Hotel Donostialdea dengan Tempat Letak Kereta

Great hotel. The staff are very kind and friendly. I thank them all for the reception, the restaurant and the guards. I'll be back to him soon

**”BAD: Beware of the 'Upgrade'”** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'”**

I stayed in a ”city view” room during my solo trip through the Basque region and it was such a comfortable room I forgot about not having sea view. Though I do recommend to go to the cafe to have the beachside experience if you get the city view room because it overlooks a construction site on the back street. The hotel was an easy 15min walk with my heavy suitcase from the intercity bus center, just beside the beach. The room was squeaky clean with a large bathtub, and the bed so comfortable I could not get up to go see the sunset! Also helpful kind staff and great location for getting around the city on foot or by bus. I went to the Chillida Leku museum it was 30min by bus no25. Highly recommend!

I contacted Luis via his website to let him know we'd be late checking in and right away, he responded. Within minutes, we were messaging each other on WhatsApp. Luis sent me loads of useful information and helped us get settled. The Pension Joakina is lovely and the whole place is immaculate. I could hear the staff cleaning every morning. The location was brilliant and we were able to walk to all of the places we planned to see. We will definitely go back. David (habitación verde)

イメージしていた通りの素敵な建物でした。入り口すぐの階段にはスーツケースを乗せるリフトが設置されていて、フロントの方が運んで下さいました。駅からもすぐ近く、バルエリアにも川を渡ればすぐの、とても利便性の良い場所でした。誕生日に滞在したので、サプライズでプレゼントを届けてくれていて嬉しかったです。狭い方の部屋を選択したので予想はしていましたが、スーツケースを広げるには無理やりギリギリの床スペースでした。

I stayed at Hotel Zinema7 for 4 nights. The hotel has a modern design, comfortable rooms, and a pleasant atmosphere overall. However, there were a few disappointing aspects to the stay. The location is not very central, which means you need to rely on buses or taxis more often than expected to reach the Old Town and main tourist areas. The biggest frustration was that the telephone in the room was not working throughout the stay, despite reporting the issue. Unfortunately, it was never fixed, which made communication with reception inconvenient. Another disappointing point was the complimentary water policy. Water was provided only on the first day, even during a 4-day stay, which felt unnecessarily stingy for a hotel of this category. Overall, the hotel has good design and comfortable facilities, but the service experience and attention to guest convenience could definitely be improved.

Genial. Nuevo y limpio. Habitación espaciosa y funcional. Tiene secador y jabones. Tiene café y té disponible tanto en la habitación como en el hall. Buena comunicación y fácil acceso. Al lado de la playa de Ondarreta.

The pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean. The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season. The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages. Local food is excellent. I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.

Nice hotel close to the city center. Friendly staff. Parking is an issue, if you don’t get to book your space then you have to park outside in a public parking and both are expensive. The rooms are modern and the swimming pool at the rooftop is useful. Also the spa.

The hotel is located about 15-20 min walk to the center of San Sebastian. Staff are kind and extremely helpful. Cleanliness was good. Restaurant was surprisingly very good in the lobby. stayed there for 5nights and 6 days was well worth it. The price was quite expensive for what i paid but it was during the film festival so was well worth it. would certainly stay here on my way back to San Sebastian Wonderful knowledgeable staff who are genuinely helpful