Hotel Eiffel Kensington

Great Hotel, Very nicely Located. The room is clean. The bed is very comfortable. Pillows are fluffy. The room was very clean. there is a small desk with a chair. The bed with smooth and fluffy pillows. I was located in the third floor, I had a nice view on the big tree and the road next to us, with a pharmacie facing the hotel. in the morning the smell of the fresh and great "croissants" is just top, it put water to your mouth to get your croissant with tea or coffee in paris. the personnel is just top! I loved the lady in the morning handling the matter of the hotel. One day, I was early morning having breakfast, and she was so welcoming, and we chatted about Paris and where to go. at night, when I used to come back, the personnel were also very welcoming. the toilets are also big; I have a spacious toilet with a "baignoire" where you can take a shower. The hotel offers 3 small soaps and some shower gel. The clean "serviettes" are also changed daily as I saw. the only "bad" thing is that there is no prise electrique next to bed, there is one next to small desk. there is free wifi in room and lobby.

No a/c. Windows open to a filthy rooftop. Shower has a piece of glass that keeps the water in but moves and is dangerous. They are not generous with towels. The lift is big enough for 1-2 people only. I wouldn't stay here again.

This is the worst hotel, we checked out after 4 hours what was supposed to be a 4 day stay. The hotel staff has no where to store bags before check in so they pointed to an open area of the floor to leave there from 9am. They declined to call us if the room would be ready earlier. The rooms are tiny, beds stiff, no AC, had no extra doonas, no soap, no mini bar / fridge, limited PowerPoints….would not recommend to anyone. After 4 hours we checked out at 8pm to stay somewhere else. With plenty of notice and politely letting manager know we were leaving and hoping to be refunded for the three other days or at least part refund, we were told “send an email”. To which we did and 48 hours later finally responded after follow ups and said cannot be done. Horrible service.

The room was small and not much storage or shelving facilities. The conversation from the adjoining room could be easily heard. Although the room was cleaned daily, the amenities like toilet paper and soap were not replaced - not easy when staying for multiple days. I find it quite expensive when all that is offered is the basic necessities. I found this place on the internet and made a reservation based on its location. At an average of 250 euros per night (breakfast is extra), it is expensive. Incidentally, before we even arrived, there a couple of attempts to charge us. I am not sure if it is the hotel itself or some third party. On the plus side, there is a bus stop right in front of the hotel.

Horrible experience, Sharaf i believe was his name, on my request said that he is too busy to do it right now and will look it up once he is free???? the most rude answer i have ever received in my all hotels` visits . Stuff should be trained better to catch up with a standards of customer service

Although, the Eiffel Tower was less than a ten min walk, the hotel is not worth the stay. I booked this place for the price value and the convenience. The room I was given was small enough for a solo traveler, but thats about it. The bed was the worst part of it all. Seems like the mattress was old due to the huge indent in the middle, not to mention it was hard as rock. My door that lead to the hallway was paper thin since I heard someone throwing up all morning when I woke up the next day. After my checkout, the girl at the front assured me my refund for my deposit would be put back into my account. I called the hotel three weeks later to tell them I had not received such a thing. I was told to call my bank and was hung up on. For a place as international as Paris, I would hope the service would be top notch and professional. In the end, I had to call my bank and they were able to give me back the deposit of more than $100 for a hotel that was more like a cheap motel.