Pengguna Tetamu
15 September 2023
Old style hotel which i liked, room was clean and comfortable bed and good shower but that is where the good ended. Location is not the best, not many restaurants around, quite a walk to the Louvre. Be aware there is a tiny lift but there are more stairs on each floor to negotiate with suitcases. I am loyal to Accor and feel as a gold member I received zero benefits. Room was not ready at 3pm (2pm check in) and had to wait with no chairs to sit on, no welcome drink offered, probably the worst room in the hotel, booking said city view instead we had a lovely view of an internal wall and windows on the 3rd floor, incredibly difficult to get a 1 hour late check out, constantly fobbed off to next shift, when finally granted the cleaners kept coming in so we gave up and left. Staff were unwelcoming and generally unhelpful. Felt as if I might have just walked in off the street instead of spending a lot of money this year in Accor hotels, in fact most of the Ibis hotels we used had better rooms and staff. Definitely better hotels in Paris
Terjemah