Hotel berhampiran Parc de Pocoyo, Palma De Mallorca

Servicio muy atento a nuestra llegada, así como la ubicación del hotel, que permite llegar andando a los principales puntos de interés de la ciudad. La zona de spa, eso sí, algo escasa.

The hotel is located at a height which gives really nice views from the common areas. The staff is very nice and friendly. A nice breakfast spread at the restaurant and a nice bar for cocktails. Located close to public transportation and a big mall which has multiple places to eat and shop.

I can’t tell you how much I loved this hotel. We arrived on a busy Wednesday lunchtime - the gentleman that checked us in was so completely lovely and friendly and took the time to tell us all that we needed to know about the hotel. One of our two rooms was ready early, which was so appreciated as we had been up since 12 the night before, they had also allocated two rooms together which was fabulous as I was travelling with my daughters. The rooms are spotlessly clean and the beds comfortable. You also get the mini bar free on the first day which is great. Everyone we encountered at the hotel was lovely and friendly and had a smile. The lady who greeted us at breakfast was lovely, the breakfast restaurant isn’t huge but it absolutely has everything needed and the food was all fresh. The guys on the bar that we met at the end of the day when we came back tired from exploring Palma were so lovely, they made the most fabulous cocktails and even recommended which one my daughter should try. I would stay at this hotel again in a heartbeat . It is in a fabulous location and it’s immaculately clean. A fabulous 48 hours in Palma/thank you so much 💫

Nice hotel in the city center. The staff is wonderful, everything is very good.

We were advised from travel agency that this was a nice 5* hotel with a good beach nearby. I mean, this hotel is not bad, and the staff was very nice and helpful, we travelled with 2 small kids and the staff made us fell very welcomed. I know the surrounding area is not hotel's fault, but its definitely more for the teens or younsters who party hard every night. Everywhere is graffiti, theres no nice souvenir shop- only the cheap bs that people buy when drunk but back to the review. The elevator didnt work the whole 7 days and when we asked why they dont call the service to fix it, we were told they call it but no one came. Peefect. So imagine waiting 5-10mins to go down with the one elevator that worked for 8 floors plus -1 floor. We had to use stairs to go down with two pushchairs in our hands. When it comes to food, everyday was a different theme which was nice, the food was good but all the cakes were from frozen semi-finished products and not hotel made, which is a big minus for me as a baker. You have to pay for your drinks when having dinner, even water. I dont think this hotel looks like 5*, especially the vending machines made it look super cheap and when i asked for the luggage weight, you have to pay 1€ for each weighting which is super ridiculous. The room service didnt do much of cleaning, where there was a bit of a sand on the floor, it was there for our whole stay. They only changed the towels, made up the sheets and thats it, didnt even change the sheets. The room was lacking a lot of stuff for 5* hotel, like weight, wardrobe for the clothes, some essentials for hygiene, a little sewing kit and so on. We will not return to this hotel and you better find somewhere else without the screaming drunk german teens and graffiti all around. At last, i have to thank again to the staff, they made our stay much better.

Arrived a little early and our room was ready to go straight there. We both liked the hotel, it’s an adults only so, no crying and not too much noise. We slept well, found the bed better than ours at home with modern facilities and natural materials used throughout the whole hotel. We enjoyed the beach, always beds and shades available with a shallow sea, I did go swimming but it was very cold and I didn’t manage it everyday. You are spoilt for choice with cafes, restaurants and bars, with enough shops to browse in The hotel offers excellent service, all we ate was hot, well cooked and great quality and the spots of interest like the roof bar give it the edge. Welcoming and comfortable in all areas, this was a great experience.

This is a TRULY lovely small hotel, immaculately clean and a very comfortable room. The staff are incredibly welcoming and helpful with everything, and Lucia recommended a lovely beach nearby. Although it is out of the city centre it is very close to the Miro Museum and the beaches. The number 4 bus which goes into the city centre is frequent and stops very close to the hotel. I would highly recommend this hotel. There is also a fabulous fish restaurant one minute away which people come to from all over the island and was probably the best food we had during our stay.

Grosse surprise, nous avons été surclassé. Spa et petit déjeuner qui valent le coup avec des personnels chaleureux et à l'écoute. N'hésitez pas à réserver vos traitements au spa en avance ainsi que vos excursions avec l'hôtel : les places partent rapidement !