Westside Arc de Triomphe Hotel Reviews

I stayed at the Westside Arc de Triomphe Hotel in Paris from Oct 29 to Oct 31, 2024, and unfortunately, my experience fell far below expectations. The hotel failed to provide reliable hot water throughout my stay. I encountered intermittent water supply and fluctuating shower temperatures, and from Oct 30 onward, there was no hot water at all. When I brought the issue to the front desk, the response was unsatisfactory. As the hotel was fully booked, I was offered the option to use a shower in another room and then return to mine—a solution that was both inconvenient and impractical. To make matters worse, the problem persisted on my last morning, leaving me deeply frustrated. I expected a higher standard of service from a hotel in this price range and location. This experience significantly impacted my stay, and I hope the management will take steps to ensure such issues are resolved more efficiently in the future. Until improvements are made, I cannot recommend this hotel to other travelers.

I had a great stay. The location was perfect, right in the heart of the city, making it easy to explore nearby attractions. The room was comfortable and the staff was very friendly, always ready to help. Overall, a great experience. I’d definitely stay here again!

Good value for money. The staffs are very nice and welcoming. The district was quite, close to bus stations. The room was pretty clean. However, the air con was not working and need to walk 10 min to the metro station.

The downside, rooms are small. However location is great, can’t be better actually - close to the L’arch and the Eiffel Tower! And you have a private swimming pool!

Great location - many restaurants nearby - The swimming pool that you can book for yourself (45mn).

I really enjoyed staying here. It's not snazzy or modern, but it has charm, and the staff were lovely. Enjoyed the breakfast and spent time in the spa. You have to prebook and get 45 minutes, but the space is yours . As nobody booked after me, I chilled in the pool and sauna for over an hour. If you're looking for a hotel near the Arc De Triomph and are on a budget I recommend this hotel

Location of hotel is excellent. Reception very helpful .

Great location

Good service attitude, good location. The room cleaning is very poor. I found an empty shampoo bottle when I washed my hair. The shower only has warm and cold water. The shower room is super small and fat people can't get in. The elevator door can't be closed for a long time. I won't stay here next time

It is very convenient to go anywhere in the city. The environment is good, the facilities are complete, and the service is good. I will stay here again. If you are looking for cost-effectiveness, you can definitely consider this hotel.

Breakfast was delicious and good too

I love this hotel so much, it's clean and comfortable, the bedding can be compared with five-star hotels. I don't know why I didn't take a photo of the bed. There are many delicious restaurants nearby, and there is a nail salon opposite. The last photo is the hotel entrance~

It is said that the 17th arrondissement of Paris is not safe. The location of this hotel is really safe, quiet, and close to the Arc de Triomphe! The breakfast is rich and the staff are relatives. It is highly recommended. I will book this room again next time.

The location is excellent. The room size is not bad in France. The price is moderate. The hotel has sauna and swimming pool services, which are very rare. You need to make an appointment in advance. I am very happy to live with my good brothers…