Hotel 2 Bintang di Paramus

Very Comfortable Room, other amenities not so much… From the outside, it doesn’t look promising. Inside, the lobby is clean and nicely kept. The rooms are the same. Didn’t find anything in the rooms that wasn’t perfect. The bed was very comfortable, television was big and easy to see. Vending machine for soda was reasonable. Breakfast was a big disappointment. For the price of the hotel per night, this should have been much better. Staff was friendly and helpful. Overall, it was a decent stay. If the price was more aligned with other hotels of similar quality.

Hilton Inn Paramus was a wonderful experience. The exceptional service provided by the front desk staff stood out to me. The staff were incredibly friendly and welcoming, going above to ensure that all my needs were met. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay, thanks to the super friendly front desk. The room smelled nice, was clean , and I had no issues.

우리는 뉴욕에서 디트로이트를 가는길에 중간에 1박을 하러 왔습니다. 그냥 잠만자고 갈거라서 큰 기대를 하지 않았는데 생각보다 넓고 조용해서 만족스러웠습니다

Our room is in the 4th floor, but all the kitchen smells will come to the room with the ventilation system. It’s is really a bad issue because any respiratory disease will be transmitted freely in this hotel. The quilts are extremely uncomfortable.

We spent ten days here on our annual visit to our homeland. We have stayed on at least 5 yearly trips and have not been dissapointed. Great reduced rate for an extended stay. The rooms are quiet and the hotel is well situated right off the GSP and Route 17 next to a shopping center but way off to the side in a quiet area with little traffic. The breakfast is included and the gentleman and woman who runmit are great at thier job and justifiably proud of thier work. It is spotless, with a cauldren of fresh oatmeaL and many toppings. Fresh fruit, cereals, yogurt, juices eggs, bacon, ham etc are offered in many varieties and change on a daily basis. The breafast staff and cleaning staff operate at a high professional level here that is hard to find anymore. Other pluses are a great front end staff who accomodate changes in schedules cheerfully. The parking is free and safe and Rlute 17 has a great selection of businesses and bagel shops. You can get to the city easily by bus or rail easily.

I was looking for a clean, safe place to stay during a recent trip to the area as a solo female traveler - what I found was anything but that. Check-in took forever (more than 30 mins). When I finally got to my room there was hair in the bathroom. Ew. It was late so I wiped it up and moved on. There was also still garbage in the can. When I pulled back the covers to the bed there was HAIR IN THE BED. It was midnight but I wasn't going to sleep in a dirty bed. I called downstairs and told that someone would come with clean sheets. 60 mins later I called again when no one had come - it was now 1 am. I was told ”they will get there when they get there” and the person hung up. Finally the manager on duty showed up with a sheet that had holes in it. I had to wait another 30 mins for her to return with a clean set of sheets. By now it's about 2 am. She then lays into me how this is not her job and she is the manager on duty and that I should be thankful she came at all. ??? I'm sorry what? She launches into a tirade in my room at 2 am. I asked her to leave a few times citing the late hour and she would not. My husband heard the entire exchange as I had him on the phone. I asked for the manager to call me the next day - no one ever called. I called every day I was there and no one ever got back to me. During my stay I observed: urine in the elevator, garbage in the hallways, questionable guests of guests coming and going at all hours down the hallways, questionable things going on in the parking lot at all hours and a lot of noise. The room itself was filthy beyond the hair in the bed and bathroom. I checked in at night in daylight there was a thick coat of dust on various surface and a used bandaid on the desk chair (ugh). These were things in plain sight. Management contacted me after my stay only when I complained to Marriott. They refuse to take responsibility for their employee's behavior or the concerns I relayed re: cleanliness.