Hotel berhampiran Médiathèque André Labarrère, Pau

This hotel was great and we’d have no hesitation in staying again. Great location in the centre of this beautiful town, in a quiet side street. The chap on reception was really good and offered us a welcome drink as soon as we arrived. The first room we were offered was on the second floor and as soon as we opened the door we were bowled over by the smell of smoke. Although it was a non-smoking room, someone had clearly been smoking like a chimney in there. We went back down to reception and although the hotel was full, the receptionist was able to find us an accessible room on the third floor (319). We were delighted as we saw immediately that the third floor had been renovated. The second floor was still Ibis from the early 2000s. Our room was lovely, spacious and modern. Nice wooden floors and even a heated towel rack! It was quite quiet overnight although we discovered in the morning that the cleaner’s cupboard was right next door so there was a bit of rattling. The biggest problem with this room (and this is why I’m not giving five out of five) was that we discovered that there was no door on the bathroom and toilet. It would not have been a problem if there were just one person in the room but if there are two of you, it’s rather embarrassing. Also, as there are two small windows in there - which is great for ventilation - the light streamed in in the morning. Please, Ibis, just pop a sliding door on! We peeked into other rooms on our way out and it seemed they all had bathroom doors so it’s unlikely to be a problem for anyone else. Enjoy your stay here… I’m sure you will!

Second time in France and first time in Pau. So far this is the best hotel. It exceeded my expectations. We found it very easy, The room was big, having a big wardrobe, many hangers and storage space, comfortable beds, big bathroom. Overall very cozy. The breakfast was great. I regret we did not stay longer in Pau but I'm thinking of another visit. The receptionist was a very polite young man. The hotel must be proud with such employees

J”ai séjourné 3 nuits, dans un studio double , pour deux donc, et suis très satisfaite. Tout d'abord , bien entendu l'emplacement est l'atout majeur : en plein centre ville , donnant sur une rue piétonne , et ayant tout de même un parking. Autre atout et pas des moindres, l'accueil, le professionnalisme, l'écoute et l'extrême gentillesse de tout le personnel est à souligner (et très arrangeant pour tout). Ma demande de chambre au calme a été écoutée et appliquée. Ensuite justement, j'ai été bluffé par le calme de cet hotel (et je peux être difficile à ce sujet) , il est étonnant , et donc excellente, parfaite insonorisation (d'ailleurs le vendredi soir un grannnnnnd groupe de jeunes musiciens était présent, et je ne les ai pas entendu malgré les avoir vu discuter au salon extérieur ou sur les balcons , lors de mon arrivée tardive le vendredi) . Ensuite, les chambres sont grandes, très bien agencées, on peut y circuler et y respirer, ce qui est très appréciable, avec de nombreux rangements. tout ceci, additionné au mobilier , pourrait faire rougir certains 4 étoiles bien moins terribles à ce sujet. la douche est grande également. Les petits déj sont bons, en chambre ou en salle, et à prix corrects. dailleurs , par rapport aux prestations, j'ai trouvé le prix des studios tout à fait corrects. le parking est payant, mais le prix des chambres étants corrects, cela fait un tout raisonnable. Si vraiment je devais chipoter sur un détail, ce serait la lumière-minuterie qui s'allume et s'éteint tout le temps à l'extérieur devant les chambres, donc toute la nuit aussi; la chambre avait des rideaux occultants, mais on voit par le dessus, le dessous et les cotés, mais la fenêtre étant en face du lit , en se tournant sur le coté , on finit par faire abstraction. je reviendrais dans cet établissement avec grand plaisir. (sur mes photos il manque la partie table et chaises qui se trouvent devant la fenetre, en face du lit ... pour donner une idée de la taille de la chambre)

This is a hotel in downtown Pau, close to all the main sightseeing. The room is spacious and cozy. Bathrooms have been renovated and the mattress was comfortable. Staff is courteous and attentive. Breakfast costs 11 €, good deal for France.

Arrived at 1510 hrs, check in is 1500hrs. We were given room 215, as we opened the door, we saw dirty dishes, unmade bed, towels on bathroom floor. Returned to reception, they apologised and gave us room 212. I thought maybe a room upgrade or a complimentary drink at the bar would have been a nice gesture for their mistake. However, we weren't offered anything. Room 212 was clean and well presented with a balcony over looking the park. The superkingsize bed was so comfortable. Lovely toiletries, fluffy towels, robes and slippers. Complimentary sparkling and still water in the mini bar. Nespresso coffee machine in the room and a good selection of teas. We enjoyed the pool, sauna and jacuzzi. Had a couple of drinks at the bar, €32 for 1 gin & tonic and 1 bacardi and coke. Bar service was swift, friendly and professional. We didn't eat at the hotel. We walked through the park to the town, very handy. Check out time is 1200 hrs which is great. I feel that reception staff weren't very friendly, I think there may have been staff training going on.

Easy to find, check in quick Friendly staff. Reception only open till around 7 so no staff about after that but saw people self checking in with no problems. The hotel is a five minute walk to a shopping centre with plenty of eateries and a big supermarket and there is a nice looking bar there too. Within a few minutes drive/ten mins walk there are plenty of takeaways and a couple of late night alimentations. Bus stop into the centre was outside the shopping centre too although we had a car and had no problem with the free parking at the hotel. We had a Superior Studio which looked just like the pictures and was clean and well kept with good amenities, Stove top, Microwave, kettle, coffee maker etc. No air conditioning unfortunately but the fan is the room was strong and did a good job. The shower head was loose in our room (315) which we remedied by wedging something on it to keep it upright. Didn’t mention to reception at the time as we kept forgetting but probably an easy fix. The shower was the only problem apart from the size of the glasses which are way too small for a beer or glass of soda. All in all I would highly recommend this hotel and we throughly enjoyed our stay.

Ongeloofelijk ongeïnteresseerde check in door ”dame” aan de balie die nauwelijks opkeek bij het inchecken en eerder wat murmelde dan sprak. Het was 32° en ze weigerde om het proviand van onze quasi ontdooide koelbox te bewaren in hun frigo wat in andere Campaniles en alle andere hotels door de jaren heen steeds probleemloos gebeurde. Klantvriendelijkheid below zero dus. Kamers wel heel mooi en modern gerenoveerd. Meteen ook het enige pluspunt van ons verblijf. Geen avondrestaurant (dat wisten we op voorhand) en een schraal ontbijt. Service bij ontbijt wederom nors en absoluut niet vriendelijk. Het personeel mag dringend een voorbeeld nemen aan hun collega's van Campanile Saumur die bewijzen dat het echt wel heel anders kan. Campanile Pau ziet ons in ieder geval nooit meer terug ondanks hun superieure kamers.

Nous avons passé 5 nuits dans cet hôtel calme et paisible. Au vu du prix (38€ par nuit pour deux) nous ne nous attendions pas avoir autant de qualité. Les réceptionnistes sont parfaites et trouvent une solution à chaque situation, les chambres sont propres et spacieuses, la kitchenette est très bien équipée, la proximité du centre ville de Pau (à 15min en voiture)... Il faut savoir que le ménage n'est effectué que si le séjour est d'une semaine minimum. Il y a de quoi nettoyer et des serviettes propres sont donnés sans problème. Tout était parfait ! Nous recommandons cet hôtel pour un petit ou un long séjour.

There is ample car parking space right in front of the hotel which is not far from the motorway. We were made welcome and the all the staff we met were accommodating and helpful. Although our room was smaller than expected it was clean and attractive and to compensate for size had a large TV screen. There was no writing table, but the bed was comfortable, and the bathroom was clean and bright. It is a peaceful location. There is an attractive swimming pool, but we did not use it. Dinner in the restaurant was extremely good, the food excellent and we enjoyed our stay. Dogs were allowed in the restaurant which might not please everyone. The hotel is well placed to visit Pau which is only ten minutes away by car.