Pengguna Tetamu
12 Januari 2023
The fact that the restrooms are quite far from the tents, is a complete deal breaker for me. On top of that I think the staff lacks and important amount of training. We arrived around 5pm, so we asked about the dinner, the answer was: we will let you know when you can have the dinner, when the usual and mandatory would have been: we served the dinner between x hour and x hour and you are welcome to come at any time between that frame, we were never advise when was the time to have dinner. so we finally when outside the property to have dinner. Breakfast, was served to us before our entire party was seating down, we were missing two people, so I told the waiter: you are serving the breakfast (we didn't asked for breakfast to be served and we were not asked if we wanted the breakfast served) before we were ready, and he answer was: ahhh ok and he left !! When the normal expectations, would have been, him to say, no problem, I will take it away and will bring it back (hot) when you are all ready, but that was not the case, we ate a cold breakfast. The place itself is beautiful, but for sure is not the place for my group.
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