Hotel berhampiran Quartier de Chaillot, Paris

The hotel's location is ideal for exploring Paris. It's a short walk to the Champs-Élysées, and the nearby metro station provides easy access to the rest of the city. After a day of sightseeing, the hotel's serene environment is a welcome respite.

Superbe Hôtel, propre, personnel souriant & gentil, nous avions des exigences et aucun problème avec le personnel

Thank you so much for being soooo accommodating and kind. I highly recommend. GREAT EXPERIENCE. Location is convenient, building is French typical, it is clean and staff is beyond professional. Go go go

Please be aware when booking this property! Coming from someone that is in the Hospitality industry! This hotel has so much potential but its killing it with its service and facilities. Starting from the location, the property its located in a quiet are and super easy access with 2 minutes walk from Arc de Triomphe and this might be the best part about the hotel! Don't bother booking the stay with breakfast there are plenty of restaurants offering brunch for cheaper and better quality, there were never eggs, sausages and so on everything was always empty and it took 20 minutes to replace everything. Even one day when we were having breakfast we had to leave because of an issue with the alarm it was impossible to stay in the restaurant (which is the reception) even in the room it was impossible to stay. Due to the location the hotel is very small for the amount of guests they are receiving so be aware that the check-in and check-out might have a huge line because its so small the are that people don't have space with all the bags. The rooms are very small and when we first arrived we had to request to change it, it was impossible to breath they were nice to change to the street side since we were facing on the previous room a white dirty wall. The new room was more spacious and you could see the top of the Eiffel Tower. The service is terrible! You have 2 people which the name I can't remember that work in the reception that are very helpful and nice but the rest its terrible! Housekeeping is super loud during the morning! The people serving during breakfast are constantly eating, drinking coffee and making loud sounds with cutlery while we are eating! The chef takes time to cook it's a mess! The property has so much potential that is sad to see that they don't use their potential. I must say it is disappointing to pay $620 for 3 nights and have to go through this...The pool is paid so you are not using it unless you pay.

酒店設施非常新，大部分保養不錯。服務非常好，前台工作人員大部分比較友善，態度好。早餐品種一般，但比較精緻，每種醬料都是單獨的玻璃小瓶包裝。尊享房房間非常大，小套房格局，兩個電視機。如果選擇住在馬約門到凱旋門附近，這裡是性價比首選，房間和服務吊打3min遠的凱悦。

The front desk ladies were really lovely. They give us a little tour of the lobby and everyday would have free croissants or bread to take, as well as free coffee, water, soft drinks and champagne which was such a nice touch. Our room was a lot smaller and more cramped than we expected for a 4 star hotel. The cleaning service didn't empty our bathroom bin, give us new toilet paper or take the glasses we left at the front door for collection. The rooms were also quite loud from traffic and other guests. The breakfast was a bit disappointing in a small, quiet, dark room downstairs. The bacon and eggs were cold and often all gone when we got there, even with 2 hours left of breakfast service and took a while to be replenished. Overall the room and amenities was disappointing but the amazing customer service somewhat made up for it and made it a pleasant stay.

ZERO STAR HOTEL!!! I travelled with my Husband for our ANNIVERSARY to celebrate and make it magical. I did pre called and emailed the Hotel in advance they ensure we have a nice room. The phone was not working in the room. We reported it to the Reception the Guy did not even bothered to come upstairs to check or do something about it at all the whole time during our stay. 5 days the cleaners never come into the room clean or tidy, myself emptied the bin in the bathroom. WIFI was not working at all. The Television turned into Ghost and every night 2:00AM turned ON with a loud noise automatically. We almost jumped out from bed as it was so scary. We reported it as well to the Reception but the Guy unfortunately did not attend and nothing happened either. The sad part of it, the attitude and mentality for the Receptionist was extremely poor. He did not even put an effort he cares or come and check or apologized or whatsoever. I paid huge amount of money for 5 days stay and also for the facilities. I did not stayed there for charity! I am so upset because the Costumer Service was rubbish and even a Student Accommodation would be look after the Guest especially for a Special event like ours was. To give this 1 star is still not deserved!!!

The room is clean and ok, the bathroom as well. The breakfast is perfect and the stuff is very willing to help. The location is closely to the Metro station, so all in all everything fine and for sure a good recommendation to stay!

I had a double room. It was very clean and calm, with a large bathroom. The rooms' decoration is certainly dated and basic but it is functional. The person at the reception the day I left was extremely helpful. The hotel is very conveniently located: about 100m from Gare Saint Lazare (and the metro) and very close to shops and large department stores in a very lively neighbourhood. I would happily stay there again. Great value for money.

From the moment we arrived at the hotel all of the staff were very friendly and helpful. The rooms are cozy, comfortable and spotlessly clean. The bathroom is a little small but functional with nice toiletries (Soap, Shower gel/Shampoo etc). Bed was firm but comfortable and there are extra pillows and a blanket supplied. Our room (104) had air conditioning and was at the front of the hotel but we never had any noise issues. Breakfast was lovely, a simple continental style but plentyful and fresh. The hotel is in a nice quiet suburb of Paris (Puteaux) but just 15 minutes walk from La Defense or Esplanade stations with easy access to the rest of the city. Nearby there are a few restaurants and shops, although we found some were closed at weekend/only opened on the Monday as we were leaving. (we think this is as its near the business district) We walked from Puteaux to Surenses to go to Longchamps races which was easy