Hotel berhampiran Square des Anglais, Pau

Arrived at 1510 hrs, check in is 1500hrs. We were given room 215, as we opened the door, we saw dirty dishes, unmade bed, towels on bathroom floor. Returned to reception, they apologised and gave us room 212. I thought maybe a room upgrade or a complimentary drink at the bar would have been a nice gesture for their mistake. However, we weren't offered anything. Room 212 was clean and well presented with a balcony over looking the park. The superkingsize bed was so comfortable. Lovely toiletries, fluffy towels, robes and slippers. Complimentary sparkling and still water in the mini bar. Nespresso coffee machine in the room and a good selection of teas. We enjoyed the pool, sauna and jacuzzi. Had a couple of drinks at the bar, €32 for 1 gin & tonic and 1 bacardi and coke. Bar service was swift, friendly and professional. We didn't eat at the hotel. We walked through the park to the town, very handy. Check out time is 1200 hrs which is great. I feel that reception staff weren't very friendly, I think there may have been staff training going on.

My husband and I very much enjoyed our recent stay at the Hotel Gramont. It reminded both of us of the way hotels in Europe used to be many years ago (in a good way), but with some modern upgrades. The staff was very friendly and helpful. We were upgraded into a huge room (more like an entire apartment) with a nice view of the square. The air conditioning worked great, and the windows and shutters really blocked any street noise. The room itself was clean and comfortable, and had everything we needed. The decor is perhaps a bit kitschy, but to each his own. In addition, the location is great - close to many sights and good restaurants. While there were no parking spaces available in front of the hotel during our study, we were able to easily find public parking within a few minutes walk. We would definitely return if we find ourselves in the area again.

Easy to find, check in quick Friendly staff. Reception only open till around 7 so no staff about after that but saw people self checking in with no problems. The hotel is a five minute walk to a shopping centre with plenty of eateries and a big supermarket and there is a nice looking bar there too. Within a few minutes drive/ten mins walk there are plenty of takeaways and a couple of late night alimentations. Bus stop into the centre was outside the shopping centre too although we had a car and had no problem with the free parking at the hotel. We had a Superior Studio which looked just like the pictures and was clean and well kept with good amenities, Stove top, Microwave, kettle, coffee maker etc. No air conditioning unfortunately but the fan is the room was strong and did a good job. The shower head was loose in our room (315) which we remedied by wedging something on it to keep it upright. Didn’t mention to reception at the time as we kept forgetting but probably an easy fix. The shower was the only problem apart from the size of the glasses which are way too small for a beer or glass of soda. All in all I would highly recommend this hotel and we throughly enjoyed our stay.

Nous avons passé 5 nuits dans cet hôtel calme et paisible. Au vu du prix (38€ par nuit pour deux) nous ne nous attendions pas avoir autant de qualité. Les réceptionnistes sont parfaites et trouvent une solution à chaque situation, les chambres sont propres et spacieuses, la kitchenette est très bien équipée, la proximité du centre ville de Pau (à 15min en voiture)... Il faut savoir que le ménage n'est effectué que si le séjour est d'une semaine minimum. Il y a de quoi nettoyer et des serviettes propres sont donnés sans problème. Tout était parfait ! Nous recommandons cet hôtel pour un petit ou un long séjour.

There is ample car parking space right in front of the hotel which is not far from the motorway. We were made welcome and the all the staff we met were accommodating and helpful. Although our room was smaller than expected it was clean and attractive and to compensate for size had a large TV screen. There was no writing table, but the bed was comfortable, and the bathroom was clean and bright. It is a peaceful location. There is an attractive swimming pool, but we did not use it. Dinner in the restaurant was extremely good, the food excellent and we enjoyed our stay. Dogs were allowed in the restaurant which might not please everyone. The hotel is well placed to visit Pau which is only ten minutes away by car.

Just away far enough from the city centre. Admittedly in a commercial zone, all access to city, shopping, sightseeing is easy. We travelled with children, great facilities and small park. As outstanding feature the pool, very welcome this hot summer. Very friendly and helpful staff