up since 12 the night before, they had also allocated two rooms together which was fabulous as I was travelling with my daughters. The rooms are spotlessly clean and the beds comfortable. You also get the mini bar free on the first day which is great. Everyone we encountered at the hotel was lovely and friendly and had a smile. The lady who greeted us at breakfast was lovely, the breakfast restaurant isn’t huge but it absolutely has everything needed and the food was all fresh. The guys on the bar that we met at the end of the day when we came back tired from exploring Palma were so lovely, they made the most fabulous cocktails and even recommended which one my daughter should try. I would stay at this hotel again in a heartbeat . It is in a fabulous location and it’s immaculately clean. A fabulous 48 hours in Palma/thank you so much 💫

Arrived a little early and our room was ready to go straight there. We both liked the hotel, it’s an adults only so, no crying and not too much noise. We slept well, found the bed better than ours at home with modern facilities and natural materials used throughout the whole hotel. We enjoyed the beach, always beds and shades available with a shallow sea, I did go swimming but it was very cold and I didn’t manage it everyday. You are spoilt for choice with cafes, restaurants and bars, with enough shops to browse in The hotel offers excellent service, all we ate was hot, well cooked and great quality and the spots of interest like the roof bar give it the edge. Welcoming and comfortable in all areas, this was a great experience.

This hotel is really nice .. the rooms are basic, but fine. The pool area , reception and particularly the staff are lovely. The food in the hotel is great , really well priced and really nice. The hotel even has its own beach, we did get bit a LOT and we're told by another guest they had to change her mattress as she had 37 bites. Now for the down side .... if your over the age of 35 this hotel is not for you. Trance style music played loud all day long until 11pm, people running up and down corridors all night, slamming doors and screaming. Local area ... if you are not German they don't care and don't cater for you. As an English couple there was absolutely nothing for me and my partner, all the bars are German, all the food places are German. All the people are German.

HM Balanguera is a good hotel. It's located in a relatively calm street, with no much traffic. It's not in the very center of the city of Palma, but nevertheless the distance between the two points concerned isn't too long, and going on foot from one to the other turns up a nice walk. The hotel is very well decorated, particularly the lobby. It's very cosy thanks to being decorated with much taste. The breakfast room is somewhat special, There is a big table in the middle, at which all the guests having breakfast sit down and talk between themselves should the occasion arise. It's a nice way to associate with other people. The weak point as regards this room is that it's close to the kitchen, both rooms communicating with each other through a door. Most of time the door is open so that one can hear the yelling of the women working at the hotel. I used to close the door but it was again opened and thus we had to bear the said disturbance again. Another nuisance is the awful music played at breakfast time. Once I asked the receptionist kindly to reduce its volume. He was more than kind to stop the music completely, for which I was very grateful to him. The breakfast, by the way, is very good and abundant. Everything is of an excellent quality except the orange juice, which tastes too bad as to doubt on its artificial nature. The bedroom is quite peaceful and comfortable. I had a good stay at the hotel thanks to that. I hardly heard any noise while in the room. The bed is very comfy, it having a mattress with the right toughness for ensuring a good rest. And in the room there is everything needed for satisfying the necessities of the guests. I asked for a kettle and they kindly provided me with one. The staff members are all very kind and helpful. They do at every moment whatever possible to ensure that the guests feel as well as possible during their stay at the hotel. The hotel concerned is therefore a good place to stay in Palma de Mallorca, and one I would absolutely recommend to everyone wishing to have a pleasant and relaxing stay on the island.

Calme and cozy areas to relax on a sun bed only a few meters from the sea. Clean hotel and great rooms with a splendid sea view. Very good breakfast buffet. We never tried dinner or the bar at the hotel, but this would probably have been a good experience. Extremely poor internet connection almost everywhere at the hotel. We could not access to bar, pool area or sea as the doors were locked after 8 o’clock. Hence, we had no cozy place to chill out besides in our room. Toilet door semi open. We could ger a late check out… but they wanted to charge us 50€ - quite surprising as this is normally free of charge at other hotels

Grosse surprise, nous avons été surclassé. Spa et petit déjeuner qui valent le coup avec des personnels chaleureux et à l'écoute. N'hésitez pas à réserver vos traitements au spa en avance ainsi que vos excursions avec l'hôtel : les places partent rapidement !

Excellent. Un très bel hôtel bien situé Plusieurs arrêts de bus à disposition, multiples restaurants et bars, possibilité de longer la côte la mer est juste en face. Petit-déjeuner inclus dans la formule. Vaste choix chaque jour rien à redire. Le skybar est magnifique et reposant. Pareil pour le lobby d'accueil/espace détente. La chambre est très propre, celle réservée avait un balcon et vu sur mer. Parfait rien à redire. Petit bémol parfois on entend ses voisins de chambre mais rien de méchant pour ma part. Je recommande cet hôtel.

Die Ausstattung war perfekt und sehr sauber. Wir hatten zudem kostenloses Upgrade d.h. eine Suite statt Doppelzimmer. Mit der Auswahl und der Qualität des Essens waren wir sehr zufrieden. Der Service hat sofort nicht mehr benötigte Teller abgeräumt. Zur Abendessen war sowohl Bier und Wein kostenlos includiert. Problem ist einzig das Parken. Nach 12:00 gibt es nur mehr Parkplätze mindestens 1 km weg