Hotel Mesra keluarga di Perth

1. Helpful front desk 2. Good location, free city bus ride, walking distance along Swan River to every where 3. Has few Chinese restaurants nearby n nice Riverside breakfast cafe 4. Very expensive taxi ride. 5. Amenities only so so, pool is small, 3 - 4 restaurants not so useful . 6. Pillows too hard 7. Will definitely book this hotel for my next trip

It has been a long time since a hotel filled me with such pleasure and joy. The last was Le Sirenuse pre pandemic and I think the Treasury has superseded that because it has the wonderful service and plushness expected of a luxury property but without the vulgarity of bling , ostentatiousness or being over the top. For an architectural buff like me, it was heaven on earth ! It’s poetry at every turn , and around every corner … photos don’t do it justice… the lighting and volume of space, the lines and angles ; everything is thoughtfully choreographed and nothing is left to chance and yet it’s so natural and comforting … for goodness sake, there aren’t many hotels out there that have Vola fixtures in the bathroom . it’s a playground for OCDs like me! It was really tough for me to peel myself away from the Como to go out to see the lovely city of Perth …

Staff all great and rooms of high standard. Shame the offer for $20 breakfast was not every day. Bad luck the day we chose it was not available. Hotel in great location and rooms clean. Stayed on 23rd floor with great views

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

Loved our one night staycay at ritz carlton. We arrived early and were able to check in early with no fuss. When I booked there were no rooms left with a king bed and river view so had to book 2 doubles but I requested it upon check in and they sorted it for us. The room was amazing, fantastic views, very spacious, clean and modern The pool area is great, we ordered lunch and cocktails that we had poolside in the sun Went back to our room and there was a bottle of bubbly in there with a note to someone else for their anniversary which was a little strange. We were there for my husbands birthday and there was no mention of that even though I made them aware so maybe they got their notes mixed up. We ate in hearth restaurant which was delicious, although service could have been quicker!! The songbird bar was lovely- will definitely return there Breakfast was amazing, so much choice. We couldn’t order items; it was buffet only which was disappointing initially but the quality of the buffet items made up for it. We were able to continue using the facilities after check out. Wish the sauna and hydro therapy pools were not gender segregated

Really happy with our 3 nights stay here. Thank you Daniel and his team for the warm welcome and service. We stayed in 2 bedroom apartment, our balcony is facing the sea. Room was clean and comfortable. Serviced everyday and provided with all teas and coffees. Has full kitchen (microwave, oven n dish washing machine). Hotel has complimentary laundry facilities at level 2 (2 washing machines and 2 dryer). Hotel location is good and accessible. Can take bus 990 directly to from Perth busport to hotel. Bus stop is right in front of the hotel. Hotel is within walking distance to beach, Coles supermarket and restaurants. There are a bakery shop and Domino pizza at the hotel building. Along the beach has a whale playground which is nice for the kids to play. We enjoyed our stay here and hope to be back again.

we were told the villa is privately owned and not under Novotel when we checked in. no wifi. it’s two storey apt and we had to carry our luggages up to the bedrooms. otherwise all are good. kitchens comes with all the basic necessities, but there’s only 2 bathroom for 3 bedrooms. reception. is away from the apt hence don’t unload your luggage first.

Room is clean and comfortable, the farm valley is beautiful with good environment. There are two restaurants and a bar in the hotel and we go to city center for ten minutes by car. This hotel is relaxing absolutely.

Second time staying here. Good, spacious and overall very clean. Balcony was very dirty, glass and furniture needs cleaning prior to each guest. Staff and friendly and I love how quiet and soundproofed the walls are.

Overall service was great. The room was nice, clean and comfy. Staff were very friendly. Breakfasts were delicious, though the hotel accidentally charged us for then when they were supposed to be included in the package. We would have been charged if we didn’t notice the error in the bill. Otherwise, our stay was excellent and we would highly recommend the hotel!