Hotel berhampiran Av. George V, Paris

Please be aware when booking this property! Coming from someone that is in the Hospitality industry! This hotel has so much potential but its killing it with its service and facilities. Starting from the location, the property its located in a quiet are and super easy access with 2 minutes walk from Arc de Triomphe and this might be the best part about the hotel! Don't bother booking the stay with breakfast there are plenty of restaurants offering brunch for cheaper and better quality, there were never eggs, sausages and so on everything was always empty and it took 20 minutes to replace everything. Even one day when we were having breakfast we had to leave because of an issue with the alarm it was impossible to stay in the restaurant (which is the reception) even in the room it was impossible to stay. Due to the location the hotel is very small for the amount of guests they are receiving so be aware that the check-in and check-out might have a huge line because its so small the are that people don't have space with all the bags. The rooms are very small and when we first arrived we had to request to change it, it was impossible to breath they were nice to change to the street side since we were facing on the previous room a white dirty wall. The new room was more spacious and you could see the top of the Eiffel Tower. The service is terrible! You have 2 people which the name I can't remember that work in the reception that are very helpful and nice but the rest its terrible! Housekeeping is super loud during the morning! The people serving during breakfast are constantly eating, drinking coffee and making loud sounds with cutlery while we are eating! The chef takes time to cook it's a mess! The property has so much potential that is sad to see that they don't use their potential. I must say it is disappointing to pay $620 for 3 nights and have to go through this...The pool is paid so you are not using it unless you pay.

The check-in was smooth and we had our room prepared slightly earlier. The room was small, but clean. The location was the best part of the stay, which was right next to the Eiffel Tower.

Nice hotel. The only things I didn’t like were an old bedsheets and that I could hear every single word are move or people from rooms nearby. But in general all good

I had a double room. It was very clean and calm, with a large bathroom. The rooms' decoration is certainly dated and basic but it is functional. The person at the reception the day I left was extremely helpful. The hotel is very conveniently located: about 100m from Gare Saint Lazare (and the metro) and very close to shops and large department stores in a very lively neighbourhood. I would happily stay there again. Great value for money.

酒店設施非常新，大部分保養不錯。服務非常好，前台工作人員大部分比較友善，態度好。早餐品種一般，但比較精緻，每種醬料都是單獨的玻璃小瓶包裝。尊享房房間非常大，小套房格局，兩個電視機。如果選擇住在馬約門到凱旋門附近，這裡是性價比首選，房間和服務吊打3min遠的凱悦。

The room is clean and ok, the bathroom as well. The breakfast is perfect and the stuff is very willing to help. The location is closely to the Metro station, so all in all everything fine and for sure a good recommendation to stay!

The front desk ladies were really lovely. They give us a little tour of the lobby and everyday would have free croissants or bread to take, as well as free coffee, water, soft drinks and champagne which was such a nice touch. Our room was a lot smaller and more cramped than we expected for a 4 star hotel. The cleaning service didn't empty our bathroom bin, give us new toilet paper or take the glasses we left at the front door for collection. The rooms were also quite loud from traffic and other guests. The breakfast was a bit disappointing in a small, quiet, dark room downstairs. The bacon and eggs were cold and often all gone when we got there, even with 2 hours left of breakfast service and took a while to be replenished. Overall the room and amenities was disappointing but the amazing customer service somewhat made up for it and made it a pleasant stay.

I checked into this hotel on March 17th. On March 18th I left the hotel at 11:50 noon. I was the only one in the quadruple room when I left. Other tenants have checked out. I am also confirming that my 20-inch suitcase is locked. And double locked in the 30-inch luggage. And the laptop is locked in the iron cabinet provided by the hotel, and the lock is double-checked. before leaving the room. PM 18:40 I return to the hotel. After charging in the lobby on the first floor, return to the second floor at 19:40 PM. When I opened the door with a magnetic card, I found that the 20-inch suitcase was taken out of the 30-inch suitcase. Both pieces of luggage had been vandalized open and things were missing. The lock on the iron cabinet was also damaged, and the laptop inside was not taken away. I immediately went downstairs to inform the hotel counter and asked her to come upstairs with me. Later, the hotel staff invited me to the police station. I hurried to the police station, and the police station asked me to call 17 when I went back to the hotel. They will follow the procedure. After returning to the hotel, I called at 22:50 PM to 17. At 23:09 PM, the police went to the hotel to understand the scene. One of the policemen who arrived that night told us that room 305 of this hotel had also been burglarized last week. At 11:00 AM on March 19, some policemen went to the hotel room to take photos and questioned me again. They asked me to come to the police station to report the incident. Until the morning of March 21st the manager Michael GIROD went to work, his attitude was not very good, and he did not apologize. Just tell the insurance company. Those who want to stay, please take care of your own property safety and be mentally prepared''The hotel manager will not be very active in dealing with it'' But on the night of the incident, the lady at the counter was really friendly and eager to help. 我3月17日入住這個飯店。 3月18日我中午11:50 離開飯店。 離開時四人房裡只有我一個人。其他房客已退房。 也在確認自己20吋行李箱鎖好。並且雙重鎖在30吋行李箱內。 而筆電鎖在飯店提供的鐵櫃裡，也雙重確認上了鎖頭。才離開房間。 下午PM 18:40 我回到飯店。先在一樓大廳充電完 PM 19:40分回到2樓。 用磁卡打開門時，發現20吋行李箱從30吋行李箱裡被拿出來。 兩件行李都已被破壞打開並遺失東西。 鐵櫃上的鎖頭也被破壞，裡面筆電也不被拿走。 我立即下樓告知飯店櫃台，並請她跟我上樓看。 後來飯店人員請我去警察局。我趕快到了警察局，警察局人員請我再回到飯店先致電17。他們會照程序。 回到飯店後，晚上 PM 22:50 我打了電話到17。晚上 PM 23:09 警察人員就到飯店了解現場。 當晚到場的其中一個警察跟我們說，上週這間飯店的305號房也發生房內竊盜案。 3月19日 AM 11:00 有警察到飯店房間拍照並再詢問後，他們請我過來警察局報案。 一直到等到3月21日上午經理Michael GIROD上班，他態度不是很好，也沒有道歉。只說會告知保險公司。 想要住的人請小心自身財產安全及有心理準備‘’飯店經理不會很積極的處理‘’ 但是事發當晚，櫃台小姐真的很友善且熱心幫忙。

Kleines Touristenhotel mit rund 25 Zimmern. Das Hotel liegt in 2 Min. Fussweg zur U-Bahnstation Pernety, was sehr praktisch ist. Die Zimmer im Hotel sind jedoch sehr klein. In unserem Zimmer hatte es kaum eine Ablagefläche, geschweige denn einen richtigen Schrank. Rund um das Bett 30 - 80 cm, das wars… Die Dusche war ok; für die Duschkabine darf man aber keine Platzangst haben. Eine enge Treppe führt in die Obergeschosse; der Lift ist ebenfalls klein. Der grösste Mangel im Hotel ist aber der Frühstücksraum. Für eine solche Anzahl Hotelzimmer nur 22 Sitzplätze -＞ das genügt einfach nicht. Es kann nicht sein, dass man morgens um 8.30 Uhr zum Frühstück will und dann fast eine Stunde in der Hotel-Lobby warten muss. Das Frühstück selber ist relativ spartanisch. Das Hotelpersonal dürfte auch freundlicher und kompetenter sein, angefangen bei Receptionspersonal bis hin zur Bedienung im Frühstücksraum. Alles in allem kann man dort bei einem Städtetrip übernachten - bedingungslos empfehlenswert, na ja….