Hotel berhampiran Palazzo Mantegazza, Paradiso

What a surprise. Entrance, garage, check-in were so easy. But there was another big surprise: we were upgraded to a Suite. Room and bathroom were prefect and clean. The restaurant food was very good. There is a nice terrace overlooking the large swimming pool. The staff was very professional and extremely friendly. Breakfast was a very well appointed buffet. The location was perfect for us. Not too far from the freeway without the drawbacks and not too far from Lugano that can be reached in less than half hour. We highly recommend this hotel.

Hôtel avec toutes les commodités(Spa,fitness,piscine....),grande chambre spacieuse avec balcon.Je vous recommande Points négatifs:parking payant et personnel ne parlant pas français(deutsch or english)

The location of the hotel is excellent, large rooms, exceptional cleanliness Very kind staff, both at the reception and at the breakfast, which was great. I would like to mention especially Barbara De Girrolamo (guest relations), who was exceptional in her professionalism, patience and the recommendations we received regarding what to see, how to travel and where to eat.she is the best !!!

Last minute booking here after I missed my train and had to suddenly rearrange travel plans. Staff super friendly and the lady even stayed late to let me in and kept good communication by email. I had a lovely big private room with comfortable bed and a sink. The hostel is in a superb location and in lovely grounds (I wish I had been able to stay long enough to use the pool!). As it is a hostel the facilities were fairly basic and there was some early morning noise from people as my room was next to reception (get a room upstairs if possible), but nothing unreasonable or unexpected. I would definitely stay here again and recommended it to others I met on my travels

Positives: The location of the hotel is so tranquil. Beautiful just after sunrise or sunset. The SPA is amazing, with emotional shower, sauna, turkish sauna, relaxation room, massage area, fitness studio, indoor pool with cold and hot jacuzzis, and outdoor pool with a heated outdoor hot tub (both closed on this occasion, unfortunately). Plenty of towels in SPA area. Tea/water facilities available. Perfect facilities for relaxation. The shower in the room is something every person needs in their life: one feels like a newborn after it. Especially useful when SPA area is closed but one needs to relax after a long day :) We checked in very late (was a very spontaneous decision) and were welcomed in an appropriate manner - the last time we were treated like we didn't belong there (!). We enquired about a late checkout possibility, but were told to ask the next day. After some relaxing spa we did - and were offered to stay longer free of charge as it was Easter weekend. We checked out at 1 (instead of 11), meaning we had 2 more hours to enjoy the SPA area. Very grateful for this accommodation. Robes available in the room. Secure underground parking, free of charge. Complimentary bottles of water in the room and at checkout, a nice touch. Negatives: The breakfast is not great. This is our second stay and we are underwhelmed - we had better breakfast spread/quality in 3-4 star hotels before. There's no quark, cereal selection is poor, no Nutella, coffee is not good at all. The SPA area is open only between 8 am and 8 pm, meaning no late chilling in the jacuzzi. For a 5 star resort I would imagine this should be available 24/7 or at least till 10 pm. As mentioned previously, the lift system is bad, meaning one has to wait very long to use the lift to access the SPA/Restaurant/outdoor swimming pool.

I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.

We had a wonder stay for two nights. The hotel is a classic with lots of history and a perfect location for walking to the town or enjoying a swim in the Lake. The formal restaurant was outstanding. Be sure to ask for a room with a view of the lake. The Pizza restaurant was perfect for a casual dinner with a great view.

Luganodante definitely like you (us)! Staff were welcoming and knowledgeable. Room is clean and cosy. Had dinner at the hotel’s restaurant/bistro - flame grill - awesome service! The only regret was staying there for just one night, wish we had stayed longer. Will definitely choose to stay at Luganodante again if we are back. Thank you team! IMPORTANT TIP: please take the funicular - Lugano Città - from the Lugano Stazione to the hotel (just stop outside the hotel, very convenient). If feeling adventurous, proceed to enjoy the walk/hike down to the hotel from the station.

The perfect place to stay in Lugano. Family-run, the staff are just so welcoming and, for Switzerland at any rate, it’s good value. I stayed for three nights and had dinner each evening. The four-course ‘menu’ is exceptionally well priced at SFr 44 (£37) if you book half-board. The food was delicious and served in copious quantities. Drinks prices are also inexpensive by Swiss standards. The hotel’s location, a 5-minute step-free walk from Lugano station, is also excellent. The hotel building is quite old but the facilities in the public areas and rooms are thoroughly up to date. I’d not hesitate to return. My thanks to all the staff for their care and welcome.

Check in was easy, really nice receptionist, room was super clean, I had like 5 towels. Sopa and body wash was provided, at lwast 5 sockets, really nice and comfy room.