Venus Beach Hotel

Ulasan Venus Beach Hotel

Venus Beach Hotel

Tombs of the Kings Ave, Paphos, Paphos, Paphos District, 8063, CyprusLihat Butiran Hotel
Venus Beach Hotel
Venus Beach HotelVenus Beach HotelVenus Beach Hotel
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

3.8/5
Baik
92 ulasan
Ulasan yang disahkan
Persekitaran4.0
Kemudahan3.8
Perkhidmatan3.8
Kebersihan3.8
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Semua ulasan(92)
Ulasan positif(6)
Ulasan dengan gambar/video(3)
Ulasan kurang baik(2)
Anas Dhillon
Bilik Standard dengan Pemandangan Dalam Negeri
Menginap pada Mei 2023
Solo
2 ulasan
3.2/5
Disiarkan pada 20 Jun 2023
Exactly
Terjemah
Jawapan daripada Pihak Penginapan: Dear Reviewer Anas Dhillu.Thank you for choosing the Venus Beach Hotel for your stay!We hope to have the opportunity of welcoming you back again soon.On behalf of the whole team.With kind regards,Milena Jakabova,Guest Relations Manager
Pengguna Tanpa Nama
Bilik Standard dengan Pemandangan Dalam Negeri
Menginap pada Sep 2023
Pasangan
1 ulasan
2.0/5
Disiarkan pada 10 Okt 2023
Room was full of ants, they didn’t made up the room during the day.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Reviewer.Thank you for sharing your feedback regarding your recent stay at our hotel.We sincerely appreciate your detailed feedback and want to assure you that your concerns have been taken seriously.We are sorry that we didn't meet your expectations.We wish to see you returning in the future, allowing us to welcome you back, and promising to offer a memorable holiday.On behalf of the management and the team of personnel.Best Regards,Milena Jakabova,Guest Relations Manager
Pengguna Tetamu
Bilik Standard dengan Pemandangan Dalam Negeri
Menginap pada Mei 2023
Lain-lain
1 ulasan
2.2/5
Disiarkan pada 28 Jun 2023
Service was ok in this Hotel Food was ok Amenities ...had a pool ..indoor one closed indefinately Cleaning.. very poor dusty sandy balcony Had a large gap in patio doors that maintenance hit with a hammer to fix! Bathroom not cleaned properly ..only left one set of shower gel and shampoo..only 1 bottle of water left as complementary..mini bar empty..air con unit crashed to floor at 4am ..rang reception they said we will send someone to pick it up! Could have killed one of us ..all we got was a late check out ! Should have been a free weeks holiday at the least ..will not be returning ! This hotel is 3 star at best !
Terjemah
Jawapan daripada Pihak Penginapan: Dear Reviewer.Thank you for sharing your personal opinion about our hotel and facilities, and we wish to apologize for the experience received, as this is not the sort of review we wish to read.Your comments are important to us, though, as they will help us improve. We are sorry that we didn't meet your expectations.Guest satisfaction is our primary concern, therefore, any constructive comments are welcomed and much appreciated.It would be a pleasure for us to have the opportunity to show our hospitality in your next stay.On behalf of the team of staff and the management.Best Regards,Milena Jakabova,Guest Relations Manager
Pengguna Tetamu
Bilik Standard dengan Pemandangan Dalam Negeri
Menginap pada Mac 2023
Solo
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 18 Apr 2023
Comfortable clean hotel good amenities and excellent staff. Reception arrangement could improve. Reservations and reception two distinct areas. I had two queries about reservations which I was told could not be answered outside business hours.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing our hotel during your recent stay and for the time to review our property. Your feedback is valuable to us, as it will help us improve in the future.We hope you will give us the opportunity to host you in the future, should your travels bring you to Paphos, and allow us to deliver a memorable stay.On behalf of the management and the team of personnel.Best Regards,Milena Jakabova,Guest Relations Manager
Pengguna Tetamu
Bilik Standard dengan Pemandangan Dalam Negeri
Menginap pada Mei 2022
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Jun 2022
A hotel which deserves the 4*!!! Nice meals, very clean indoor and outdoor, friendly staff etc...
Terjemah
Jawapan daripada Pihak Penginapan: We are grateful for the review with top score and your encouraging feedback! It was a pleasure to have you staying at the Venus Beach! We are especially pleased to see that we have met your expectations with our culinary options, the overall cleanliness of the premises and the customer oriented culture of our colleagues.Our whole team is already looking forward to welcoming you back in the near future, promising to provide one more excellent holiday experience.On behalf of the team of employees and the management,Milena Jakabova,Guest Relations Manager
Pengguna Tetamu
Bilik Standard dengan Pemandangan Laut
Menginap pada Mac 2023
Lain-lain
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 16 Apr 2023
Service au top, ils sont aux ptits soins! Les chambres ne sont en revanche pas toutes fraîches si il fallait ajouter un point négatif.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for choosing our hotel during your recent stay and for the time to review our property. Your feedback is valuable to us, as it will help us improve in the future.We hope you will give us the opportunity to host you in the future, should your travels bring you to Paphos, and allow us to deliver a memorable stay.On behalf of the management and the team of personnel.Best Regards,Milena Jakabova,Guest Relations Manager
Pengguna Tetamu
Bilik Standard dengan Pemandangan Dalam Negeri
Menginap pada Mei 2023
Bisnes
2 ulasan
3.7/5
Disiarkan pada 10 Jun 2023
Около часа не заселяли, потом требовали залог 300 евро. Не извинились, не предложили присесть или что-то выпить. Час стоял на ресепшне как мальчик пока они разбирались. В итоге сильно опоздал на ужин. Крайне непрофессиональная работа ресепшн. Расположение в очень красивом месте побережья.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Reviewer.Thank you for taking the time to share with us your comments of your stay in our hotel. The points you have highlighted are most important to us and we do value your opinion very much. We regret that we have not met your expectations during this visit of yours and please rest assured that your thoughts are duly noted and will be forwarded to the departments concerned.We are especially grateful for your acknowledgement of the beachfront location, and the view of Tombs of the Kings monuments, in addition to our practical closeness to the supermarket and the bus stop. It would be a pleasure for us to have the opportunity to show our hospitality in your next stay.On behalf of the team of staff and the management. Best Regards,Milena Jakabova,Guest Relations Manager
Pengguna Tetamu
Bilik Standard dengan Pemandangan Dalam Negeri
Menginap pada Sep 2022
Keluarga
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 2 Okt 2022
Ομορφα, ανακαινισμενα και καθαρά δωμάτια. Το πρωινό πολύ πλούσιο και καλό ποιοτικά... Η εξυπηρέτηση ήταν άψογη... Χρειάζεται ανακαίνιση εξωτερικά του ξενοδοχείου όπως κτίριο, έπιπλα κήπου καο πισίνας... Εσωτερικά χρειάζονται οι υπόλοιποι χώροι εκτός δωματίων και ρεσεψιόν φροντίδα και περιποίηση... Σς γενικές γραμμές είναι καλό ξενοδοχείο αλλά όχι σίγουρα ξενοδοχείο 5 stars..
Terjemah
Jawapan daripada Pihak Penginapan: Ευχαριστούμε που επιλέξατε το ξενοδοχείο μας, Venus Beach, για τη διαμονή σας στην Πάοφ! Χαιρόμαστε ιδιαίτερα που μείνατε ικανοποιημένοι με το επίπεδο και την καθαριότητα των ανακαινισμένων δωματίων μας, το μπουφέ του προγεύματος και την εξυπηρέτηση που λάβατε από τους επαγγελματίες συναδέλφους μας. Κατά τη διάρκεια του χειμώνα, όσο το ξενοδοχείο θα είναι κλειστό, έχει αποφασιστεί να γίνουν έργα συντήρησης και τα σχόλια σας θα συμπεριληφθούν στην ομάδα που θα λάβει τις αποφάσεις.Θα χαρούμε να σας δούμε να επιστρέφετε στο εγγύς μέλλον με την υπόσχεση να σας παρέχουμε μία ξεκούραστη και αξέχαστη διαμονή!Εκ μέρους του προσωπικού και της διεύθυνσης,Αλέξανδρος Λούντζης,Front Office Manager