Hotel berhampiran Christopher & Banks Outlet, Pasco County

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Holiday Inn Expresses are our default hotel choice and this one, being in Florida and a relatively well-travelled area, met all our expectations save for ONE glaring issue. We got in around 8 after driving all day and decided to take the front desk’s suggestion and exercise the 20% discount at the TGI Fridays within walking distance. Since we hadn’t been to one in 15 years we decided ‘what the heck?’ After returning from dinner feeling no pain, as they say, we went to bed without really scrutinizing they room. In the morning, once we were a little more lucid, I noticed the toilet I was sitting on had some MAJOR issues. As someone that’s renovated a couple houses I’m pretty comfortable in my theory that this toilet was probably rescued from a bathroom AFTER it it had been demolished. The seat was stained, marred and scored and the porcelain rim had chips in it. All this was noticed after we had been using it the night before and that morning. A toilet seat in this condition can not be properly cleaned and I felt pretty disgusted that we had used it after taking showers and going to bed - pretty much felt like I needed another shower after seeing it. How does something like this happen? How could such a key component of a hotel stay be in such unacceptable condition? Otherwise the facility was well-kept and comfortable. The only other quibble I could muster is the air conditioner being a little loud, but it’s Florida and they get worked hard. We’ll still keep going to HIE locations but this was probably the biggest fail we’ve ever experienced at one.

Internet boleh menjadi lebih baik, jika tidak, penginapan yang hebat

Kakitangan sangat mengagumkan wanita yang menghidangkan sarapan pagi adalah yang terbaik dan popcorn dan biskut pada waktu malam adalah hidangan yang hebat hanya perlu lebih

Great customer service Michelle is great at the bar and Chef Chris food is amazing!!!! I had the ribeye steak mashed potatoes and veggies cooked to perfection. The hotel is very clean house keeping does an amazing job. I hear for at least 2 weeks at a time so I would also love to see a little more variety on the menu so I can eat in and not go out.

Myself and three of my friends, take a golf trip every year and have stayed here for the past ten years or so. Please note that everyone that works there is wonderful and very accommodating. The daily breakfast was very good. However, since the proprty has been purchased and new management has taken over, things have gone downhill. Upon arrival neither rooms could be opened. After a time and new room cards, we were able to get into our room. The other room could not be unlocked. Finally a maintenance worker was able to open the door with his master fob, but couldnot get the key cards to work. since no other rooms were available, they were given a master fob. I assume it was set to only work on that room, but it would not work on the outside doors. The next day when we returned and went to our rooms. The room with the lock trouble was wide open and lock was in pieces on the table. They had been working on it and had left it that way while they were somewhere else. Do not know how long it was open for. When we checked out, one room was supposed to be on my credit card, the other room was supposed to be on one of their cards. They left everything on my card. They had the information and card number for the other from check-in. Perhaps the staff is not all properly trained. The assistant manager assured us she could fix it. Each room should have been approximately $2200. By the time she was done, the other room had $4400 charged and mine had been charged nearly $11,000. At that time she said she could not change it because of the large amount involved. When we got home, we had to spend time calling the general manager and spend a couple of weeks calling my credit card company (just in case) and checking in online to make sure the excess charges were removed. It was finally straightened out, but it should never have happened. As a side note there used to be activities four nights per week for the guests, i.e., pizza night, grill night, movie night and so on. Not anymore. Overall disappointing.

Suka Kakitangannya hebat Semua bersih Dan romantik

Check in and out was easy. All employees were friendly and helpful. Any requests were handled right away (extra towels, refill for conditioner, etc...). The room was clean and comfortable. Was nice that living area had separate temperature control from the bedroom. There was 6 of us, the ones that liked it cold, slept in bedroom, the ones that wanted warmer slept on sofa bed. The kitchenette was nice, and a decent sized refrigerator and freezer was a plus. The pool area was clean and well kept. One pool was heated, the other not. Hotel was busier on the weekend than weekdays. Pools still had plenty of room for all. There were grills for use, if you desired. Breakfast was good, the usual buffet for suburban locations. Do need a car, or could Uber, but nothing is a long drive away. The only disappointment was on weekdays, they didn't have coffee out round the clock. We checked out at 2:30 am to catch a 6 am flight and return car rental in Tampa. Coffee especially that night would have gone along way. You never know when people will check in or out, be up super early or be up late. Coffee should be available for those people. Small complaint for an enjoyable stay. Will definitely stay here again . I visit family there a few times a year, and this will be my go to place.