Hotel Pulau Kauai dengan Tempat Letak Kereta

The hotel itself, rooms and location are absolutely top notch! And the top restaurant and bar food was super nice and tasty! Views are stunning. However, our checkin experince was the worst I have ever seen in any hotel ever. I booked a room at 9am for the same day and up until 8:30 PM we could not check in. Nothing was offered to us by the receptionist, not even a free drink or water at the bar or so while we waited with our luggage and watched people eat in the booked out restaurants. This checkin experience was not worthy of a hotel in that price range and class and initially spoiled the 5 night stay we had.

A very nice place to stay once you swallow the price. The resort was very clean. People friendly and they are very flexible. Check out was at 10am but they accommodate holding luggage and provide a hospitality room for 30 minutes to clean up after that. They allowed us to use the resort facilities all day after check out. That was very special.

I expected air conditioning for the rooms but they have none. That is the only drawback. Otherwise everything is perfect.

I stayed in the best room in this hotel. Everything else was fantastic but the bed was very dirty. I think they didn't bother to change their sheets before we arrive. And I don't know how old the sheets were but there was a lot of dirt, particles, hair, and even a dead bug in it. I was terrified to sleep on those. And I was too timid to ask the front desk to change them because a) I'm shy and b) I only found out about this in late night before I went to bed. I wouldn't go back to this hotel. But the view was really nice.

We only needed a room for the night however I was pleasantly surprised. The location was gorgeous, we had an ocean view on the first floor and there was a bonus sunrise yoga on the lawn which was perfect. I would definitely stay at an ISO again. Mahalo

Was very upset with serivce. Wifi was out on tv most of the night. Rented a movie and wanted my money back. Not worth the price honestly

Location is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.

Spacious, airy room located on the 1st level with easy access to the pool and beach. Location is good with eateries and supermarket within walking distance. There's a good size gym which is useful for us to shed some pounds after tons of food tasting. The pool is crowded and vibrant with pits of camp fires around the seating areas in the evening. Its a pleasant stay generally.

The hotel started 1916. Location near to Lihue airport is a plus. Condition is run down in the exterior but makes up for it with newly fixed up rooms. Clean.