Ulasan Hotel Westminster

Jawapan daripada Pihak Penginapan: Dear guest,Thank you for taking the time to share your feedback.We are pleased to read that you appreciated our central location, which is indeed one of the strengths of our hotel. We also take good note of your comments regarding the room size and the design style. Please be assured that your remarks are valuable to us and have been shared with the relevant teams, as we continuously work on improving both comfort and décor.We hope to have the opportunity to welcome you again and offer you a room category that may better suit your expectations on a future stay.Kind regards,Gianantonio De PascaleFront office manager

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your kind rating and for taking the time to share your appreciation. We are delighted that you enjoyed your stay and hope to have the pleasure of welcoming you back soon to the Hôtel Westminster.Warm regards,Gianantonio De Pascale

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your excellent rating and for highlighting the quality of our service. I am truly sorry to hear that you experienced a bug bite during your stay. Your comfort is our priority, and I’m glad to know that our team was able to assist you quickly and arrange a room change.We sincerely hope to have the pleasure of welcoming you back under even better circumstances.Warm regards,Gianantonio De PascaleFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Guest,We are very sorry to read about the discomfort you experienced during your stay. Please accept our sincere apologies that your request for a non-smoking room was not fulfilled to your satisfaction. The Hôtel Westminster is strictly a non-smoking property; unfortunately, despite our policies, some guests do not always respect this rule, and we regret that this affected your stay.We fully understand how unpleasant this must have been, especially given your sensitivity to tobacco smoke. Your feedback has been shared with our team so that we may strengthen our follow-up and avoid such situations in the future.We truly hope to have the chance to regain your trust and to welcome you back with the level of comfort and service you rightfully expect from the Hôtel Westminster.With kind regards,GianantonioFront Office Manger

Jawapan daripada Pihak Penginapan: Dear Dareen,Thank you so much for your outstanding review! We’re absolutely delighted to hear that your stay with us was such a memorable one.Your kind words about our service and staff mean a lot to us. Adrien, Geoffrey, and Remi will be thrilled to know that they made such a positive impact on your experience — we’re very proud to have them on our team.It was a true pleasure to host you, and we hope to welcome you back again soon for another unforgettable stay.Warm regards,Yves WenckerGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Ms Lo,Thank you so much for your wonderful 10/10 review!We’re delighted that you enjoyed our exceptional location and that our team made you feel welcome throughout your stay. We're also excited to share your enthusiasm about the upcoming bathroom renovations—indeed, by the end of 2024, all our bathrooms will reflect a fresh, elegant, and contemporary style.We look forward to welcoming you back soon at the Hotel Westminster!Warm regards,Yves WenckerGeneral Manager

Jawapan daripada Pihak Penginapan: Dear Jim, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.Best regards,Reservations Department

Jawapan daripada Pihak Penginapan: Dear Chelsea, Thank you for sharing your experience regarding Westminster hotel. We're thrilled that you enjoyed our prime location, delicious breakfast, and found our rooms spacious for Paris standards. Delivering top-notch service is our priority, and we're delighted that it left a positive impression on your stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon! Warmest regards, Guest relation

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a superb experience in hotel Westminster! Our team strives to be attentive and friendly, ensuring that every guest feels welcome and well taken care of. We're delighted that you found our location to be great as well. We look forward to welcoming you back for another wonderful visit soon! Warmest regards, Jérôme Front office Manager

Jawapan daripada Pihak Penginapan: Dear Lychel, Thank you for sharing your feedback following your experience at Westminster. I am absolutely delighted to learn that you had an excellent time, and that you appreciated the quality of our service and our location. I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all. We hope to welcome you back to our Parisian house to give you once again an unforgettable experience. Sincerely yours, Reservations Department

Jawapan daripada Pihak Penginapan: Dear M. Fish,Thank you sincerely for your generous rating and detailed feedback.We’re truly delighted to read that you were impressed by the service and the warm, thoughtful attention of our team. Your kind words about the elegant, traditional atmosphere and the overall environment of the hotel mean a great deal to us.We also thank you for pointing out the concern regarding the glass door in Room 615. Please rest assured that your comment has been shared with our technical team and appropriate measures will be taken to ensure guest safety and comfort.We look forward to welcoming you again soon for another refined and memorable experience in Paris.Warm regards,Yves WenckerGM

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your impressions. I am truly sorry to read that your experience did not meet your expectations and that you felt disappointed with the service received. This is certainly not the level of hospitality we strive to deliver.Please rest assured that your comments have been shared with the concerned teams for immediate review. I would appreciate it if you could contact me directly, as I would like to better understand what happened and ensure appropriate follow-up.Kind regards,Gianantonio De PascaleFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a superb experience in hotel Westminster! Our team strives to be attentive and friendly, ensuring that every guest feels welcome and well taken care of. We're delighted that you found our location to be great as well. We appreciate your comments regarding our facilities and equipment and We will report back to management. We look forward to welcoming you back for another wonderful visit soon! Warmest regards

Jawapan daripada Pihak Penginapan: Dear guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services. Best regards,