Hotel berhampiran University of Phan Thiet, Phan Thiet

The aroma beach hotel is by far the best hotel we had in Vietnam. Everything is clean, the staff is very nice and helpful, and the atmosphere is just amazing. The food is good, the sea is clear and just a few meters away. There are good restaurants nearby, an awesome cocktail bar and a few shops which are not expensive. Overall 10/10

The whole trip living here is excellent!!! The concierge is so nice that checked our bus pick up time and help us contacted them to bring us back to hi chi Ming city! And the hearty breakfast they offered is also awesome!!! I’m really sure that if I come back Vietnam next time, I’ll live here again!!

In fact , we had a good rest stayed in here during our weekend, my room 310. according to my point of view are, the resort facilities itself are still good in condition after almost 2 decades, particularly fabulous breakfast, yet i like the swimming pool here much ever, has warm crystal water sparkly keep you swimming, soak in water hours wiithout getting cold and twinkly plus pool bar are superb. Unfortunately, i observed the soft part here means human who are service staff across departments does not meet 5* standards such as : 1/ at reception their welcome guest procedures was not satisfied, the receptionist lady spoke speedy caused i could not catch her message at all, spa staff said to me there is not spa menu in the room i think that is poor equiped for 5*. 2/ at evening time, i had some beer at te restaurant located underneath the reception area, the lady service staff told me that my bill at 77,000vnd was unable to close because i did not depsosit 6,600,000vnd at check-in time. I got so mad with this kind of manner and treated their guest in house. cause then i insisted to meet Victor and Ms. Bích for my complaint. Victor seem very hospitable and sincere in apologies and listening to my complaint. 3/ the service staff at the pool bar need to be trained more and more in service attention, i wanna to have some drinks but nobody saw my hands and handphone flashlight have being waved continuously. 4/ i love most resort saturday buffet by the pool and beach area, all food are so delicious and thanks Victor for 1 round of drinks on you and courteous welcome by a lady who i guessed she is an outlet head, i missed asking her name, pity for that. 5/ I see the resort merely lack of man-power in front of the house, cause poor service attention, example my table was not clear-out in time, left used tableware for long until i must waved hands even in breakfast time happend the same. 6/ Majority service satff here are not hospitable and really lack of smiles on their face, they just do their jobs hardly like a robot without feeling of their guest around. Anyway, overall i had good stay here beyond above dislike points ruined and destroyed all my mood and your guys effort. I grateful for your team efforts during my stay. Hopefully next trip could be better service provided namely HUMAN AND HUMAN. Thanh The, Nguyen

This is the first hotel we chose when we were in Vietnam. The beautiful landscape and the facilities were new and nice. Room was well decorated, breakfast with many choice from Vietnam to Western cuisine, we love tea and coffee. The service was super good, special shout out to Thuy from front desk, her service made us felt like home. Every single detail was well arranged for us. Thank you Thuy. We surely will come back here again!

Это зелёный оазис в Муйне. Очень много персонала, особенно садовников и у каждого своя роль! Гости отеля в адеквате. Никакого ”Тагила” здесь нет. На субботу и воскресенье как и в целом по Вьетнаму загруженность выше, чем в будни, может быть плотненько, но шезлонги на море всегда свободны. Заняты были на 30-40 % возле моря в июне 2024. Сюда едут за релаксом и комфортом! Только море с волнами для кайт сёрферов. Но мы с ребёнком были в основном в бассейне, так как ей бассейн в радость. Жили в номере в корпусе нова на 4м этаже. (Заранее просила отель об этом, все предоставили как надо). Отлично тихо и слышно шум моря. Все насекомые внизу! Были 5 ночей. Очень рады и вернёмся еще когда нибудь! В отеле брали только завтраки, на обед всегда ели фрукты, а на ужин вдоль по улице много ресторанов. Предупреждаю: в Муйне повсюду летают какие-то мошки, с первого дня купите местные спреи и используйте. Я думаю это характерно для этого района, потому что в Нячанге например их не было вообще.

This small boutique resort surpassed our expectations with excellent service, food and comfort. The pool, which overlooked the beautiful bay, was inviting, clean and well cared for. Our room was spacious and very clean, included all the amenities we needed. On arrival we were greeted by beautiful, smiling staff who did very well conversing in English. They looked after us very well for the 5 days we stayed. Massages were great and inexpensive, the food was delicious and the service was lovely. This place should be commended for the pleasant and enthusiastic staff. The one (big) downside was that the beach was unavailable for use. The severe damage and erosion from recent storms meant they had to install those unsightly massive sandbags to reconstruct the beach. The reconstruction was very loud and distracting on and off for a few days, however the staff were very apologetic and the work needs to be done fast, so it was out of their hands. I feel that we should have been forewarned and given the option to move to a different resort. It DID NOT change the great, relaxing time we had at the resort though.

We stayed 4 nights at this hotel Overall the facilities are second to none and the staff is really friendly. But there were some things that surprised us a bit. Example 1 Upon arrival we got the opportunity to pay 30 % upfront. If we didn’t do that, we didn’t have the opportunity to put drinks, food etc. on the room, but we would instead have to pay cash (or credit card) each time. We asked why, but we didn’t really get an explanation about why that was the policy. We have never tried to pay deposit like that on a 5 star hotel before. Example 2 As mentioned earlier there are nothing to put on the staff. They are super service minded, polite and friendly. But when we are at a hotel like this, we expected the staff to at least speak some English. Of course some of them spoke ok English, but in general we used a lot of pictures and Google translate, just to be able to communicate properly. Example 3 Mini bar selection. When you open the freeze in the room it is empty. So the concept is that you shall contact them every time you want something. The selection was a little poor in our opinion. For instance no chips, Oreos etc, but just mainly something to drink.

The resort is all extensive that you do not even need to leave the resort. The location itself is great if you want to have a quiter retreat, away from the bustling of Mui Ne. It takes about 15 - 20 minutes drive to central Mui Ne. Though, everything is here and you can spend days without going out. Every morning, I am awaken by the birds chirping and sounds of the crickets instead of the hustling and bustling of the city or traffic so this is good. I find that the staff were extremely helpful, breakfast was great and the guest relation officers who are always ever-willing to provide some insights. Their tours are somewhat comparable to outside prices (especially for a personalised one as compared to shared tours). There is a lift directly opposite to my room, and I could hear people drunkenly walking to the lift or talking while waiting for it. The resort has predominently European tourists who at times could be rowdy and difficult as they kept cutting me when I wanted to check-in disallowing the receptionist to focus on me. Nevertheless, the treatment provided by the staff are the same. I only have one major issue where I had booked a massage and the masseuse waited in the room for me to undress instead of allowing me time to prepare myself which is the norm. There were also no drinks (as per normal customs) provided after the massage for a resort that is of such high luxury.

Thật quá thất vọng với dịch vụ của Movempick Phan Thiết. Accor nên xem lại việc quản lí ở đây để ảnh hưởng đến thương hiệu của tập đoàn. Booking cả tuần xong không gửi mail confirm cũng k ai gọi tới confirm. Khách gọi tới thì lễ tân tên Thơm tiếp với giọng điệu như đang đùa. Mình muốn đặt thêm extra bed thì thay vì tư vấn cách nào tốt cho khách thì bảo chị thấy đâu rẻ hơn thì quay lại đó mà đặt, ôi không hiểu ở đâu ra cái thái độ với khách như vậy( quản lí nên nghe lại cuộc gọi này để kiểm chứng nếu đọc được comment này nha). Tôi quyết định huỷ luôn booking vì cái thái độ này vì sợ tốn tiền mà mang lại mang cục tức đem về. Quá thất vọng!!!

Mình thấy resort khá nhỏ, nhưng yên tĩnh, ai thích chill thì ở đây cdc. Đồ ăn sáng khá ít, đi vào thứ 4 được free trà chiều oke