Hotel 2 Bintang di Pembroke Pines

I did a lot of research about hotels in which to stay before our cruise, and settlerd on this propevery. The price was right and I’ve been a Marriott Bonvoy member for years. Our flight was delayed because of the storms in south Florida and so our flight didn’t land until about 10 pm. As soon as we landed, I used the app to check in and everything seemed fine. After getting luggage and rental car, it was after 11:30 when we made it to the hotel. When I tried to check in at the desk the attendant asked if I got the cancellation email. You can imagine my surprise. I opened the app, which showed that I was checked in, giving me the page for the hotel and checked my email- no cancellation notice. The indifferent attendant told me that when they get to a certain percentage of being booked, they start cancelling reservations. When asked, they stated it was at 6pm. Very odd, considering I checked in online at 10. Of course, no rooms were available. Proper communication with me seemed unimportant. You’d be better served to stay at the Home 2 Suites Miramar down the road. Better rates, great beds, good coffee and the breakfast is delicious.

Stayed here at Hampton after our cruise for a couple days and thoroughly enjoyed the hotel itself.

Welcome to our all-suite hotel in the Fort Lauderdale/Pembroke Pines area. Enjoy comfort at the Holiday Inn Express & Suites Pembroke Pines-Sheridan St, FL near Ft. Lauderdale. We're only 22 miles from Fort Lauderdale International Airport (FLL). Vacationing families will love staying at our all-suite hotel in Pembroke Pines, located just off I-75 with easy access to numerous local attractions. Nearby sights and activities include Sunlife Stadium and BB&T Center, Calder Race Course, shopping at the Sawgrass Mills Outlet Mall and the Hard Rock Casino. Other attractions in close proximity include C.B. Smith Park, downtown Fort Lauderdale and the breathtaking Flamingo Gardens. Business travelers looking for lodging near Fort Lauderdale will be impressed by the convenience of our Pembroke Pines hotel. Situated in a suburban area outside Ft. Lauderdale, the hotel offers close proximity to companies such as Lucent Technologies headquarters, Carnival Cruise Lines corporate headquarters, American Express, & the Cleveland Clinic Hospital. In addition, we provide a business center with fax, copier, printer and free high-speed Internet access to keep you in touch. While staying at our Pembroke Pines hotel, enjoy amenities like an outdoor pool, 24-hour fitness center and a free hot breakfast bar. The Holiday Inn Express hotel near Fort Lauderdale is the smart choice for every traveler.

We booked the room asking for ADA as husband has hard time getting into bathtub. Got there and was told that they had to charge $50 more because it was ADA room, promptly informed the lady behind the desk that she could not do that it’s against federal law. It took another person waiting on a room to agree with me before she took the extra charge off. Then she would not give me paper receipt until I adamantly asked for it. The 1st room had tub, had to get another room. 2nd room the keys wouldn’t work had to call maintenance. Went to dinner and arrived to room later that evening that is when I realized that room had not been vacuumed as I stepped on “stuff”. Then noticed that there was a used washcloth on water handle of shower. Inspected bed and it seemed that it was the only thing that was clean. But this will never be a place I stay at again. Very disappointed as it is centrally located and grounds are nice.