Hotel Novotel di Perth

Stayed at Four points as it is directly across the road from the RAC arena as I was going to a show. The staff are all so friendly from arrival to departure. The room was very clean and comfortable. The all you can eat breakfast catered for anything you might want. It didn't matter who I spoke to everyone was there to help. I would definitely stay there again and recommend them.

We got a unit that says no window and since there is no other places with decent price and this is the only one that looks decently priced we tried for 1 night and we were very surprised with the outcome. It's nice and even without a window it's by far one of the most cleanest and nicest hotel we have stayed so far. It's right beside the car park and tucked away at a corner but that didn't bother us. We love it actually. It's also on ground floor so we didn't had to climb stairs or wait for lift. The check in was seamless with automatic check in. Amenities is great. Distance was a bit far from station but it's a good exercise and walk!

I don’t think this hotel is in the best part of town but it is fairly central and easy to walk to some of the sights in the CBD and about 10 minutes walk from the station. However I wouldn’t walk around here at night on my own. I checked in quite late in the evening after a long flight from the UK. I had booked a small queen room and it was small. There was only a bedside table on one side of the bed, no wardrobe but two hooks with hangers on. There was a kettle, safe and fridge. The hotel website also mentioned a washing machine and tumble dryer for guests. What they did not tell me before I arrived was that there was building works going on in the hotel which started at 8 am. Not great when I was struggling with the UK / Australia time difference. It was quite noisy. The bed was really comfortable as there was a padded mattress topper. There was also air-con in the room which could be used to heat or cool the room. Although there was a mirror over the sink in the bathroom there was no mirror in the room with decent lighting to sort make up etc. out. There was a full length mirror near the door but not particularly well lit. The shower room was clean, with two large newish white towels provided. The water from the shower was hot, and decent pressure. It did leak a little under the door but not too much to become a problem. One of the issues with the room was noise control - I could clearly hear my neighbours raising and lowering the blind so there was definitely noise escape around the large windows. I was also woken during the night by one of the neighbours snoring loudly. And woken a few times each night by people returning to their rooms late. There is no restaurant for breakfast at the hotel but there are plenty of cafes locally. I chose this hotel because it was priced competitively but would not have chosen it otherwise

Apartment was well equipped. Quiet environment. Walkable to city centre. Near to King’s Park as well. Unfortunately, there was smell in the apartment. Overall, it was satisfactory.

Worst place i have ever stayed entering our room i was shocked at how beyond filthy the room was i immediately went to reception to ask for my money back so i could find some where else to stay reception had closed and attempts to contact via phone went unanswered left me no other option than to stay thank goodness for early morning departure i had to buy cleaning products so we could use toliet as urine stain on lid and floor amount of hair left dust mould disgusting drinks spilled all down front door . 2 hrs it took to clean the filth from bathtub walls floors kitchen toliet fridge doors srcubbing off black mould in bathroom and around room windows we were unable to remove the odour of mould musty urine stale smoke smell thru out room no amount of glen 20 could get rid of it didn't help having skip bin and three wheelie bins over flowing with rubbish right at our door and windows there was so much wrong with this room to much to list put it this way after 2 hrs i still didn't shower plus two towels that smelt like wet dog for three guest thought i pass .i really feel the room does not get cleaned professionally it's the guests as if you don't clean room or do dishes you get charged 40 hr to clean room so all they do is change bedding and hung towels empty bins basically . I would never stay there again can't say it any other way than DO NOT STAY AT CITY WATERS

Great place to stay, large apartment lots of room

Excellent hotel for our first visit, 2-night stay in Perth. Ideal location for walking to various sites, or jumping on the free CAT buses. Booked an “Essentials”(basic) room which is small but truly provided all that we needed. Bed, linens, pillows were ideal, air-con quiet and shower fantastic! An in-room Nespresso machine was the perfect surprise bonus!! Each staff we encountered was polite, professional, knowledgeable, helpful and friendly. Special kudos to George (night mngr), Reena (9th floor concierge) and Roxie (front desk). One and only drawback was that the window in the room had been frosted over making any view to outside impossible. Why??? Even if the view was undesirable, blackout curtains cover the window. Would have been much nicer to be able to look out a window. Compare the rom to booking an inside cabin in a cruise ship! All in all, would definitely stay at Quay Perth again.