Hotel berhampiran North Perry Airport, Pembroke Pines

WE WILL NEVER STAY AT THIS HOTEL EVER AGAIN AND WE ARE IN MIAMI EVERY YEAR FOR AN ANNUAL EVENT. I wanted a hotel near the Hard Rock Stadium and saw the Stadium Hotel was close by. Many of the other more well-known hotels were further away and more expensive. Eventually I realized why the Stadium was less expensive. Read on… Unfortunately, two hotel employees (security and whoever supervises security) ruined our experience. Despite ALL the other employees we interacted with being VERY helpful and polite, will we never be returning to Stadium Hotel. Halfway through our stay, we decided to extend our visit by one more night. I personally went down to the front desk to confirm availability and extend my reservation. The gentleman at the desk was very pleasant, entered the information into the computer and told me I was “all set.” Several mornings later, at the time we would have been checking out had we not extended our reservation, (I was at a job off the hotel grounds) my wife was working remotely from our room. A woman showed up at the door to “remind” us it was time to checkout. My wife explained that we had extended our reservation and been told we were all set. The woman said she would let the management know. My wife then got on a very important Zoom but was interrupted by incessant calls to the room by the front desk. She directed them to call me on my cell, but explained I was working and it may take me a few minutes to respond. One minute after my wife hung up, she got yet another call badgering her saying we had not yet paid for the upcoming extra night. My wife got hold of me via text and I called the front desk from my cellphone. The front desk told me they had no record of my extension because I had not paid for the upcoming night. I told them when I extended no one told me I had to prepay and that I was told I was all set. I said they could run my credit card on file if they needed payment immediately. They said I had to be there to sign, but it could be taken care of when I returned in a few hours, not to worry. Yet, just two minutes after I hung up with the front desk, my wife got call after call stating we hadn’t paid and I had to pay right then in person. My wife yet again explained and offered to go down with her credit card, but they said they would not accept it because I had the reservation (which of course makes no sense since they also claimed I didn’t have a reservation). She explained I had spoken with someone just a few minutes ago who said I could take care of it in a few hours, and that she could not keep answering the phone because she was on a work Zoom. She asked to speak to a manager (who she could hear in the background was the one insisting the front desk keep calling her), but the manager did not take her call and sent her to voicemail. Five minutes after my wife was sent to voicemail, there was a knock on the door. Again, she interrupted her Zoom. This time security was at the door.

The room was functional. We knew we’d be getting in late and only needed a place to sleep. We were drawn to this location for the cruise shuttle to the port of Miami (we flew into Fort Lauderdale). We were greeted by Victor when we first arrived and he was wonderfully accommodating, meeting us with smiles and jokes. Breakfast was again, functional. Nothing to write home about, but filled the wrinkle and got our morning started off okay. The price of our stay included the morning shuttle to the cruise port wrapped into it. I will say that it was decently priced for what we got. Room seemed clean, even if a bit dated and empty; it was quite spacious for laying bags out and not having to jump around. The bathroom is very small, like, uncomfortably small if you’re a remotely plus sized person. For a quick overnight, the property was fine. I would not do an extended stay here though.

Hotel is a bit old & needed a renovation, if you don’t have a car with you, you just got stuck in the hotel with nearby one petrol kiosk to get your drinking water, a McDonald's & a Danny to feed your tummy. Shopping center that Aventura Mall needs to book a Uber, can be pricey at US$30 per way.

The service was excellent. All the people at the front desk and the shuttle driver, we’re very friendly and helpful. The breakfast was mediocre. I liked the location, because this hotel is on the end of a road and far from any highway, so I could sleep with out having to wear earplugs, as I have to do at a lot of the other hotels in the area.

I will be very honest , READ : Never ever chose this ugly hotel and the worse customer service . You will see inexpensive price , but later the ask for $120 extra at the front desk , and the girl at the front desk is so rude like the manager . Plus at the room , the bathroom wasn’t clean , have a soap from someone else. And the lamps don’t work ! The most horrible experience for $200 dollars . Please pay little extra and enjoy your night in other hotel . I did , next day I leave to another beautiful place 😅 El anuncio del hotel puede ser económico pero es mentira . Te cobran todo al llegar $100 de depósito más $20 dólares más para ellos . La atención de la chica y la manager está muy lejos de tener servicio al cliente . Ya que son antipáticas y muy rudas . El cuarto al comienzo creo que estaba bien pero no . Las lámparas tenían cortado los enchufes 🔌 y el baño estaba sucio con jabón de alguna otra persona . Cuando le fui a decir a la manager que faltaban las almohadas y que el baño estaba sucio , me dijo que no era verdad . WowW ! Atención al cliente . NO VAYAN AL HOTEL ! Después no digan que no les avise !

Hotel is very close to airport and they provide free shuttle to and from Ft Lauderdale airport. Food in the hotel is nice, not a big menu but enough to pick!! Room cleaning is on request base…. Many tourists for cruise so sometimes you hear people in and out in the middle of the night.

Andrew who was at the front desk was amazing. I called to verify that they had shuttle service before reserving and he said yes. After reserving the room and landing and gathering our luggage, I called to request a pick up and he kindly obliged. He told me where to wait. Within 1 minute he called me backed informing me of an issue with the hotels vehicle and that he was sending an Uber to pick up. He then texted me all the drivers information. The driver called me and informed me that he would be flashing his hazards so that I would know it was him. We arrived safely at the hotel and Andrew had all the paperwork ready for me so that he could quickly go to our room. He then explain alley the amenities of the hotel and wished us a great stay. Wish more hotels had employees like this.

Saya tidak mempunyai sebarang aduan pada hari-hari kami berada di sana melayan kami dengan baik dan membersihkan bilik kami dengan baik dengan cara itu.

El checkin rápido y amable el personal, las instalaciones aceptables pero con algunos problemillas como la mesa de centro y de cenar estaban cojas” lo que las hacía inestables en cierta forma y la puerta del año dañada..cosas que pueden tener solución. En cuanto a la limpieza estaba bastante bien pero el piso de la habitación tenía arena y no estaba totalmente limpio. Camas cómodas y limpias .Ubicación excelente.