Hotel berhampiran MASJID DAARUL FIKRI, Pasir Gadung

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

We stay at this hotel for Indonesia trip before. The hotel is good, location is strategic with our meeting area, the facilities all OK. Will stay here again.

Sarapan di hotel sangat mewah, persekitaran yang bersih dan kemudahan dalaman adalah sederhana

The first time i ever felt so cozy of a stay and the hotel makes me not wanting to go back to my homeland.Love the bathroom with cozy on light.Small apartment but literally felt like home.You can order room service up to your room.Below the hotel we found a delicious cafe that's sells indonesia food.Roemah Koffie.Connected mall but not many shops open yet.Not crowded with people.5 minutes drive to ICE.There's many good things to share.Oh yes! There's gym, swimming pool and sauna area.I use all the facililties.Only thing i hope there's a spa.But it's fine.Didnt take photo but took video of the hotel

This hotel located in a strategic location. In the complex there are ATMs and a clinic. The room was spacious and clean. The parking area was also spacious and there was a security guard will help to find an available parking lot. All staffs were very friendly and helpful. They had two restaurants. Terrace restaurant and another one is chinese restaurant. The food were tasty and the price was reasonable. Staffs there were so helpful like Indri and Melly. Check in and check out were also fast. Rere, Devina and Dolly were very helpful. I might come and stay again there if I am in the area.

Lokasi yang baik, sangat dekat dengan lapangan terbang hanya 20 minit, saya suka Penerimaan tetamu semuanya cantik dan mesra

My stay in this property was for one day only.The staff / employees are of good nature & helpful. Front desk receptionists Ms Anes and Ms Fiby were helpful at the time of check in. Room is spacious. Over all my stay was good.The internet connection is very poor in the 9th floor. I wish the management / staff /employees of this property a prosperous and healthy life.

I really loved staying here. The room is a bit outdated but it has bathtub in every room so it‘s still a win-win for me. The pool is big! The ambience is great lots of trees and so cozy for me and my family. It has water slide which not every hotel or resort has. Breakfast, well…standard for me, but the pancakes and waffles are great!

I went to the concert at ICE, it's 20 min driving to ICE. But the location near other Mall and food place. The room size is okay and comfy, but I have to put less for cleanliness, not sure if it's a fresh towels, a bit dirty, there was a lipstick or make up mark on the mirror.