Hôtel de Berri Champs-Élysées, a Luxury Collection Hotel, Paris

The hotel charged me extra 700 EUR. Still not complete the refund. Very disappointed.not recommended

Hotel front desk and concierge is very friendly and helpful . Staffs in the lounge bar and restaurant are very warm and friendly too. Room is very big in Paris standard. Room design is tasteful, graceful yet modern. The only thing annoyed me very much is that the housekeepers are very rude. Everything else seems fine,except the controlling pad surface is a bit dusty. I lived there for 3 nights, everyday there are someone coming to my room without knocking the door or telling me who that is. First day I was quite shocked, I thought it was my problem because I didn't turn on the 'Do not disturb' light. That's fine. The second day, I had the 'Do not disturb' light on, someone(housekeeper) still opened my door without knocking the door or telling me who that is. That was very awkward. I feel no privacy in the room as someone could just come into your room without any notice . That annoyed me very much. I mean, what is the point of 'Do not disturb' button ??!! Later I turned off the 'Do not disturb' light and turned on 'Please make up room' light. I went out of the room and saw the housekeeper in the there. I kindly asked her could she make up my room for me. She seems unhappy and told me that It is too late and she is off already . Come on, it was only 4pm, and I am going to stay there another night. I came back after one hour , saw the ' Please make up room' light still on, so I didn't expect my room was made. Luckily someone cleaned my room but didn't turned off the light. Then it was the 3rd day, I had the late check out till 3pm and I had the 'Do not disturb' light on. You know what happened? The housekeeper opened my door without any notice again while I was in the room and said DO NOT DISTURB. It was obvious light color and I am really annoyed by that. If it happened once , ok. But everyday for 3 consecutive days ???! All the other staffs are fine but I do think it lacks housekeeping training. It ruined all the privacy and trust etc. If it is only for the room, and concierge etc I like it. The housekeeping is terrible and disappointing.

the maids are very kind, the prices are affordable, the food is delicious, the rooms are clean and tidy

+ Very good location, good breakfast (both choice and quality of products), nice lobby bar. - Too many useless “features” and design “ideas” in the room, generally feels overpriced as most things in Paris and has nothing to do with Luxury Collection.

酒店位置特別好，設計風格也很精緻，唯獨就是一開始給我們的套房在負一層，有窗户但是還是有點潮，於是第二天換到了一層，然後床的正上方有個天窗，天一亮就照着床，不知道咋想的。

非常不錯哈 酒店的服務也應該的 下次來我也會再次選擇這一家 比起其他的酒店這家性價比還是比較高的 巴黎太多大大小小的酒店了 能挑到喜歡的實屬不容易吖 環境各方面衛生都是不錯的

5000多一晚上 的雷，破舊。不值這個價格。攜程是怎麼給的這些評價的怎麼給的這麼高的評價。請避雷

酒店比較舊，但地理位置很好。酒店服務人員很有禮貌，但早餐很一般。總體來說性價比不高

酒店就在香榭麗大道附近，出行購物都比較方便，酒店的服務人員也非常熱情，是一次很不錯的體驗