Hotel berhampiran Naturalmente Mallorca, Palma De Mallorca

Servicio muy atento a nuestra llegada, así como la ubicación del hotel, que permite llegar andando a los principales puntos de interés de la ciudad. La zona de spa, eso sí, algo escasa.

We booked Nou Balares as as part of a Jet2 City Break. This hotel is absolutely superb, it is well located, and immaculately clean and tidy, but one of the best things are the staff. A special ‘thank you’ goes out to reception who went out of their way to provide us with information on everything from where to find a pharmacy on New Year’s Day, to opening the lift on New Year’s Eve, so we could all go on the roof and watch the fireworks. Breakfast, though a slightly limited menu, was delicious and freshly cooked every time. The small courtyard is a lovely sheltered place to have coffee and a snack and the food in the restaurant very tasty at reasonable cost. An excellent powerful shower and everything you need, in your room with nothing you don’t need. The hotel represents excellent value for money, particularly if you are budget conscious. 10 out of 10 !

The hotel is located at a height which gives really nice views from the common areas. The staff is very nice and friendly. A nice breakfast spread at the restaurant and a nice bar for cocktails. Located close to public transportation and a big mall which has multiple places to eat and shop.

I can’t tell you how much I loved this hotel. We arrived on a busy Wednesday lunchtime - the gentleman that checked us in was so completely lovely and friendly and took the time to tell us all that we needed to know about the hotel. One of our two rooms was ready early, which was so appreciated as we had been up since 12 the night before, they had also allocated two rooms together which was fabulous as I was travelling with my daughters. The rooms are spotlessly clean and the beds comfortable. You also get the mini bar free on the first day which is great. Everyone we encountered at the hotel was lovely and friendly and had a smile. The lady who greeted us at breakfast was lovely, the breakfast restaurant isn’t huge but it absolutely has everything needed and the food was all fresh. The guys on the bar that we met at the end of the day when we came back tired from exploring Palma were so lovely, they made the most fabulous cocktails and even recommended which one my daughter should try. I would stay at this hotel again in a heartbeat . It is in a fabulous location and it’s immaculately clean. A fabulous 48 hours in Palma/thank you so much 💫

Nice hotel in the city center. The staff is wonderful, everything is very good.

Our stay at Palacio Can Marques was the absolute highlight of our trip to Mallorca! Do not hesitate to book this luxe, charming, elegant, and incredibly unique property. PROS: The suites were amazing - large, spotless, incredibly comfortable. It does feel like you're staying at a (albeit) wealthy friend's mansion - not some cookie cutter hotel that you've stayed in many time before. I stayed in the Eden suite and it was heaven. The suite was so beautifully appointed. I was so inspired by the design of the space. The suite even had its own private elevator. I never wanted to leave!!!! The location - also amazing in every way! I have a minor foot injury and I didn't have to worry at all about covering the sights of Palma as everything was 5 minutes walking away - or less. It's in the heart of Old Town Palma. There are incredible restaurants of every price level, bars, coffee shops, boutiques, all within steps of the beautiful front door. You are also steps to the gorgeous cathedral and palace. What was also great about the hotel's location is that several tours that I booked picked up just a few steps away. It was so easy to meet them without going far or getting lost trying to find them. Same with the paella cooking class that I booked - the location was around the corner about a 3 minute walk away. The common areas of the hotel are gorgeous all around. Go to the rooftop for a drink and see the cathedral all lit up and the port from your bar stool. The leafy courtyard every morning for breakfast was a dream. It was a nice little respite from the hustle of the city. The same goes with the lobby. My feet needed a break from walking and I was able to find a quiet spot for tea in the afternoon -- but once I was ready to hit the city again everything was just outside the door in the gorgeous alleys of Old Town Palma. I'm saving the best PRO for last - which was the service. To the breakfast staff every morning - THANK YOU. Your friendly service each morning was a great start to each vacation day. Thank you to the chefs who put out a delicious breakfast spread each morning with all sorts of egg dishes, pastries, breads, and fresh fruit juices. To housekeeping: the entire place was spotless. The cleanliness of the hotel really stands out from other properties that I have stayed at. To the female general manager, I believe: I'm sorry I did not get your name, but you were always welcoming and gracious and made me and my husband feel warm and welcomed each time we saw you. We stayed at a different property on the island for the first part of our trip and there was a stark contrast from the general manager there to the one here. It's nice to feel welcomed and not a nuisance when you have to ask a basic question. A very special shoutout to Edi, Abde and Antonia! I saw you guys multiple times during my stay and your hospitality really stands out. Edi - thank you for helping my husband with a cup of tea that he needed when he wasn't feeling

酒店地理位置優越，鬧中取靜，出門沒多遠就是酒吧走廊和商業街，距離海邊也不遠。酒店前台接待熱情內部裝修現代，房間乾淨舒適，早餐豐富。

This hotel is sold as 4 star but in my opinion is more like a 2 star motel. It is clean but it is hard to find anything else that is positive about it. Overall, I found that the building and garden are grubby and in need of attention. The pool area is very tired and unappealing. The pillows were stained and so well worn that they provided no support. When I asked for new ones the replacements were still the same. The bed had been used so much on one side that there was a constant lean on that side which gave the feeling of rolling off. There were several cracks in the bottom of the bath where it was collapsing and unhygienic. When I brought this to the attendees of the lady on reception during the day she said they would look into it but I never heard from her on it again. The hotel had turned the air-conditioning off centrally and refused to turn it on which meant that our room was too warm and stuffy. This meant that we had to keep the balcony door open resulting in constant noise from the traffic at a busy junction below through the night. On one occasion I was stopped by a member of staff and told I couldn't bring my breakfast from the dining room to my room unless I paid an additional charge. None of the staff were able to assist us with any enquiries or requests to address our issues. The night porter had no English and the lady atvthe front desk was totally indifferent to us. She said if we don't like the hotel we should checkout, so we did, never to return.

We were advised from travel agency that this was a nice 5* hotel with a good beach nearby. I mean, this hotel is not bad, and the staff was very nice and helpful, we travelled with 2 small kids and the staff made us fell very welcomed. I know the surrounding area is not hotel's fault, but its definitely more for the teens or younsters who party hard every night. Everywhere is graffiti, theres no nice souvenir shop- only the cheap bs that people buy when drunk but back to the review. The elevator didnt work the whole 7 days and when we asked why they dont call the service to fix it, we were told they call it but no one came. Peefect. So imagine waiting 5-10mins to go down with the one elevator that worked for 8 floors plus -1 floor. We had to use stairs to go down with two pushchairs in our hands. When it comes to food, everyday was a different theme which was nice, the food was good but all the cakes were from frozen semi-finished products and not hotel made, which is a big minus for me as a baker. You have to pay for your drinks when having dinner, even water. I dont think this hotel looks like 5*, especially the vending machines made it look super cheap and when i asked for the luggage weight, you have to pay 1€ for each weighting which is super ridiculous. The room service didnt do much of cleaning, where there was a bit of a sand on the floor, it was there for our whole stay. They only changed the towels, made up the sheets and thats it, didnt even change the sheets. The room was lacking a lot of stuff for 5* hotel, like weight, wardrobe for the clothes, some essentials for hygiene, a little sewing kit and so on. We will not return to this hotel and you better find somewhere else without the screaming drunk german teens and graffiti all around. At last, i have to thank again to the staff, they made our stay much better.