Hotel Semarang dengan Tempat Letak Kereta

1 out of 2 that is truly 5 stars hotel available in Semarang city. All facilities meet up our expectation. Although price can be 3 times compare to other 4 star hotel. But we can different relax & convenient experience here. Tentrem mall just next door is a plus.

I had a really bad experience staying at this hotel. It was terrifying. I was in my room having shower at 8am, and I realized someone is inside my room. I quickly scream and get my clothes when the person got out saying sorry. I open my door and call out the cleaner staff, telling why he entered my room. He said he has knocked for three times and enter my room.  GOSH! I was in the shower and it was 8.17 AM in the morning! 
It’s too for the cleaning, someone might be still sleeping. If you knock for 3x and no one answer, you can always go back later, not entering the room. GOSH IT WAS STILL EARLY IN THE MORNING. It was a nightmare, I went to the receptionist, telling the lady there aboput my experience, and what made it worse was that she just replied my complaint with smiles & laughter, not showing any empathy. For god shake, she’s a woman too. What if it happened to her, being naked in a hotel room and a stranget get inside.  The hotel is new, and clean, but they don't have elevator. Good luck with the stairs and bad attitude staff. 

Value for money. The front desk staff are efficient and responsive. They responded immediately when we requested for a room change because the room allocated to us initially was just next to the lift. We were given another room at the far most end which was quiet enough for a good night's sleep. The beds are slightly smaller than the other hotel beds which we have been to. And just like some other hotels in Java, we need to request for a hairdryer from the front desk. The breakfast food choices were excellent and we enjoyed the different local Javanese food for two mornings. The hotel's spa-massage service was also good and you'll need to book early for the session. Thank you.

As mentioned on my previous review the hotel tomorrow and provides a really good however aging amenities and hotel experience. The stay was good the food was amazing however I do have to say that in the four star hotel class in central samarang there are a lot of other choices so feel free to take a look at those first but do not leave novotel entirely out of your list.

Highly recommended hotel for a family trip. I booked the family suite which can provide up to 3 adults. Breakfast were good, the menu's changed everyday. Will stay there again when i visit Semarang next time.

A Truly Pleasant Stay! I recently had the pleasure of staying at a hotel that truly exceeded my expectations, making for one of the most enjoyable and stress-free travel experiences I've had in a long time. From the moment I stepped into the lobby, the cleanliness was immediately apparent. The common areas were spotless, well-maintained, and had a fresh, inviting aroma. This attention to detail extended to my room, which was impeccably clean. The sheets were crisp, the bathroom sparkled, and there wasn't a speck of dust anywhere. It's always a relief to know you're staying in a place that prioritizes hygiene, and this hotel clearly does. Beyond just cleanliness, the overall quality of the hotel was excellent. The decor was modern and tasteful, the furnishings were comfortable, and the amenities provided were thoughtful and well-chosen. Everything from the comfortable bed to the high-speed Wi-Fi worked flawlessly, contributing to a truly comfortable stay. What truly set this hotel apart was how easy everything was. Check-in was a breeze, navigating the hotel was intuitive, and all the services I needed were readily accessible. There were no confusing signs, no hidden fees, and no unnecessary complications. It felt like the hotel was designed with guest convenience in mind, allowing me to relax and enjoy my trip without any added stress. Last but certainly not least, the receptionist deserves special mention. Upon arrival, I was greeted with a warm smile and genuine enthusiasm. The check-in process was quick and efficient, and the receptionist was incredibly helpful in answering my questions about local attractions and dining options. Their friendly demeanor and willingness to go the extra mile made a fantastic first impression and continued throughout my stay whenever I interacted with the front desk. It's rare to encounter such genuinely helpful and pleasant staff, and it truly enhanced my experience. In conclusion, this hotel is a gem. If you're looking for a place that offers exceptional cleanliness, high quality, a seamless experience, and fantastic service from the moment you arrive, I wholeheartedly recommend it. I will definitely be returning on my next visit to the area!

Kami menginap 4 hari di hotel ini (28 Dis 2023-1 Jan 2024). 1. Pada hari ke-2 sebelum saya pergi, saya meminta penyambut tetamu untuk memberitahu Housekeeping untuk membersihkan bilik kami, dan saya juga mengadu bahawa bilik air di bilik kami yang lain (saya menempah 2 bilik) sentiasa dibanjiri air. Apabila kami pulang ke hotel pada pukul 10 malam. Nampaknya bilik air kami belum dibersihkan, nampaknya baru tukar tuala. Saya melihat tuala itu koyak dan pudar, dan bilik mandi masih dibanjiri air ketika saya mandi. Selepas saya mengadu lagi kepada penyambut tetamu, juruteknik datang membaikinya, dan pada 23.15, pembantu rumah pun datang untuk membersihkan bilik air. 2. Pada pagi hari ke-4, kami juga mengadu kepada penyambut tetamu, bahawa penghawa dingin di bilik kami 129 tidak sejuk, tetapi tiada juruteknik yang datang. Sampai pukul 3 pagi kami tak tahan sebab bilik kami panas sangat, dan kami minta tukar bilik. Tetapi penyambut tetamu begitu banyak alasan, dan tidak sampai 4 pagi barulah kami diberi bilik lain. Ini sangat teruk kerana kami tidak dapat tidur sepanjang malam dari 31 Dis 2023 hingga 1 Januari 2024 pada jam 4 pagi. Disebabkan masalah itu, saya meminta pihak hotel untuk mengembalikan bayaran hari ke-4 kami kerana kami tidak dapat tidur lena, kerana perkhidmatan yang tidak memuaskan.

The staff are very nice and friendly. Unfortunately, very few of them speak English well enough to communicate effectively. For example, at breakfast I explained that I needed a milk substitute because I am allergic to milk. It took around 20 minutes and several attempts before I was able to speak with someone who understood my request. Unfortunately, in the end, they were unable to accommodate it because they did not have any suitable alternatives available. Given that this is an important dietary requirement, I would expect the hotel to have at least one non-dairy option available. I also ordered food to be delivered to my room. If the hotel offers room service, there should be a working credit card machine available in the room, or another convenient way to pay directly from the room. Instead, I was asked to go downstairs to reception to pay the bill. This defeats much of the purpose and convenience of having room service in the first place. Overall, while the staff are very kind and welcoming, the hotel could significantly improve its English communication, dietary options, and room-service payment process. Amenities are good: right pool length to do laps and fully equipped gym!

Strategic location and affordable price for transit hotel

Great hotel actually, nice pool and breakfast, but the building and interior is a little bit old that I’m not really into it. Many cracks at the wall and floor that not looks good. Its located in a local residences, not too close to the center of the city.