Hotel berhampiran Jardin d'Erevan, Paris

First, let me start off with the positives. Great location. Very easy to travel to anywhere in the city to see the sites. Very professional and friendly staff. The front desk was very helpful and calling taxis and storing our baggage for the day. The staff at breakfast was very kind And friendly as well. Breakfast was great lots of choices and the food was delicious. The coffee was amazing. While the hotel says that they have done renovations And the lobby and breakfast area look great. The room needed quite a bit of attention. Granted, we only stayed for one night however cleanliness is important. Upon getting off the elevator and turning to enter our room, there was a gigantic disgusting burn mark in the rug. We stayed in room 41 upon entering the room there was black electrical tape holding the HVAC unit on the wall together. The dresser was missing several pieces of hardware/handles. The bedding was very comfortable and clean. The shower curtain was gross as it had mold all along the bottom. And some of the tiles grout was very dirty.

I almost never review hotels but this hotel was exceptional. This feels better than a 5-star hotel. Below is my justification but do not hesitate to book here if there is availability, amazing experience all around! Staff: The hotel is run in an efficient, yet customer-centric manner. The staff are knowledgeable, attentive and friendly and all your questions are either already anticipated or easily answered by the crew. It's obviously they want you to have a good experience and seem to be very happy people as well! Facilities/Rooms: Cleanliness was outstanding in the 2 rooms in which I stayed as well as common areas. The beds are comfortable, the rooms are homey, A/C is great (unusual for Paris). *yes these rooms are not large by American standards, but are plenty big. Great noise insulation from the outside too. Get the breakfast at least one day. Everything (fruit, bakery items, dairy, eggs/bacon) is super fresh and they have all sorts of options for various tastes/diets. Décor: Not my specialty :) but it's very pleasing to the eyes inside, feels like you're in a magazine Safety: No sketchy loitering in this location at all, I'd feel very comfortable recommending to family/friends Location: Cannot be better. Close to a fantastic shopping district with several grocery stores, bakeries, restaurants (of various tiers nearby), a market on the weekends, metro within easy walking distance, and close to great people watching terraces. Eiffel Tower is a 7-minute walk. Also a nice little park nearby. This hotel is a standout and was a highlight of my visit to Paris - it really made my visit to Paris so much more enjoyable!

Completely recommend this hotel!!! When I visit here there were having a construction but it doesn't really matter , because I can see the beautiful eiffel!!🥹 And I'm a solo traveler so I cannot go out at late night but I can feel the cool summer night wind and I can see shinning eiffel until 2am so it was really the precious experience... I'm still missing the view from the window🫶🏻🇫🇷

I had a double room. It was very clean and calm, with a large bathroom. The rooms' decoration is certainly dated and basic but it is functional. The person at the reception the day I left was extremely helpful. The hotel is very conveniently located: about 100m from Gare Saint Lazare (and the metro) and very close to shops and large department stores in a very lively neighbourhood. I would happily stay there again. Great value for money.

The hotel’s location is so good. Metro station 3 minutes walk and only 20 minute walk to the nearest hop on hop off bus stop. Staff friendly. Our room was spotlessly clean. It was small though. Would have been fine for two people but it was myself and my 2 adult children - wish we had booked a four person room and paid a little extra as with the extra bed in the double room there was zero floor space left for our belongings/suitcases. All in all a good stay. Le Camelia across the road had a lovely breakfast and we had a fab dinner and we’ll-priced cocktails at ZigZag Cafe 100m down the road.

The room is clean and ok, the bathroom as well. The breakfast is perfect and the stuff is very willing to help. The location is closely to the Metro station, so all in all everything fine and for sure a good recommendation to stay!

酒店設施非常新，大部分保養不錯。服務非常好，前台工作人員大部分比較友善，態度好。早餐品種一般，但比較精緻，每種醬料都是單獨的玻璃小瓶包裝。尊享房房間非常大，小套房格局，兩個電視機。如果選擇住在馬約門到凱旋門附近，這裡是性價比首選，房間和服務吊打3min遠的凱悦。

The front desk ladies were really lovely. They give us a little tour of the lobby and everyday would have free croissants or bread to take, as well as free coffee, water, soft drinks and champagne which was such a nice touch. Our room was a lot smaller and more cramped than we expected for a 4 star hotel. The cleaning service didn't empty our bathroom bin, give us new toilet paper or take the glasses we left at the front door for collection. The rooms were also quite loud from traffic and other guests. The breakfast was a bit disappointing in a small, quiet, dark room downstairs. The bacon and eggs were cold and often all gone when we got there, even with 2 hours left of breakfast service and took a while to be replenished. Overall the room and amenities was disappointing but the amazing customer service somewhat made up for it and made it a pleasant stay.

Kleines Touristenhotel mit rund 25 Zimmern. Das Hotel liegt in 2 Min. Fussweg zur U-Bahnstation Pernety, was sehr praktisch ist. Die Zimmer im Hotel sind jedoch sehr klein. In unserem Zimmer hatte es kaum eine Ablagefläche, geschweige denn einen richtigen Schrank. Rund um das Bett 30 - 80 cm, das wars… Die Dusche war ok; für die Duschkabine darf man aber keine Platzangst haben. Eine enge Treppe führt in die Obergeschosse; der Lift ist ebenfalls klein. Der grösste Mangel im Hotel ist aber der Frühstücksraum. Für eine solche Anzahl Hotelzimmer nur 22 Sitzplätze -＞ das genügt einfach nicht. Es kann nicht sein, dass man morgens um 8.30 Uhr zum Frühstück will und dann fast eine Stunde in der Hotel-Lobby warten muss. Das Frühstück selber ist relativ spartanisch. Das Hotelpersonal dürfte auch freundlicher und kompetenter sein, angefangen bei Receptionspersonal bis hin zur Bedienung im Frühstücksraum. Alles in allem kann man dort bei einem Städtetrip übernachten - bedingungslos empfehlenswert, na ja….

I checked into this hotel on March 17th. On March 18th I left the hotel at 11:50 noon. I was the only one in the quadruple room when I left. Other tenants have checked out. I am also confirming that my 20-inch suitcase is locked. And double locked in the 30-inch luggage. And the laptop is locked in the iron cabinet provided by the hotel, and the lock is double-checked. before leaving the room. PM 18:40 I return to the hotel. After charging in the lobby on the first floor, return to the second floor at 19:40 PM. When I opened the door with a magnetic card, I found that the 20-inch suitcase was taken out of the 30-inch suitcase. Both pieces of luggage had been vandalized open and things were missing. The lock on the iron cabinet was also damaged, and the laptop inside was not taken away. I immediately went downstairs to inform the hotel counter and asked her to come upstairs with me. Later, the hotel staff invited me to the police station. I hurried to the police station, and the police station asked me to call 17 when I went back to the hotel. They will follow the procedure. After returning to the hotel, I called at 22:50 PM to 17. At 23:09 PM, the police went to the hotel to understand the scene. One of the policemen who arrived that night told us that room 305 of this hotel had also been burglarized last week. At 11:00 AM on March 19, some policemen went to the hotel room to take photos and questioned me again. They asked me to come to the police station to report the incident. Until the morning of March 21st the manager Michael GIROD went to work, his attitude was not very good, and he did not apologize. Just tell the insurance company. Those who want to stay, please take care of your own property safety and be mentally prepared''The hotel manager will not be very active in dealing with it'' But on the night of the incident, the lady at the counter was really friendly and eager to help. 我3月17日入住這個飯店。 3月18日我中午11:50 離開飯店。 離開時四人房裡只有我一個人。其他房客已退房。 也在確認自己20吋行李箱鎖好。並且雙重鎖在30吋行李箱內。 而筆電鎖在飯店提供的鐵櫃裡，也雙重確認上了鎖頭。才離開房間。 下午PM 18:40 我回到飯店。先在一樓大廳充電完 PM 19:40分回到2樓。 用磁卡打開門時，發現20吋行李箱從30吋行李箱裡被拿出來。 兩件行李都已被破壞打開並遺失東西。 鐵櫃上的鎖頭也被破壞，裡面筆電也不被拿走。 我立即下樓告知飯店櫃台，並請她跟我上樓看。 後來飯店人員請我去警察局。我趕快到了警察局，警察局人員請我再回到飯店先致電17。他們會照程序。 回到飯店後，晚上 PM 22:50 我打了電話到17。晚上 PM 23:09 警察人員就到飯店了解現場。 當晚到場的其中一個警察跟我們說，上週這間飯店的305號房也發生房內竊盜案。 3月19日 AM 11:00 有警察到飯店房間拍照並再詢問後，他們請我過來警察局報案。 一直到等到3月21日上午經理Michael GIROD上班，他態度不是很好，也沒有道歉。只說會告知保險公司。 想要住的人請小心自身財產安全及有心理準備‘’飯店經理不會很積極的處理‘’ 但是事發當晚，櫃台小姐真的很友善且熱心幫忙。