Hotel berhampiran Mirador Baluard del Príncep, Palma De Mallorca

We were advised from travel agency that this was a nice 5* hotel with a good beach nearby. I mean, this hotel is not bad, and the staff was very nice and helpful, we travelled with 2 small kids and the staff made us fell very welcomed. I know the surrounding area is not hotel's fault, but its definitely more for the teens or younsters who party hard every night. Everywhere is graffiti, theres no nice souvenir shop- only the cheap bs that people buy when drunk but back to the review. The elevator didnt work the whole 7 days and when we asked why they dont call the service to fix it, we were told they call it but no one came. Peefect. So imagine waiting 5-10mins to go down with the one elevator that worked for 8 floors plus -1 floor. We had to use stairs to go down with two pushchairs in our hands. When it comes to food, everyday was a different theme which was nice, the food was good but all the cakes were from frozen semi-finished products and not hotel made, which is a big minus for me as a baker. You have to pay for your drinks when having dinner, even water. I dont think this hotel looks like 5*, especially the vending machines made it look super cheap and when i asked for the luggage weight, you have to pay 1€ for each weighting which is super ridiculous. The room service didnt do much of cleaning, where there was a bit of a sand on the floor, it was there for our whole stay. They only changed the towels, made up the sheets and thats it, didnt even change the sheets. The room was lacking a lot of stuff for 5* hotel, like weight, wardrobe for the clothes, some essentials for hygiene, a little sewing kit and so on. We will not return to this hotel and you better find somewhere else without the screaming drunk german teens and graffiti all around. At last, i have to thank again to the staff, they made our stay much better.

I can’t tell you how much I loved this hotel. We arrived on a busy Wednesday lunchtime - the gentleman that checked us in was so completely lovely and friendly and took the time to tell us all that we needed to know about the hotel. One of our two rooms was ready early, which was so appreciated as we had been up since 12 the night before, they had also allocated two rooms together which was fabulous as I was travelling with my daughters. The rooms are spotlessly clean and the beds comfortable. You also get the mini bar free on the first day which is great. Everyone we encountered at the hotel was lovely and friendly and had a smile. The lady who greeted us at breakfast was lovely, the breakfast restaurant isn’t huge but it absolutely has everything needed and the food was all fresh. The guys on the bar that we met at the end of the day when we came back tired from exploring Palma were so lovely, they made the most fabulous cocktails and even recommended which one my daughter should try. I would stay at this hotel again in a heartbeat . It is in a fabulous location and it’s immaculately clean. A fabulous 48 hours in Palma/thank you so much 💫

Arrived a little early and our room was ready to go straight there. We both liked the hotel, it’s an adults only so, no crying and not too much noise. We slept well, found the bed better than ours at home with modern facilities and natural materials used throughout the whole hotel. We enjoyed the beach, always beds and shades available with a shallow sea, I did go swimming but it was very cold and I didn’t manage it everyday. You are spoilt for choice with cafes, restaurants and bars, with enough shops to browse in The hotel offers excellent service, all we ate was hot, well cooked and great quality and the spots of interest like the roof bar give it the edge. Welcoming and comfortable in all areas, this was a great experience.

Upon arrival on the 26/04 after a long journey, we were desperately seeking a nice cold drink. We headed to the rooftop bar however, the bartender was very rude. After waiting to get his attention we asked for 2 drinks. He immediately and without looking up, told us that we would have to wait. He continued to move stuff around the bar and ignored us. We eventually walked off. There were no other customers and it was 11.30 am and the bar was open.This was not a very pleasant first experience.

We are currently in the Amfora Beach. Staying here for 10 nights. Booked three rooms. Since we checked in on Saturday in our room we have slept with thick black mould and spores on the partition wall between the bathroom and the bedroom. We have reported this and it was partly wiped off but still several spores and black visible. We reported it again today and explained the cause is due to the bathroom door not closing. We were promised a ”technician” would look at it. We explained myself and my partner suffer asthma and emphysema and this is detrimental to our health. We ard both now wheezing. We returned this evening to find nothing has been done. On asking again at reception thd technician was unavailable and it might be done tomorrow. Explaining again the risk to our breathing, my partner was met with ”si, si”.. It seems the only way we may get a response is through this forum as clearly the reception team do not realise the seriousnes of the situation. We have paid a considerable sum for three very small rooms that do not appear to merit the 4 star tag and the least we would expect t is they would be clean and safe.

Unsere Erwartungen wurden erfüllt. Super nettes Personal. Wlan erstaunlicherweise auch sehr gut. Das Essen war lecker. Fisch und Ähnliches wurde frisch gebraten für einen. Wir sind sehr zufrieden gewesen und würden gerne nochmal kommen. Wenn ihr zum Ballermann wollt und feiern wollt empfehle ich das Hotel jedoch nicht. Es ist eine Stunde Fußweg bis dahin die sich sehr zieht. Habe mal ein paar Beispiele gepostet: der Blick aus einem Innenhof Blick, Beispiel essen (was wir uns geholt/zubereitet haben) manches davon ist Abendessen, anderes vom frühstück. Ein Bild vom Gang habe ich auch mal mit rein genommen. Auf einem Bild sieht man auch wo man sich unter anderem was zu essen holen konnte, es gab aber noch andere Optionen.

An honest review… We stayed at the Bonanza Park hotel returning home today. The hotel itself is lovely with beautiful gardens. The breakfasts are amazing & the staff are wonderful. However, for us the area of Illetas is far too quiet and boring (we are a married couple in our 50s). There are a couple of restaurants and that’s it. The only saving grace was the evening entertainment in the hotel opposite, Bonanza Playa but even that was only from 9pm - 10.30pm. Apart from this, there is honestly nothing. Luckily there’s the no.4 bus which is right outside the hotel that takes you into Palma (get off at Joan Carles) for 2 euros per person. It comes about every 10 minutes and is approximately a 20 mins journey. The same bus also goes to Porto Pi which is a large shopping centre and this is approx 8 stops before Palma (Joan Carles). The bus runs all day until around midnight. We also visited Cala Major but didn’t stay long as we found it really run down and rough. There are ‘beaches’ in Illetas but they are more accurately tiny coves that get absolutely rammed. Not a pleasant experience. Although they are beautiful and the water is turquoise blue.

This is a TRULY lovely small hotel, immaculately clean and a very comfortable room. The staff are incredibly welcoming and helpful with everything, and Lucia recommended a lovely beach nearby. Although it is out of the city centre it is very close to the Miro Museum and the beaches. The number 4 bus which goes into the city centre is frequent and stops very close to the hotel. I would highly recommend this hotel. There is also a fabulous fish restaurant one minute away which people come to from all over the island and was probably the best food we had during our stay.

Die Ausstattung war perfekt und sehr sauber. Wir hatten zudem kostenloses Upgrade d.h. eine Suite statt Doppelzimmer. Mit der Auswahl und der Qualität des Essens waren wir sehr zufrieden. Der Service hat sofort nicht mehr benötigte Teller abgeräumt. Zur Abendessen war sowohl Bier und Wein kostenlos includiert. Problem ist einzig das Parken. Nach 12:00 gibt es nur mehr Parkplätze mindestens 1 km weg