Hotel berhampiran Wackerstein, Pfullingen

An die Reception, Ich hatte mit meinem Sohn ein Doppelzimmer vom 5.5.bis 7.5.23 gebucht. Wir reisten am Freitag gegen 19 Uhr an. Durch die Unerfahrenheit ihrer Receptionistin ist uns ein finanzieller Nachteil von mind. 76,-€ entstanden: 1. Als ich am Samstag um 8.00 unsre AlbCard's abholen wollte, sollten diese erst um 14.00 fertig sein, vielleicht auch schon um 9.00!! Da wir bis dahin aber schon Kloster Bebenhausen und die Stadtführung Tübingen eingeplant hatten, mussten wir diese mit insgesamt 2x6+2x10€ selbst bezahlen. 2. Als wir am nächsten Tag die Hohenzollernburg besichtigen wollten, wurde die AlbCard nicht alkzeptiert, weil sie nur vom 6.5. bis 7.5. ausgestellt war, also nur eine Übernachtung. Mehrkosten: 44€. Wie ich beim Auschecken erfuhr, dauert das Ausstellen der AlbCard nur 10min!! Da dieser Lapzus auch eine Frage der Ausbildung ist, kann ich Ihrem Hotel nur die schlechteste Bewertung geben. - Derkostenlose Parkplatz hat so wenige Plätze, dass man die Tiefgarage für 9.-€/Tag benutzen muss.

Schon der Empfang durch Herrn Tammam war überaus herzlich! Das Hotel strahlt in allen Bereichen eine Wohlfühlatmosphäre aus. Die Zimmer sind modern gestaltet und sehr sauber. Die Minibar auf dem Zimmer steht sogar kostenfrei zur Verfügung und das Frühstücksbüffet lässt keine Wünsche offen. Es gibt überdachte Parkplätze im Hof. Mein persönliches Highlight war die Geburtstagsüberraschung: Eine Flasche Sekt, Muffins, Kerzen und alles begleitet von einem Geburtstagsständchen durch das Team - einfach der Hammer! Hier wird Gastfreundschaft gelebt.

Très bon rapport qualité prix L’extérieur ne reflète pas l’intérieur

Excellent hotel, clean, well organised and very friendly staff always willing to help. They have some toys for kids in the entrance. Conveniently located not far from the highway, and inside a new office complex with only pedestrian access so it is very quiet and cars cannot be heard. There room had enough space for 2 adults and 3 kids, very comfortable with a small kitchen and utensils. Will definitely book again if around.

Sehr gutes zentral gelegenes Hotel. Wir haben dieses Hotel für einen Kurztrip gebucht. Alles war einfach perfekt. Personal an der Reception freundlich und hilfsbereit , Zimmer sehr sauber und optimal ausgestattet. Nun das Sahnehäubchen. Vom Betreiberehepaar haben wir trotz der mühseligen und fraglich sinnigen Corana Auflagen ein Frühstück bekommen welches seines Gleichen sucht. Einfach top. Hier waren wir nicht zum letzten Male.

I stayed here as part of a business trip for 2 nights. The hotel itself was very nicely decorated. The staff member who checked us in (Lyubomir Ivanov) was very friendly and accommodating throughout our stay. The room was a good size and also nicely decorated. The mirror however was in a strange place – right next to the door and not by the dressing table which was a bit awkward. The bathroom was lovely and the shower was large. The do provide an all in one shower-bodywash, and a hairdryer is in the room. The TV was big and had a variety of channels. There was some issues with the window that few in our party had trouble with. You cannot open it, you need to get a member of staff too, even though it only opens a little, and then ask them to close it too. There was also unfortunately no kettle. They provided you with one small bottle of sparkling water (in a double bedroom 2 would have been better). The bed was comfortable however I did find it strange having 2 separate duvets on a double bed. There is also NO SAFE. Overall comfortable but a kettle would have been appreciated for boiling water. Breakfast was ok. A selection of teas, coffee and some juices. No cooked food. A few cereals and the yoghurt/fruit was nice. Disappointed there was no hot food, and there was only rolls of bread (no toaster), and a few croissants – that were not replenished. For the number of guests there, especially on our second morning, I would have hoped more would have been supplied and maybe even a bigger variety of pastries. There is NO BAR here – drinks and snacks from a vending machine are available, (‘wine’, beer, soft drinks, prosecco and a couple of spirits with mixers). However this was not restocked, but when we did ask at reception and Lyubomir restocked it straight away and said we could pay for a few warm ones now whilst we wait, with a bucket of ice, which was very kind. Very annoying that the tea/coffee machine had no teabags by it throughout our stay, so paying for a hot water – I was lucky I had my own teabags! Also, what I found strange was the lift you could only access your floor or the ground floor with your keycard. This was to avoid customers going on other floors. A bit of a pain if you are staying on a separate floor to your travel companion and have forgotten something, so have to go to the ground floor, meet up and then go back to your room! There is also have a pool table you can use. Also, to presumably cut staff costs – there is 1 to 2 people available on check-in – and they leave the hotel by 11pm. After that there are no staff available. Overall the room was nice, staff were friendly and it is a short walk from a couple of restaurants. However due to the lack of a bar, lack of staff availability and breakfast not being the best, I wouldn’t stay here again for more than 1 night.

We are experienced in traveling both for business and pleasure! The location is exellent for shopping but nothing more! We got the most out of the experience, had a good time together, spend a lot less time and money at the hotel than usually, as I must say this was a quite disappointing experience and an expensive one too. On the good side: The hotel is located close to the shops and hotel has free parking. The late arrival with no staff works great! The ugly: Usually I would give the hotel a chance to comment before a review, but during the stay we gave the hotel several chances to fix for the many mistakes. We had specifically asked and paid for an Atelier room in our booking and one of the several phone calls and dialogue we had prior to arrival was to make sure we got the right room. We got an old studio located on the first floor, no openness to fix this at front desk at all so we put on a smile and got the best out of it. We booked a dinner reservation weeks ago for 7pm, the front desk did not know about it, but apparently fixed this! When we got to the restaurant, we got the same table as another family with kids and with no social distancing. Asked for a different table, plenty free, or to sit at the bar, come back later, but no! The cozy romantic dinner turned into rushing through courses with kids at the table meals arriving before drinks etc. And the 4 course meal with welcome drink turned into 3 course meal without! The compensation of free limocellos (which we was not asked if we would like) did not add up for it. And with hair in main course we just wanted the dinner to end sooner than later! Next time we will go for the half price options and other hotels in the area located just as good or simply choose to stay at the excellent 3 and 4 star hotels at Stuttgart! We will absolutely not be back. And why is that: we felt that if you are a non German, you will be treated 2. And the attitudes of some staff members are not for the service business.

Praktisch und gut (genug) für eine Übernachtung am Flughafen. Positiv: Das B&B Konzept und die freundliche Dame am Empfang sowie die gute Lage am Stuttgarter Flughafen, fünf Minuten mit dem Auto. Zimmer dennoch ruhig. Negativ: wir hatten als Familie mit Kindern zwei Zimmer gebucht, diese lagen dann aber trotz entsprechender Bitte auf unterschiedlichen Etagen. Schade. Lange Wartezeit beim Einchecken. Fußboden im Bad war unter dem WC nicht komplett sauber. Deshalb nur drei Punkte, sonst eher vier oder fünf.

Die Zimmer sind ausreichend groß, modern eingerichtet und waren absolut sauber. Die Betten sind o. k., wir haben sehr gut geschlafen. Die Servicemitarbeiterin war sehr freundlich, die Abwicklung lief völlig reibungslos. Das einzige Manko sind die Parkmöglichkeiten. Zum Ent- und Beladen des Fahrzeuges mussten wir im Halteverbot neben dem Eingang parken, weil der einzige hoteleigene Parkplatz neben dem Eingang bereits belegt war. Unser Fahrzeug mussten wir in der Nacht auf einem, für Hotelgäste reservierten, Parkplatz 300 m entfernt in einer Seitenstraße abstellen. Kaffee gibt es für Gäste rund um die Uhr kostenlos. Wir hatten ohne Frühstück gebucht, können also zur weiteren Services nichts sagen.