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Mercure Perth Hotel

Mercure Perth Hotel

3.5/5103 Ulasan
Apart from the central location, friendly staff and decent breakfast there is not much we can recommend. 8 of us stayed over for 2 nights with one of our party requiring an accessible room. First of all there are steps at the front door so we needed to lift the mobility vehicle up. The first day the staff knew how to work the chair lift to the 1st floor but on the second night the member of staff that was on did not know how to use it declaring he had only been there a few months and hadn't been shown how to use it. My sister asked for the control ( to which there were only about 4 buttons) and operated it for him. Drinks - do not buy at the hotel. Nearly £60 for 8 drinks then a 2 minute walk to the town and the same drinks were under half the price. Next onto the rooms. We had 4 rooms on the ground floor and each of them were really small, with around 18 inches either side of the small double bed. The bathrooms were small and not comfortable to use either the toilet or shower. Complimentary liquid soap holders were also empty. Lastly onto the biggest reason not to go back which is the creaky floorboards. Pretty much every one in the room creaked and moved and both mornings between 6am and 8am we were wakened and kept awake by the noise of the floorboards in the rooms above us. This wasn't just our room but for another 2 of the rooms as well. Not a nice experience overall, way overpriced. May have been a nice hotel in its day but is crying out for some TLC, decoration, accessibility options and those floorboards fixed.

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