Hotel Sangamon County dengan Tempat Letak Kereta

Excellent

Good location with a nice, private road in the middle for big trucks to park in. A little confusing finding the main entry in the freezing cold, but overall a great place to stay. Beds could be a little more comfortable.

Spent just one night on my visit to the State Capitol. Friendly staff at check in and room was clean. Loved having lots of pillows on the bed. Shower water pressure was just okay, but shampoo and conditioner were nice. Convenient automated online check out option. Convenient parking structure for additional charge. Did not try any food there.

Hotel is quite old and old fashioned interior, but rooms are clean and staff is attentive and friendly

Hôtel excentré mais pratique. Propre. Service correct.

This hotel seemed a good value but we had a major issue. After several tries, even the staff could not get the key card to work. Another room was provided but unfortunately, we could not access medication, feminine hygiene products, toiletries, food/water. I deducted points from the service score as we were left without updates as to when maintenance would assist us. Trip customer service reported that nobody would answer the phone when they tried to assist us. It was not until I inquired that were were informed were would be locked out until the next morning. As a result, I had to go out and purchase necessities. Despite the cost and inconvenience all Trip.com offered was $5 in coins, which is unacceptable. The hotel said they would refund to our card but since we booked Trip the couldn't do anything. That said, the staff was courteous and professional, one staff member even loaned us a phone charge cable which was appreciated. The room itself was clean, the bed was very comfortable, and this was the best part of the stay. Breakfast: I don't recommend the breakfast. The offerings were very similar to other hotels but preparation seems to be the weak link. For example, the sausage appeared to have just thawed and was colder than room temp. The eggs were watery with brown chunks in them, perhaps from scorching the bottom. TLDR: Our needs were minimal and without our difficulties with the key cards and breakfast this would have been a good value. It's concerning that a hotel doesn't have a way to access a room in an emergency scenario.

Great location, place was clean and convenient. we enjoyed our stay and it was easy process to check in since we arrived late... great place to stay