Hotel berhampiran Carl Gray Park, Panama City

My wife and I arrived after midnight. We had worked all day and driven several hours to Pnanma City. When we arrived the lobby doors were locked for security and a sign directed you to use your room key or pick up a phone that was on the wall. As we had no key, I picked up the phone. It rang between 20-30 times and was then answered. The lady advised she was on the third floor and would be down shortly. A few minutes later, she arrived and unlocked the door. She checked us in without incident and was friendly. As I was extremely tired from a 20-hour day, I just wanted to get to sleep, so we went straight up to the room. My wife immediately noted several medium lengths to long black hairs in the room. They were on the floor in the bathroom, in the sink, in the shower. We were both too tired to address the situation at that time, so we took some pictures to address it in the morning. We cleaned the hair up and went to sleep. In the morning, we approached the desk clerk and explained what had happened. Her response was a little terse and caught me off guard. She wanted to know why it was not reported when we noticed the issue. I explained I was tired and a little cranky and felt it would be better to address the situation when rested and less apt to be impolite. We attempted to show the pictures, but she seemed somewhat ambivalent. We told her all we wanted was for the room to be cleaned while we were gone for the day and her attitude seemed to mellow. She said she would notify the general manager of our concern. When we got back, the room was cleaned, and all the hair was gone. We were not contacted further. Many of my reviews talk about how issues arise, and I try not to judge the issue, but rather how it is addressed. I do not think this was handled in the best way possible. As for the rest of the hotel, it was clean, and the public areas were nice. The location is okay, but not great. We chose this as it was the closest Bonvoy property to our son's residence. I think I would drive a little further on future visits.

La Quinta rooms good and clean. Their staff are pleasant and friendly.

The breakfast was pretty good. Overall was just a standard sleep over and leave experience. Hotel was pretty clean as well and quiet.

Terrible experience! Upon arrival on 09/03/2023, I checked in my reservation and was placed in rm 106. Immediately I noticed the AC wasn’t working, I notified staff and they pressed a few buttons and said it’s working now. My family and I then headed to the beach where we stayed for the next several hours until past nightfall. After returning to the hotel, our room was ridiculously hot. I notified staff again and this is where the horrible encounter occurred. The lady working the front desk told me to “suck it up”, she also said “its not my problem and there’s nothing I can do for you” I was appalled by such rudeness. I called the number off the Wyndham main website and spoke with someone who then called the front desk and didn’t get ab answer. I called the number again and another person finally reached the front desk, the lady came in the room, stayed for a few minutes to verify the AC wasn’t working properly and it wasn’t until then that my family were accommodated to a different room. Unfortunately, that AC wasn’t working properly either, but after the difficulties I just encountered, I opted to not even bother complaining to the front desk. I rate this establishment 0/5.

Wonderful stay — depending on what the guest is looking for. To start, this motel is a step back in time. Late 1950s, early 1960s vibe. This would be OG Panama City Beach, folks. From the parking lot, this is straight out of a movie set from mid century America. The “front desk” is in a round building separate from the motel — the way they used to be when folks hit the road for long vacations and drove up to their room area. Free coffee in the check in area and the absolutely nicest front desk staff you will ever meet. Friendly, attentive staff is a hallmark of this place. Lots of staff on hand to help out. I have stayed in $500/night hotels on NYC’s prime areas and not had staff this attentive and friendly. The room was large (especially by modern standards), bed comfy and balcony overlooked pool and the Gulf. Refrigerator was larger than the standard hotel mini-fridge and can hold quite a bit of food. Microwave is standard hotel size. The pool was hopping. Lots of families, retirees and young adults. Teenagers took over at night and had a great time. A huge checkers and chess board was fun for the kids to clown around with. There are steps to the beach, and you can get umbrella and chairs set up down there. Lots of people just seemed to picnic by the pool or sun deck, and had drinks at pool bar. Plenty of towels available for the pool chairs. Again, staff is amazing. They are even patient when a dozen children (age 10 or so and under) from lots of different families pile into the bar chairs and ask for glasses of water that are served with a smile and as if those soaking wet kids are the most important guests they have. Now, for why this place isn’t for everybody: building design is vintage, no-nonsense concrete and brick. It is not a modern high-rise. There is no elevator. If you need help, tell staff in advance, and they will put you on the parking lot level so you can drive to your door. There are ice machines on the east side of each level. It is not fancy, and if you want modern, this is not it. Remember, one person’s “dated” is another person’s time-travel fun. This is a step back to mid century US vacation heyday. The biggest difference from that era: The mix of guests is delightfully diverse. In short: I found it to be a fun place, clean, comfortable, had all the amenities we needed and was a good value. Would not hesitate to stay here again and would recommend to folks who would appreciate the vibe. I hope someone doesn’t come in and “update it” beyond its historic roots.

Our vacation wasn't scheduled to start until Saturday at our condo on the beach but we wanted to get the driving out of the way Friday so we stayed one night at this Holiday Inn express! The hotel is acceptable but these ladies Sonya and Donna in the cafeteria for breakfast we're darling 🤩 Loved the Way they spoke to my boys and how they just seemed so joyful. It was a great first encounter on a Saturday morning to start my vacation week! Thank you Sonya and Donna!!

Very clean environment. Enjoyed our stay views were very pleasant.