Hotel Napa dengan Tempat Letak Kereta

Everything was just perfect! Great location in a lively neighbourhood. Sparkling clean and tidy room with good facilities and WiFi. Lovely and welcoming staff. Good value for money as in-room dining brekkie was included. Highly recommended!

旅館離酒莊不遠 房間很新也很乾凈，面積比較大，前台接待人員很熱情 為我們介紹了很多有關納帕地區的情況。 總之 非常推薦這家👍

Embassy Suites adalah hebat dan kawasan BAGUS yang cantik dijaga dengan sangat baik

Very clean. Breakfast is excellent. It’s quiet. Free cookies, free fruit , free water in the lobby.

A standard 3 stars hotel with a premium price tag. The only great thing is providing free EV charging.

All the pictures showed a fireplace in the room, our didn’t have that, also didn’t care for the never cleaning room, understand with Covid, but we’re there 5 days and never got room cleaned. Had to ask for towels twice and go get them from front desk. There was no pool nor hot tub but claim hot is in room, very hard to fit two people in there.

The staff (Asian Lady) at reception was very friendly and welcoming. We requested for a quiet and larger room and she very quickly accommodated our request. Location is convenient, room is clean and comes with warm breakfast. Carpark is abundant as it’s next to a gym, cinema, eateries etc.

Overall hotel quality is great, bed is comfortable. I have a double queen size bed room. Room is spacious. However, light sleepers shall avoid room facing the pool because people can have access to the pool even after 12am, they chat and laugh can be quite disturbing at that hours. Last but not least, the staff who helped me checked out was super unfriendly and give attitude over a 10 dollar parking confusion we had while I was checking out. The attitude and service is quite bad and making the whole staying experiences a negative especially only for a minor confusion they had caused their own internal communication. It’s really not nice 👎🏻

Person whi checked us in was an *****. Took us a while to find our room since front desk made number 1 look like a 6. Excellent room. Front desk is lacking customer service. Called them twice this morning because we could not turn shower on. Took engineering 30 minutes to arrive.

The staff was friendly and helpful when it came to offering suggestions on where to visit for wine tasting and restaurants. Would definitely stay here again. The walls are a little thin but thankfully nobody was loud. It was very clean and looked like it has recently been updated. The location was Everything!!! No car needed to get anywhere. The purpose of a hotel is to give you shelter when you’re not out and about. Who goes on vacation to stays in their hotel majority of their time anyways!!! Overall was pleased and find that the hotel is very underrated for the price and location.