Amari Pattaya

Ulasan Amari Pattaya

Amari Pattaya

240 Beach Rd, Na Kluea 20150, Bang Lamung, Chonburi, ThailandLihat Butiran Hotel
Amari Pattaya
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Ulasan Tetamu

9.1/10
Great
1067 ulasan
Ulasan yang disahkan
Location9.4
Amenities9.0
Service9.0
Cleanliness9.0
Tapis mengikut:
Susun mengikut:
All reviews(1067)
Positive reviews(1033)
Reviews with photos/video(455)
Clean pool(287)
Great swimming pool(287)
Has facilities for children(190)
Perfect for kids(183)
Family activities available(101)
Nice sea view(63)
Close to beach(61)
Negative reviews(34)
Smokeyjoe
Deluxe Twin Room
Daftar masuk pada Mei 2026
Family
33 ulasan
10/10
Outstanding
Disiarkan pada 20 Jun 2026
Amari Pattaya, located right by Pattaya Beach Road, is arguably one of the most impressive family-friendly resort hotels I've experienced in recent years. From the moment I stepped into the hotel until check-out, everything from the facilities and service quality to the overall atmosphere showcased the expected standards and refinement of a five-star establishment. Upon arrival, the first thing that caught my eye was the spacious welcome driveway surrounded by lush green landscaping. Passing through the double automatic doors, the lobby, with its two-story-plus ceiling height, immediately conveyed the hotel's grandeur. The air was filled with a subtle floral and fruity scent, complemented by a refreshing welcome drink that instantly melted away the fatigue of a long journey. From the check-in process onwards, you could feel the hotel's intention to create a sense of occasion and a privileged experience for guests. Our deluxe twin suite was equally satisfying. The room was incredibly spacious, with an overall layout that balanced comfort and practicality. In addition to a private balcony overlooking the sea, the room was well-equipped with comprehensive living amenities. The separate wet and dry bathroom design, independent bathtub and shower area, large-capacity wardrobe, generous luggage storage space, and ample charging outlets and reading lights all made an extended stay much more convenient. Even the quality of the room slippers was impressive; their material and comfort clearly surpassed the disposable ones often found in similar-class hotels. These small details show that the hotel put significant effort into its room planning. If you were to ask me what Amari Pattaya's most attractive feature is, I would undoubtedly say: "the pool area." After check-in, if the room isn't ready yet, guests can head to the pool area to use the facilities. This pool and waterslide complex is practically a paradise for families with children. The entire space isn't just a simple large pool like traditional hotels; instead, it creates a rich flow of movement through varying levels, pathways, and water slides. For children, it's more like a water adventure park. Descend a staircase, go through a slide, turn a corner, and you'll discover another play area, with each section full of exploration fun. Even adults can easily find their own relaxing corner within it. Even more commendable is the overall maintenance quality. The cleanliness of the pools, changing rooms, and public restrooms was excellent. There was absolutely no lingering urine smell common in large public pools, nor any pungent, excessive chlorine odor. The floors were kept clean and dry, making the overall experience very comfortable. Several towel stations were also set up in the outdoor area, continuously providing freshly dried, subtly scented bath towels. Children could immediately wrap themselves in warm towels after getting out of the pool, a thoughtful and attentive service that truly made an impression. Beyond the pool, the Kids' Club is another facility well worth recommending. Although not particularly large in scale, it's rich in content. From coloring pages, simple craft materials, dress-up toys, and children's picture books to the kids' favorite PlayStation consoles, everything is available. More importantly, the overall environment is exceptionally well-maintained. Whether it's the floor, tables, or the toys themselves, everything is kept clean, tidy, and spotless. Another lasting impression was made by the two Kids' Club staff members. They showed immense patience and care towards every child entering the playroom, whether it was proactively offering toys, interacting with the children, or assisting with tidying up the environment. You could tell they genuinely enjoyed being with children, rather than just performing a job. I believe most parents would give such service a very high rating. Regarding its location, Amari Pattaya is almost impeccable. The hotel is situated along Pattaya's busiest Beach Road, just a 5 to 10-minute walk to the beach. The surrounding area boasts numerous convenience stores, unique restaurants, and tourist attractions, with the highly popular Terminal 21 Pattaya also within walking distance. Along Beach Road, you can easily hail a 'songthaew' (local shared taxi) at any time, making it convenient to travel to Central Pattaya, South Pattaya, or other attractions. For independent travelers, there are virtually no significant drawbacks concerning transportation and daily amenities. Breakfast is served at the hotel's Ayara restaurant. The restaurant offers continuous service from 6 AM to 10 AM daily, so even if you want to sleep in, you don't have to worry about missing breakfast. In addition to the typical Western breakfast options found in five-star hotels, the menu also includes hot dishes like freshly cooked Thai noodles and made-to-order omelets, all of stable quality. The most interesting feature is a specially designed children's buffet area, decorated with cute animal shapes carved from watermelon, which not only attracts children's attention but also demonstrates the hotel's dedication to the family traveler market. Overall, Amari Pattaya's greatest strength isn't just its luxury, but how thoroughly it delivers on the concept of a 'family vacation.' From the room design, pool planning, and Kids' Club to the breakfast and the meticulous details in public spaces, you can feel that the hotel genuinely considers the needs of families with children. If you're traveling to Pattaya with children and want to balance convenient transportation, excellent facilities, and comfortable accommodation quality, I believe Amari Pattaya is definitely one of the top five-star resort hotels in Pattaya city worth considering.
Teks AsalDiterjemah oleh Google
6/18
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for taking the time to share such a wonderful review of your stay at Amari Pattaya. We are delighted to hear that you and your family enjoyed our spacious accommodations, family friendly facilities, breakfast offerings, and convenient location near the beach and local attractions.We are especially pleased to know that our pool area and Kids’ Club left a lasting impression, and that the service provided by our team contributed to a memorable and enjoyable holiday experience. Your recognition of our attention to detail, cleanliness, and hospitality is truly appreciated and will be shared with our team.We truly value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Amari Pattaya
Guest User
Deluxe King Room
Daftar masuk pada Jun 2026
Family
8 ulasan
9.5/10
Amazing
Disiarkan pada 12 Jul 2026
I liked the hotel for the fresh air in the lobby and the good breakfast. There are activities for kids. What I didn't like: The faucet in the bathroom was very bad. The shower was either scalding hot or ice cold. The balcony door didn't close properly, so there were constant noises when the wind blew. Earplugs didn't help. Despite this, the bed, pillows, and sofa were very comfortable. Not enough water in the room for a 5-star hotel. The view from the window was amazing and could be admired endlessly. However, there was trash at the bottom of the pool. Will we return? Yes, we will. The gym is excellent!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to share your detailed feedback following your recent stay at Amari Pattaya.We are delighted to know that you enjoyed your stay with us. It is especially rewarding to hear that you would choose to stay with us again.At the same time, we sincerely apologize for the inconveniences you experienced with the bathroom faucet, the inconsistent shower temperature, the balcony door not closing properly, the amount of complimentary drinking water provided, and the cleanliness of the pool. Please rest assured that your comments have been shared with the relevant departments for immediate inspection and improvement, as providing a comfortable and well-maintained environment for our guests is our highest priority.Thank you once again for your valuable feedback. We truly appreciate your support and look forward to welcoming you back for an even more enjoyable stay in the future.Warm regards,Amari Pattaya
Guest User
Deluxe Twin Room
Daftar masuk pada Jun 2026
Family
5 ulasan
10/10
Outstanding
Disiarkan pada 10 Jul 2026
The room is spacious, perfect for families. Great location with nice views and close to lively areas and massage parlors. It's bustling but peaceful inside, and the service is excellent. I'll definitely be back, and email communication was smooth.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for your outstanding review and perfect ratings!We are delighted to know that you enjoyed our spacious family-friendly room, convenient location, beautiful views, and the peaceful atmosphere within the hotel. It's also wonderful to hear that our team's service and smooth email communication helped make your stay even more enjoyable.Your kind words truly mean a lot to us, and we're especially happy to know that you'll be returning. We look forward to welcoming you and your family back to Amari Pattaya for another memorable stay.Warm regards,Amari Pattaya
Guest User
Deluxe King Room
Daftar masuk pada Mei 2026
Family
10 ulasan
8.5/10
Very good
Disiarkan pada 3 Jul 2026
Last time I stayed at the Grand Centre, the kids' pool was unfortunately too small. This time, I chose Arima specifically for its children's pool, and my child had a fantastic time. The hotel room was a bit dated but acceptable. However, there were cockroaches; I killed two of them, so the hygiene definitely needs improvement. The breakfast variety was decent.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your wonderful review and for choosing to stay with us at Amari Pattaya.We are delighted to know that you enjoyed our pool facilities, especially the children's wading pool, as well as our extensive breakfast selection. However, we sincerely apologize for the cleanliness issues you experienced in your room. The presence of insects is certainly not the standard we strive to maintain.We appreciate your valuable feedback and hope to have the opportunity to welcome you and your family back for a much-improved stay.Best regards,Amari Pattaya
Anonymous User
Grand Deluxe Ocean View
Daftar masuk pada Mei 2026
Other
8 ulasan
10/10
Outstanding
Disiarkan pada 1 Jul 2026
This beachfront accommodation offers stunning views of Pattaya. The rooms are clean and the service is excellent.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for your wonderful review.We are delighted to hear that you enjoyed our beachfront location and the stunning views of Pattaya. It is also a pleasure to know that you found your room clean and appreciated the excellent service provided by our team.Your kind words are truly encouraging and inspire us to continue delivering memorable experiences to all our guests.We look forward to welcoming you back to Amari Pattaya for another exceptional stay.Warm regards,Amari Pattaya
Виталька Перетятька
Deluxe King Room
Daftar masuk pada Mei 2026
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 22 Jun 2026
From the very first step, this was a SUPER HOTEL. In 15 years of our travels, we've stayed at many places from Jomtien to Samet, Koh Chang, Phuket, and so on. For a family vacation, this is an excellent hotel. Next time, we'll consider the club rooms. The kids' area is superb, and the kindergarten teachers are just fantastic – the kids constantly begged to go to the playroom. We even played UNO using a translator :). The rooms are good. We were surprised that they provided an extra crib, which we hadn't even requested in our comments, free of charge. We paid for one room, but they gave us a different, better one! Breakfast is a separate DELICIOUS story: Asian, European, Indian options, a kids' table, a fridge with many types of fruit, and so much more. We didn't want to leave breakfast. Nutella for the kids, coffee for the adults! Everything is nearby: cafes, fruit stalls, 7/11, shopping at Terminal 21, McDonald's, KFC, and so much else that you might not even have time for in 10 days! Thank you, we really enjoyed everything. We will be back! Special thanks also to the guys from the POOL TEAM – always in a good mood, and they always gave my son swimming goggles.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your wonderful review and perfect rating. We are delighted to hear that you and your family had such an enjoyable stay with us.It is especially rewarding to know that your children loved the Kids Club, that you appreciated the room upgrade and complimentary baby cot, and that our breakfast selection exceeded your expectations. Your kind words about our Pool Team and Kids Club staff will be shared with them, as they will be thrilled to know they helped make your stay memorable.Thank you for choosing to stay with us. We look forward to welcoming you and your family back again soon, perhaps to experience our Club Rooms on your next visit.Warm regards,Amari pattaya
Guest User
Club Amari Suite
Daftar masuk pada Apr 2026
Traveling with friends
2 ulasan
6.5/10
Disiarkan pada 1 Jun 2026
We stayed here for a family birthday, but we will never stay here again.  ① Poor check-in and check-out operation: Check-in was from 3pm, but we were finally able to enter at 3:30pm. This was despite having an executive suite. The reception told us to wait in the executive lounge, but at the lounge entrance, they asked for our room number and made us wait again because the room wasn't ready yet. At check-out, there was only one lane, and we waited for about 15 minutes.  ② Dirty room: I understand that it was busy because it was the last day of a three-day weekend, but there were snacks on the floor and women's hair in the toilet. It was disappointing.  ③ Slow service: We requested ice to be brought to our room, but it didn't come even after 20 minutes, so we called reception again. It finally arrived after 30 minutes. Basically, it doesn't deserve a 5-star rating, and I've come to understand that Amari is not that great. The difference was even more noticeable because we had stayed at a different 5-star hotel the day before, where the service was excellent.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your detailed feedback regarding your recent stay with us.First and foremost, we sincerely apologize that your experience did not meet your expectations particularly during what should have been a special family birthday celebration.We regret the delays you encountered during both check-in and check-out. We understand how frustrating it must have been to wait for your room beyond the official check-in time and to experience additional delays at the Executive Lounge and reception. This is not the level of efficiency we strive to provide.We are equally concerned by your comments regarding the cleanliness of your suite. The condition you described is unacceptable and does not reflect our housekeeping standards. Please accept our sincere apologies for this oversight. Your feedback has been shared with the relevant department for immediate review and corrective action.Furthermore, we apologize for the delayed response to your request for ice delivery. Prompt and attentive service is a fundamental part of the guest experience, and we regret that we fell short on this occasion.We are particularly disappointed to learn that your stay left you with such a negative impression of our hotel. While we understand that we cannot change your experience please be assured that your comments have been shared with our management team and department heads for thorough review and improvement.Thank you for bringing these matters to our attention. We value all guest feedback as it helps us identify areas where we must do better.Kind regards,Amari Pattaya
Guest User
Deluxe King Room with Ocean View
Daftar masuk pada Mei 2026
Family
1 ulasan
9.5/10
Amazing
Disiarkan pada 7 Jun 2026
Great place for vacation with kids ,excellent swimming pool, extensive spread of breakfast buffet
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your perfect 10/10 rating across all categories! We are delighted to know that you enjoyed our amenities, cleanliness, surroundings, and service during your stay at Amari Pattaya.Your wonderful feedback is truly encouraging for our team, who work hard to create memorable experiences for our guests. We greatly appreciate your support and are honored to have been part of your visit.We look forward to welcoming you back to Amari Pattaya for another outstanding stay in the near future.Warm regards,Amari Pattaya
Guest User
Deluxe King Room with Pool View
Daftar masuk pada Apr 2026
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 31 Mei 2026
The hotel is beautiful , service is great and the location was perfect. They had an Italian restaurant and the food was really good too.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our beautiful hotel, the attentive service from our team, and our convenient location.It is especially rewarding to know that you had a great dining experience at our Italian restaurant and enjoyed the food. Your kind words mean a lot to us and will be shared with our team.We truly appreciate your support and look forward to welcoming you back to Amari Pattaya for another memorable stay.Warm regards,Amari Pattaya Team
Guest User
Deluxe Family Room 1 King bed
Daftar masuk pada Apr 2026
Family
8 ulasan
9.5/10
Amazing
Disiarkan pada 10 Mei 2026
Located in reach of Pattaya beach, just across a street. My kids enjoy having a weekend here both in various swimming pools, water slides and kid’s club. The room has a modern decoration and a great ocean view. Although it is a several years from last renovation, overall conditions are still good and acceptable.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for taking the time to share your wonderful review and for rating your stay 9.5 out of 10.We are delighted to know that you and your children had an amazing weekend with us and enjoyed our swimming pools, water slides, and Kids' Club. It is also a pleasure to hear that you appreciated our convenient location, the modern room design, and the beautiful ocean view.We also appreciate your feedback regarding the cleanliness and the overall condition of the room. Your comments are valuable to us, and we will share them with our Housekeeping and Engineering teams as we continuously work to maintain and enhance our facilities and guest experience.Thank you once again for choosing Amari Pattaya. We truly appreciate your support and look forward to welcoming you and your family back for another memorable stay in the near future.Kind regards,Amari Pattaya
Guest User
Club Amari Suite
Daftar masuk pada Apr 2026
Family
6 ulasan
10/10
Outstanding
Disiarkan pada 7 Mei 2026
The room was clean and tidy, and the king-size bed was super comfortable. The garden view was also beautiful and pleasant, and my child absolutely loved it. The only downside was that the restaurant food was just so-so, although the variety was extensive.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for sharing your lovely feedback with us. We are delighted to hear that you enjoyed the clean and tidy room, the super comfortable king-size bed, and the beautiful garden view. It is especially wonderful to know that your child loved the experience as well.We also appreciate your comments regarding the restaurant food. While we are pleased that you found the variety extensive, we value your feedback and will continue working on improving the overall dining experience for our guests.We sincerely hope to welcome you and your family back again soon.Warm regards,Amari Pattaya
Leo117242
Deluxe King Room
Daftar masuk pada Mei 2026
Family
9 ulasan
9.5/10
Amazing
Disiarkan pada 27 Jun 2026
Beautiful scenery, a very relaxing pool, and a good breakfast too.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your valued feedback. We are delighted to hear that you enjoyed the beautiful scenery, our relaxing pool, and the breakfast during your stay.We truly appreciate your support and look forward to welcoming you back to Amari Pattaya for another relaxing and memorable experience.Warm regards,Amari Pattaya
ELJX
Deluxe King Room with Pool View
Daftar masuk pada Mei 2026
Couple
66 ulasan
9.5/10
Amazing
Disiarkan pada 13 Jun 2026
The breakfast buffet is good will come stay again the next time
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for your review and for choosing to stay with us.We are delighted to hear that you had a good stay and enjoyed your time at our hotel. Your feedback is greatly appreciated and encourages our team to continue providing memorable experiences for our guests.We look forward to welcoming you back to Amari Pattaya again soon.Warm regards,Amari Pattaya
Guest User
Deluxe King Room with Ocean View
Daftar masuk pada Mac 2026
Family
4 ulasan
8.5/10
Very good
Disiarkan pada 3 Jun 2026
This is our second stay here, and the kids still had just as much fun as before. There are plenty of activities for children, and it's close to the beach, making it very convenient. This time, we tried the pizza, and it was absolutely delicious!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for choosing to stay with us again and for sharing your wonderful feedback.We are delighted to hear that your children had just as much fun during your second visit and enjoyed the variety of activities available for kids. It is also great to know that our convenient location near the beach added to your family's experience.We are especially pleased that you had the chance to try our pizza this time and that it was to your liking. Your kind comments mean a lot to us and will be shared with our team.We truly appreciate your continued support and look forward to welcoming you and your family back for another memorable stay at Amari Pattaya.Warm regards,Amari Pattaya
Guest User
Deluxe Family Room 2 Single bed
Daftar masuk pada Mac 2026
Family
23 ulasan
9.0/10
Great
Disiarkan pada 9 Apr 2026
The swimming pools, water park and slides were very good and kept my kids happy for 3 days. The hotel is opposite the beach and far away enough from the crazy parts of Pattaya. It was only takes around 5 minutes to get to Terminal 21. We had the Deluxe Family Room which came with 2 single beds and 1 bunk bed and was perfect for our family. However, our room was on the 6th floor and directly opposite an industrial cooling tower which was noisy and unsightly. It was so noisy we could not open the balcony door. I was very disappointed with this. Apart from this, we had a good experience.
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for your review. We are delighted to hear that you and your family enjoyed our swimming pools, water park, and slides, and that your children had a great time throughout your stay. It is also wonderful to know that you appreciated our convenient location and found the Deluxe Family Room suitable for your family.Regarding your concerns, we sincerely apologize for any inconvenience caused by the noise and view from the cooling tower, which affected your comfort, especially when using the balcony. We truly regret the disappointment this has caused.Please rest assured that these improvements are being made to enhance the overall experience for all our guests. If you have any additional requests or suggestions, please don’t hesitate to reach out. We are always committed to improving our services and ensuring your satisfaction. To enhance your future stays, we invite you to explore our ONYX Rewards app, which allows you to communicate directly with our team for prompt assistance with any inquiries or concerns.Your satisfaction is our top priority, and we look forward to welcoming you and your family back again soon.Best Regards,Amari Pattaya