Venus Beach Hotel

Venus Beach Hotel Reviews

Venus Beach Hotel

Tombs of the Kings Ave, Paphos, Paphos, Paphos District, 8063, CyprusView Hotel Details
Venus Beach Hotel
Venus Beach HotelVenus Beach HotelVenus Beach Hotel
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Venus Beach Hotel Guest Reviews

3.8/5
Good
92 review
Verified reviews
Location4.0
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(92)
Positive reviews(6)
Reviews with photos/video(3)
Negative reviews(2)
Anas Dhillon
Standard Room with Inland View
Stayed in May 2023
Solo travelers
2 review
3.2/5
Posted on Jun 20, 2023
Exactly
Response from Property: Dear Reviewer Anas Dhillu.Thank you for choosing the Venus Beach Hotel for your stay!We hope to have the opportunity of welcoming you back again soon.On behalf of the whole team.With kind regards,Milena Jakabova,Guest Relations Manager
Anonymous User
Standard Room with Inland View
Stayed in Sep 2023
Couples
1 review
2.0/5
Posted on Oct 10, 2023
Room was full of ants, they didn’t made up the room during the day.
Response from Property: Dear Reviewer.Thank you for sharing your feedback regarding your recent stay at our hotel.We sincerely appreciate your detailed feedback and want to assure you that your concerns have been taken seriously.We are sorry that we didn't meet your expectations.We wish to see you returning in the future, allowing us to welcome you back, and promising to offer a memorable holiday.On behalf of the management and the team of personnel.Best Regards,Milena Jakabova,Guest Relations Manager
Guest User
Standard Room with Inland View
Stayed in May 2023
Other
1 review
2.2/5
Posted on Jun 28, 2023
Service was ok in this Hotel Food was ok Amenities ...had a pool ..indoor one closed indefinately Cleaning.. very poor dusty sandy balcony Had a large gap in patio doors that maintenance hit with a hammer to fix! Bathroom not cleaned properly ..only left one set of shower gel and shampoo..only 1 bottle of water left as complementary..mini bar empty..air con unit crashed to floor at 4am ..rang reception they said we will send someone to pick it up! Could have killed one of us ..all we got was a late check out ! Should have been a free weeks holiday at the least ..will not be returning ! This hotel is 3 star at best !
Response from Property: Dear Reviewer.Thank you for sharing your personal opinion about our hotel and facilities, and we wish to apologize for the experience received, as this is not the sort of review we wish to read.Your comments are important to us, though, as they will help us improve. We are sorry that we didn't meet your expectations.Guest satisfaction is our primary concern, therefore, any constructive comments are welcomed and much appreciated.It would be a pleasure for us to have the opportunity to show our hospitality in your next stay.On behalf of the team of staff and the management.Best Regards,Milena Jakabova,Guest Relations Manager
Guest User
Standard Room with Inland View
Stayed in Mar 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Apr 18, 2023
Comfortable clean hotel good amenities and excellent staff. Reception arrangement could improve. Reservations and reception two distinct areas. I had two queries about reservations which I was told could not be answered outside business hours.
Response from Property: Thank you for choosing our hotel during your recent stay and for the time to review our property. Your feedback is valuable to us, as it will help us improve in the future.We hope you will give us the opportunity to host you in the future, should your travels bring you to Paphos, and allow us to deliver a memorable stay.On behalf of the management and the team of personnel.Best Regards,Milena Jakabova,Guest Relations Manager
Guest User
Standard Room with Inland View
Stayed in May 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jun 12, 2022
A hotel which deserves the 4*!!! Nice meals, very clean indoor and outdoor, friendly staff etc...
Response from Property: We are grateful for the review with top score and your encouraging feedback! It was a pleasure to have you staying at the Venus Beach! We are especially pleased to see that we have met your expectations with our culinary options, the overall cleanliness of the premises and the customer oriented culture of our colleagues.Our whole team is already looking forward to welcoming you back in the near future, promising to provide one more excellent holiday experience.On behalf of the team of employees and the management,Milena Jakabova,Guest Relations Manager
Guest User
Standard Room with Sea View
Stayed in Mar 2023
Other
1 review
4.2/5
Very Good
Posted on Apr 16, 2023
Service at the top, they are very caring! However, the rooms are not all fresh if one had to add a negative point.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel during your recent stay and for the time to review our property. Your feedback is valuable to us, as it will help us improve in the future.We hope you will give us the opportunity to host you in the future, should your travels bring you to Paphos, and allow us to deliver a memorable stay.On behalf of the management and the team of personnel.Best Regards,Milena Jakabova,Guest Relations Manager
Guest User
Standard Room with Inland View
Stayed in May 2023
Business travelers
2 review
3.7/5
Posted on Jun 10, 2023
They didn't check in for about an hour, then they demanded a deposit of 300 euros. Didn't apologize, didn't offer to sit down or have something to drink. Hour stood at the reception like a boy while they sorted it out. As a result, I was late for dinner. Extremely unprofessional front desk. Location in a very beautiful place on the coast.
Original TextTranslated by Google
Response from Property: Dear Reviewer.Thank you for taking the time to share with us your comments of your stay in our hotel. The points you have highlighted are most important to us and we do value your opinion very much. We regret that we have not met your expectations during this visit of yours and please rest assured that your thoughts are duly noted and will be forwarded to the departments concerned.We are especially grateful for your acknowledgement of the beachfront location, and the view of Tombs of the Kings monuments, in addition to our practical closeness to the supermarket and the bus stop. It would be a pleasure for us to have the opportunity to show our hospitality in your next stay.On behalf of the team of staff and the management. Best Regards,Milena Jakabova,Guest Relations Manager
Guest User
Standard Room with Inland View
Stayed in Sep 2022
Family
1 review
4.2/5
Very Good
Posted on Oct 2, 2022
Beautiful, renovated and clean rooms. The breakfast was very rich and of good quality... The service was impeccable... The exterior of the hotel needs renovation, such as the building, garden and pool furniture... Inside, the rest of the areas apart from the rooms and reception need care and maintenance... In general terms it is a good hotel but definitely not a 5 stars hotel..
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel, Venus Beach, for your stay in Paof! We are delighted that you were satisfied with the standard and cleanliness of our renovated rooms, the breakfast buffet and the service you received from our professional colleagues. During the winter, while the hotel will be closed, it has been decided that maintenance works will be carried out and your feedback will be included in the decision making team. restful and unforgettable stay! On behalf of the staff and management, Alexandros Lountzis, Front Office Manager