Hotel Washoe County dengan Tempat Letak Kereta

Would have given 5 star rating but disappointed that five of the six fitness center’s treadmills were broken and internet did not work in the room. The hotel was clean, rooms were large and comfortable, fitness center was very good (except treadmill issue).  Would stay again, though.  I believe that the hotel will fix these issues soon.

I thought it was pleasant, clean and the bed was very  comfortable. I didn’t like that the soap was affixed to the wall and not easily removable. It makes it hard to ttake a bath. The location right next to the airport was convenient and there was a mini mart within walking distance. However, no real places to eat or coffee shops within walking distance. They do have e an airport shuttle. The breakfast looked good overall. However my egg white veggie omelette was just okay. It could use a chef’s input to make it more appealing. It had green peppers cheese and onions. I liked that they had some fresh fruit and healthy as well as more decadent options however.

Location is fine. Close by the casinos/Reno event conference, but no homeless. Check in staff was friendly. Room/bedding are consistent with my expectation on a Courtyard. I didn't use the swimming pool but noticed it is pretty small. Parking is $12 a day and in a structure across the street. Overall, it met my expectations and is good.

This was my second time staying at this hotel! I love it so much and highly recommend it! Unfortunately we didn’t realize that this hotel accepted animals and my 16month old is highly allergic to pet dander . We did talk to someone about this being accommodated in the future. Also I wish there was better food options that weren’t frozen and possibly more accommodating/accessible for allergies . My daughter has a wheat allergy, soy, dairy, egg, to name a few and we practically had to bring our own food for her

I usually love staying at this hotel but on this trip I had lots of trouble. Special events took up all parking spaces and I had to park off property after cruising for 30 minutes with no space available. The pool area was having a rock music beach party until 11 pm on the night I was departing and needed to wake at 5:30 am for my flight. No staff warned me of this late night party that created serious noise in the tower I was in that faced the pool. Hotel front desk offered ear plugs but no apology or offer to change rooms. To add insult to injury I asked for a wake up call that never happened. Luckily I had my phone to wake me although I got very little sleep.

Room was nice but really small for $227.00 for one night. Upon arriving and getting a first floor room found that the outside window to the parking lot was open and could have easily allowed someone to come in. Maintenance fixed it but it was a little disconcerting. Everything else was fine and the morning buffet was very good. There was an additional charge on my credit card for $22.00 that wasn't explained and that was irritating. I would stay there again however as the inconveniences mentioned weren't disqualifying. Customer service at the counter and from housekeeping were very good.

The air conditioning was broken and while I understand this could not be helped the resolution was 2 drink vouchers. No information was provided when I walked past the front desk, I had to call down to the desk because the room was so warm and no update was shared with guests that it would not be fixed that day so guests could plan accordingly. I love Hiltons and will always stay at a Hilton when I can, but I will not stay at this location in the future. Communication was poor and after a long business trip and a VERY hot day I just needed to sleep which I could not do because it was so warm.

The third-floor room was spacious and well-appointed (plates, cups, silverware, etc.) on our first night, but the same style first-floor room on our second visit was meant for handicapped persons and did not include the same appointments. Both rooms were quiet. The breakfast was good, but the eggs were from powder.

The place was clean and the room was clean also. Unlike some of the reviews I read there were no signs of any kind of smoke on the 8th floor. I did not see anyone begging until I was leaving. Overall My stay served its purpose without any issues.

Very good service. I will come back for sure.