Ulasan Anya Resort Hotel

I would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy. The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable. While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards: 1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience. 2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel. 3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space. 4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room. Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.

Super hotel! Very friendly staff, especially at the reception, thank you very much! The rooms are wonderful: there is a refrigerator, a balcony or terrace with a nice table. Most importantly, the air conditioning works properly, and there is excellent hot water pressure! The room is warm in winter and fall. Breakfast is a buffet, there wasn't enough porridge, but otherwise it was ok. We were checked in at 11 at our request, thank you for accommodating us! We will definitely be back!

I stayed here for a day and had a really pleasant experience. The room was very spacious, and they even allowed me a late check-out. The reception staff were all very friendly and helpful—especially Mr. Ali, who was kind and caring, and even offered me drinks while I waited for my shuttle bus. I also booked a hot air balloon ride through their package, which was an amazing experience. Definitely recommend this hotel!

Room is decently big with a queen plus size bed (1.6m x 1.9m). The sheets are slightly rough but doesn't affect sleep. Toilet is clean and hot water is stable and plentiful. Comes with a shared outdoor area. There are a few harmless bugs in the room. Breakfast selection is wide but nothing to write home about.

Good hotel but needs to change their modems for better wifi in rooms. Customer service is not great but the staff at the reception were helpful.

I have visited Anya during winter but it would definitely be a better place during summer when the pools are open and restaurants are open as well. They must work on customer service as I found it strange that the manager was away for two days and had no contact with the team at all. The last thing is that they mist change their old modems so that rooms get better net connection in rooms. Surprisingly the wifi is worse at night time! I wish all the best for Anya.

A decent enough place to stay, but it could well do with some renovation and care. The room seemed fine at first, but then you notice the smears and smudges on the surfaces, the chips and cracks elsewhere. Breakfast was mediocre at best. We only went on the first day of three. Internet was awful - three available connections, all very unstable in the evenings. The staff member who checked us in was great, very friendly, but following that the staff seemed most interested in their phones. Luckily the same enthusiastic fellow checked us out.

Booked 3 rooms for 2 nights with my friends. Checked in late at night and saw another guest trying to get a refund for his room. One of the rooms was missing 2 towels, water bottles while the other room was missing 1 towel, but the concierge supplied it immediately upon request. My room provided both the towels, however, there was a huge tuft of hair sandwiched between the towels, probably clumped up during laundry. My shower door had also fallen off while I was closing, and I had to re-install it back onto the ledge myself. Friendly concierge and room service lady. Great location, 5 mins walk to the center. Parking was limited, please speak to the concierge to allocate space for your car.

Over all nice property specially due to the fact that it’s very close to pumukkale attractions. However certain things need to be better. The WiFi pretty much non existent. Apart from a corner of the bed we didn’t have signal in the room. We discuss the issue with the front office they said that the village Internet is old and have issue. That would be a good explanation if you get signal in the room and not good internet connection or service. But not having a WiFi signal in your room is a hotel issue. Restaurant is nice but a bit over priced. However food generally seems to be in the more expensive side in that area overall. Staff are very helpful. The swimming pools are very fun place to spend your day.

Very nice hotel with a beautiful swimming pool . Location is good, got a supermarket near by. Besides it is very close to the sightseeing area.

The room facilities/services, parking lot, hotel location close to Pamukkale, and breakfast were all good.

By using google map, it is easy to find the hotel. Room are big. But shower is not hot enough especially in cold weather. It does not have elevator while it is not good for wheel chair traveler

20minute (ish) walk to old town. Some local restaurants around that aren’t too expensive but some other expensive options as well. Rooms & hotel were lovely & the breakfast is soooo amazing! Only thing, if you’re in the lower rooms the wifi doesn’t really work so maybe request a room on the ground & 1st level when booking.

Hotel is currently undergoing renovations. Breakfast could be improved.