Cupido Boutique Hotel

The place is very nice and the rooms are also clean and comfortable, the service is very friendly and polite

Fabulous, friendly stay with everything you need for a short break. The rooms are all different ..some have balconies some not. Our room was small but had everything we needed including a fridge and coffee machine , Although the balcony overlooked the street ... we didn't mind the street noise ...others might prefer not to overlook street. Staff are the key in this hotel ... friendly , helpful and efficient ...they all worked hard . Close to both main High Street, beach , and bus stop for Palma ..it suited us well. A small pool and a rooftop terrace are a bonus. Breakfast was super ( great value for money) ; a selection of hot and cold items, cereals yogurts and fruit .... plentiful. If you are looking for luxury, stunning views and gardens then maybe this is not the place for you ... but for us it was excellent and we would return another time. It provided excellent value and felt safe and friendly. Carlotta and her team did us proud. Thank you

The hotel was beautifully and very clean and the staff were fabulous. We had 2 medical emergencies while staying there and the staff were very supportive. They had an excellent first aider on hand who was very professional. They co ordinated emergency services and a local doctor . At a very difficult time they were kind, helpful and efficient.

Hit and miss I will find this review quite difficult to write as the Cupido has many good points, but, unfortunately for us, I think the negative aspects just about outweighed the positives. The main asset the hotel has is its staff who are hardworking and happy in their roles and constantly engage in a cheerful manner with guests throughout the day... they really are fantastic and a credit to the company. There are little touches that are very pleasing such as for the first welcome drink they don’t just offer you a watered down orange juice or 1/2 inch glass of wine but more or less anything you want from the bar (obviously within reason) such as tea, coffee, glass of wine or full pint of beer... good start! When by the pool or roof terrace the lovely staff will come round and offer you free slices of cold water melon to cool you off a bit... all thoughtful gestures. The rooms appear to be very hit or miss, we started with a definite 'miss' initially with a tiny dark room (no balcony) tucked in the corner of the building with a very small single window looking out onto the blocked out side of someone’s balcony about 3ft. away (see photos) - the bigger window to the right wasn’t ours. Admittedly we booked a room without balcony as we had no choice when booking with Jet2, however, Jet2 don’t appear to charge extra for a balcony room anyway - it was just that they had none left - so this shouldn’t really have affected what room we were allocated. But this is where the lovely staff come into play again, between the manageress Carlota and the lovely receptionist Paula, after 2 nights they managed to swop our room to one that still had no balcony but was bigger, brighter, floor to ceiling window with superb sea view... what a difference! We were 2 weeks half board so you would have thought they’d have put someone that was only staying a few days on B&B in the first room to save us the embarrassment of having to ask to move. We would have been really miserable in that dark room for the whole fortnight. We were half board and are by no means fussy eaters but we thought the evening meal choice very limited even for a small hotel. There was literally one meat, one fish, one pasta and one grill station choice - none of which were very appealing. There isn’t even the choice of something like pizza which is usually on every hotels menu. These were accompanied by a choice of one vegetable and one style of potato. Even my partner who will hoover up anything didn’t enjoy any of the evening meals. But to counteract that the breakfast was okay and the morning machine coffee was the best I’ve had in a long time. As I say hit and miss. The communal areas of the hotel are lovely and everywhere is spotless but, as others have stated, it is in a rather noisy area (even in low season) with street bar music finishing after 2am., people shouting in the street in the early hours and the glass and bin wagons making an awful racket around 6am. which isn’t very condu

Good breakfast buffet, clean, nice rooms memory foam matress great staff, pool and small roof terrace with spa pool

We stopped in the cafe for a drink and felt very welcomed. We had a waiter called Sara and she is so sweet and attentive ! The cafe is very clean and comfortable. Internet is great and drink are great ! Please come here as staff like Sara make it super special !

The staff was very friendly and helpful but finding parking nearby was a bit ridiculous, had to walk 15 mins with all my luggage, the vent in the room was hanging on the wall , the light switch was shorting out and seemed like it could shock someone at any moment, temperature couldn’t be adjusted as low as i’d like & there was a lizard in the shower .

I suggest this hotel for everything: location staff services and breakfast very close to the sea easy parking

This hotel does NOT deserve the negative reviews! From the minute we arrived we felt so welcome by the lovely staff and everyone was so attentive to our needs. We were celebrating 2 birthdays whilst there and a bottle of prosecco was kindly delivered to our room, which was such a kind gesture. The rooms were cleaned everyday and the full hotel was spotless. The rooftop terrace was surreal, with fresh fruit being brought up. Nothing was too much to ask for and the staff always tried their best to meet our needs. The hotel is exactly as the photos look- the ONLY downside is the rooms are slightly small but they were enough for us. We can’t wait to return again next year!