Hotel Quebec dengan Tempat Letak Kereta

Love this hotel so much, room clean. Absolutely will come and stay to this hotel.

We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit. The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable. The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area. It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.

Room was clean and amenities were good. Had sufficient utensils and cookware for warming/preparing food. Bathroom supplies were above average and adequate. Staff were always courteous and helpful. Enjoyed out stay there. Only gripes are location is down the hill from the popular attractions, so had to climb up to go to those places. We didn't mind, but could be tedious for other, especially when there's snow; and our room was towards the back of the building with the gas station next door, which was busy and created a lot of noise. Other than these, the price was decent and close to bus stop.

I love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint. I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.

For approx 175$/night, I was not completely satisfied. It was quite dirty. The only reason I'm even giving 3 stars is because all of the staff i have encountered were super helpful & polite. The kettle was really, really dirty. And apparently, there's only 1 for the whole hotel to share, and the one they gave me was gross. I cannot believe they even gave it to me when it looked liked that. So instead of tea, which I had to go out to buy since they don't provide, I opted to use their nespresso machine. And despite running the nezpresso machine 5 times without the capsules, just to clean it out, I kept getting little black stuff coming out. The bathtub was unclean, the handheld shower head kept dripping & it was loose and kept drooping over. The screw to adjust the height was also missing, so we couldn't raise it either. Also, when we arrived, there was a curly hair (and not the type of hair that's on a person's head, if you get what i mean) on the toilet seat, we were grossed out that we didnt even want to take a pic of it & disinfected the seat right away.. Not very good sound-proofing either and there was dust on the hangers.... Location-wise, it was good for me & where we needed to go. Near a highway that i can exit to go anywhere & a costco nearby to fill up gas easily. The only thing saving this place is the staff. Unfortunately, i'm not sure if I will be staying here again, especially at that price.

캐나다 출장 갈때마다 묵는곳입니다 정말 깨끗하고 어딜가나 위치도 최고입니다 공항에서도 택시타면 금방이구요, 근처에 맛집과 카페들도 많아요! 사진처럼 안쪽이라 택시타기도 편합니다

A male staff member was helpful and very kind when I was lost trying to get to the hotel. I will be forever grateful to him as it was very frustrating! The room was freezing and house keeping never came so I had to ask the front desk for blankets since they gave us dirty ones to begin with. Bed sheets were clean, but blankets were not clean. We did not get blankets because “ they didn’t have extras “. Instead they gave us 3 sets of thin sheets, which did not help against the cold room. I told the staff the room was freezing and they said to turn the heat on. At that point the heat was on full blast for 5 - 6 hours and did not get any warmer. Overall it wasn’t a great experience and will probably not stay there again in the future.

On the plus side, this hostel is in a PRIME location. We walked all over Old Quebec and loved it! The AC worked GREAT. The beds were pretty comfy. We were not very happy about the fact that we had booked a room through Trip.com that had a private bath. When we arrived they said that the reservation did not specify that, but I showed them the actual reservation and it DID say we had a private bath. They said there was nothing they could do about it and when I said that since I had PAID for a private bath I should at least get a discount, but they were unwilling to do this either. My travel partner said she heard some other people checking in another day and they had a similar problem with the shared bath, so we are wondering if it's a bait and switch thing with the hotel. We also told them the first morning that the light over the sink in our room was burned out or broken and she said they would have someone check it out when they came in. Nobody ever came. The shared bathroom was okay but could definitely be improved by adding a paper towel holder (there was a roll of paper towels sitting on the shelf for a few days, but eventually it all got used and it was not replaced before we left.

The location is gd. Has restaurant, supermarket, starbucks and pharmacy nearby. Hotel has swimming pool and spa facilities, although the size is not big, my kid enjoyed it very much.

Campus residence turned hostel for the summer. Room is small but clean and mostly comfortable although there is no air con. There is only one sink in the shared bathroom on each wing of each floor but there are individual sinks in each room. Location is close to public transport (bus) but there is a small walking distance from the bus stop. 10 minutes walk away from Metro (Canadian chain grocery store) and shopping mall with customer service that speaks English (most people in the area speak limited English). Overall an enjoyable stay comparable to the price.