Hotel Mesra Haiwan Peliharaan di Marseille

What makes this place special are the people. Yes, it is modern, tastefully designed and immaculate with great access to public transport and a couple of local treasures, the front desk with Tata, Tania and Sujata, complete with broad smiles and great local knowledge are a compliment to manager Emmanuel and Mr Fixit, Julian.

wowww, superrr nice experience. From reception staff, (from Mauritius) and also breakfast staff, they are all really nice and good!!!! Awesome. Amenities is Loccitane and for the first time, we stayed at hotel who provide room slipper and bath wear. Breakfast superbbbb with real honey and salmon smoked. Thank you so muchhhh.

The InterContinental Marseille is undoubtedly the best luxury hotel in Marseille. Housed in a converted historical hospital, it offers a unique and charming ambiance. The breakfast served at the Terrace boasts breathtaking views and includes delicious freshly made waffles and refreshing orange juice. The rooms are impeccably clean, and the beds are luxuriously comfortable. However, upon our late arrival at 11pm, we were disappointed to find only cold sandwiches available for room service.

The location in the new business district of Marseilles, the cleanliness, free WiFi and the Novotel's spacious suites with a balcony and a view of the cruise terminal convinced us. Since we were on a road trip through France and Spain with some friends, we traveled in a van. Unfortunately, the parking garages in these countries only have a limited height, but in the parking garage of this accomodiation, which was a 5-minute walk away, it was suitable for our large vehicle, was very generous and was also discounted for hotel guests. The staff at Novotel Suites was very friendly, a bar, a gym and a restaurant with daily breakfast were among the amenities of this hotel. We didn't use the breakfast because there were very good and cozy breakfast places where you can sit outside in the surrounding area. A shopping mall and public transport connections (metro/tram) were in the immediate vicinity. The Old Harbor with a lot of seafood restaurants and a wonderful atmosphere in the evening was easy to reach in about 15 minutes on foot. We can recommend this hotel, especially for guests with a large car.

Stayed in this hotel in June 22. Have to admit that my first impression was student halls but we adapted well. The apartment was small but very clean. We had one bedroom but only big enough to house twin beds and a bedside table and a lamp. The beds were very comfortable. There was a separate toilet and a small bathroom with a over bath shower. I first thought that the bath was not clean but it was just here the enamel had worn away. There was a small kitchenette with cooker, fridge and dishwasher. We didn’t use it except for tea and coffee as we had B&B which was good the lady in the dining room was very friendly and was happy to help. We ate out for dinner. There is a table and chairs and a sofa bed in the living area plus a tv. The balcony was big and facing the sea which was nice with lovely views over the bay. There were patio table and chairs. If you are staying less than 8 days you won’t get room service but will provide it at an extra cost. There is a free safe deposit in all rooms. I think this is because of covid. There is free WiFi and a safety deposit box. There is no hairdryer in the rooms but you can get one from reception at no cost if you ask. Reception were ok but didn’t speak much English but we were in France after all so got by. The pool is small but nice the only thing is that there is no seating around the pool. Most people were just sitting on the decking on towels. The hotel is just 5 minutes from the beach. The only thing is that it was not Sandy but stony and gritty not good for making sand castles. There are no sun beds or parasols to hire, and very little shade. There is a Sandy beach further down the bay about 10 mins walk. There are restaurants close by but also more on the Sandy beach which is lovely. Also a good supermarket near too. You can get a bus into the city on the road next to the hotel the No 83 is €2 per person each way along the coast to the marina. I have to say that the external walls of the hotel need to be tidied up they look very tired. A lick of paint is needed badly, and maybe the rooms brought up to date a little. Maybe the hotel group could invest some funds into doing this. All in all we had a good stay but it could have been better. Thank you to all staff the made our stay comfortable.

This will be a full review. First off the hotel is near a Metro station and near a “Gare” so a high speed train or metro is 5-15 minutes away by walk. The area of the hotel was fairly dirty, and classically smelled of sewers but that is just how France is sometimes. The check in process was great, they answered all our questions, were very knowledgeable and between both of them spoke very good French and English. It was explained to us that there would be no one entering our suite to clean during our stay. Alright. Not a huge issue but would have been nice. It can be done by request but I presume for a fee. (Will explain the snark later) Entering our room, it was bigger than our room was in Paris. It had a normal hotel size TV with decent channels. We had booked a double bed which was actually just two single beds. Unfortunately they didn’t even have a sheet between the mattress cover and the comforter. This is an issue because the A/C doesn’t work at all and leads to the window being open all night. There are mosquitos and we got bugged very often by them. But it was too warm in the room to close the window and the comforter was too warm to have on all the way. This led to some really poor sleeps. They do have a kitchenette which was decent but note that it only has enough plates and cutlery for 2 people. The bathroom was alright, fairly clean. They only left us 1 toilet paper roll which they again don’t come in your room to refill. They gave two towels, two face towels and a bath mat, fairly standard. It also had a great towel warmer which was a nice perk. Unfortunately we wanted new towels halfway through our stay and we’re told we had to pay extra for new towels! What the heck. That’s just BS. The shower was crap. Hot water only stayed on for a few minutes at most if you were lucky. The shower head is fine but the shower is designed in such a way, with no shower curtain just a 1/3 glass pane that water just spills all over the bathroom. You have to hold the shower head the whole time making it difficult to enjoy your shower. So we decided to wash our towels ourselves and some clothes as we are on a longer vacation. We had to buy our own soap, no problem with that. But the washing machine had a wash time of 40 minutes . We went down 40 minutes later and there was still 20 minutes on the timer. Not just that, but the clothes drier was broken and clearly had been for ages. So instead we had to drape our wet clothes across our room to dry everything. This was my first time staying at an adagio aparthotel. Had things been a little more standard and complimentary and well thought out for 200$ CAD a night, I would consider staying again but save yourself the trouble and pay a little more for a nicer place.

Un magnifique établissement bien situé à mi chemin du port ou de la gare SNCF à pieds. Extrêmement confortable, les chambres sont bien équipées. Côté restauration, le petit déjeuner buffet est complet, toutes options salées ou sucrées et très copieux. L'équipe hôtelière en place est chaleureuse et accueillante. Et le rapport qualité prix est excellent. Une belle expérience a renouveler qui permet de passer un beau weekend agréable dans la ville de Marseille

It’s not often that we stay at a hotel with a current Trip Adviser Traveller’s Choice award and are disappointed. Sadly, in this case, we were. The location is good to base yourself as one can get to the nice restaurant and cafe areas (in the old town especially panier and the old port) and most of the tourist sites. The Basilica is the other side of old port but I have stayed on both sides and this side (La Residence) is definitely the best side to stay. The Vieux Port metro stop is a short walk from the hotel. The view of the port and across to the Basilica is stunning and so lovely to wake up to every day, but the balcony itself was not very inviting - it is narrow with tired furniture and dirty flooring and dirty glass walls to the neighbouring balconies. Annoyingly the balcony door lock had long ago been broken, so a thief from neighbouring rooms could easily access the room. The port is busy and very noisy at night and not especially inviting. The bathroom was extremely tired with a few broken tiles, and a bath/shower that has not seen a proper clean in a very long time. The step over the bath is quite steep so not suitable for someone with mobility challenges. There was an occasional stinky sewerage smell in the hotel. The carpet in the room had big stains on it. The bed was comfortable but the layout of the shelving of the room is slightly insane, as you have to kneel down to use the coffee machine and half kneel to use the safe. The hotel’s statement that “every room in our hotel has been newly renovated” was clearly written many, many years ago! The staff were friendly and helpful and looked good in their varying versions of their navy striped Bretagne style tops.

We just stayed here last week. Props for the bunk beds which was helpful with family travel, but overall I found the hotel to be dirty. The hallway outside our room had crumbs everywhere and didn't look like it had been vacuumed in a while. The shower in our room wasn't as clean as I'd like. A tile outside our toilet room was loose and there was random water (?) behind the toilet long after room service had been there. While the property appears to be new, it is not in great condition and not as clean as it should be.

Location wise the hotel is just two or three minutes walk from the Colbert Metro Station or maybe 14 minutes walk from the main St Charles railway station. It is also only about five to seven minutes walk from the main tourist area down by the port. Obviously not the fault of the hotel but the street it is on it heavy with graffiti, there was smell of urine and hobos sleeping nearby. That might sound nasty, but it's just a fact. Check-in was simple and quick and the lobby is OK if you like looking at a piano covered in faux graffiti. All rather tacky and blingy looking. Bedroom was OK if you like decor in purple and vinyl light blue covered chairs in your room. No proper desk for computer use although you can use a small table and stool. Wifi connection was good. Air-conditioning worked. Bathroom acceptable although the 'open' toilet brush holder could surely be improved upon. Hairdryer provided but you can't use it in the bathroom as there is no plug point for a hair dryer. It can however be used in the hallway. Carpet was dirty. I thought at first it was maybe just our room but upon stepping out into the corridor there was dirt and dust everywhere, especially along the sides by the skirting boards. The cleaners main corridor door was often left open letting guests see inside the cleaners store room area. Breakfast was good. In fact, most of it was better than good. Comprehensive selection of breads and croissants/pastries, cheeses, hams, fruit, yoghurt, cereals, coffee machines and scrambled egg. The fallafel was also a great thing which I hadn't expected. Not so good were the burnt sausages and the very fatty/oily streaky bacon each morning. But overall, a good variety and enjoyable. Would we return? Probably not. The hotel really needs to do something to clean the carpets in the corridors properly and to get new toilet brush holders in the rooms. Very off-putting.