Ulasan Hôtel de Berri Champs-Élysées, a Luxury Collection Hotel, Paris

Will not recommend

The hotel charged me extra 700 EUR. Still not complete the refund. Very disappointed.not recommended

Hotel front desk and concierge is very friendly and helpful . Staffs in the lounge bar and restaurant are very warm and friendly too. Room is very big in Paris standard. Room design is tasteful, graceful yet modern. The only thing annoyed me very much is that the housekeepers are very rude. Everything else seems fine,except the controlling pad surface is a bit dusty. I lived there for 3 nights, everyday there are someone coming to my room without knocking the door or telling me who that is. First day I was quite shocked, I thought it was my problem because I didn't turn on the 'Do not disturb' light. That's fine. The second day, I had the 'Do not disturb' light on, someone(housekeeper) still opened my door without knocking the door or telling me who that is. That was very awkward. I feel no privacy in the room as someone could just come into your room without any notice . That annoyed me very much. I mean, what is the point of 'Do not disturb' button ??!! Later I turned off the 'Do not disturb' light and turned on 'Please make up room' light. I went out of the room and saw the housekeeper in the there. I kindly asked her could she make up my room for me. She seems unhappy and told me that It is too late and she is off already . Come on, it was only 4pm, and I am going to stay there another night. I came back after one hour , saw the ' Please make up room' light still on, so I didn't expect my room was made. Luckily someone cleaned my room but didn't turned off the light. Then it was the 3rd day, I had the late check out till 3pm and I had the 'Do not disturb' light on. You know what happened? The housekeeper opened my door without any notice again while I was in the room and said DO NOT DISTURB. It was obvious light color and I am really annoyed by that. If it happened once , ok. But everyday for 3 consecutive days ???! All the other staffs are fine but I do think it lacks housekeeping training. It ruined all the privacy and trust etc. If it is only for the room, and concierge etc I like it. The housekeeping is terrible and disappointing.

the maids are very kind, the prices are affordable, the food is delicious, the rooms are clean and tidy

I checked out a day early. No one answered the hotel phone. I tried to communicate with Ctrip but to no avail. In the end, I had to pay the full amount. I will choose a new hotel next time I go to France to attend an exhibition.

The room window faces outside. It was New Year's Day and it was quite noisy at night, with the sound of motorcycle engines. The automatic curtains were not smooth. The service was five-star, and the luggage pick-up was very worry-free. Breakfast was ordered and had to wait for a while, which was not suitable for guests in a hurry. Considering all the conditions, the room price was high.

Located in the city center, it has a rare sense of security

Facilities: Complete Sanitation: Clean Environment: Very good Service: Thoughtful

The location, service and overall aesthetic are very good

It's quite luxurious, isn't it?

The location of the hotel is very good, and the design style is also very exquisite. The only thing is that the suite given to us at the beginning was on the basement floor. It had windows, but it was still a bit damp, so we moved to the first floor the next day, and there was a skylight right above the bed. As soon as the sun shines on the bed, I don't know what to think.

The hotel is older but the location is great. The hotel staff were very polite, but the breakfast was average. Overall, the price/performance ratio is not high

More than 5,000 yuan a night, dilapidated. Not worth the price. How did Ctrip give such high evaluations? Please avoid lightning

It's very good. The service of the hotel is also good. I will choose this hotel again next time I come. Compared with other hotels, this one is relatively cost-effective. There are so many large and small hotels in Paris. It's not easy to choose the one you like. The environment Hygiene in all aspects is good