Ria Merin Varghese
20 Oktober 2024
The Worst Hotel Experience Ever!
This hotel is an absolute nightmare! The service is beyond pathetic. The reception staff are scammers who will try to rip you off. They demanded 1000 baht from us as deposit and then deducted an outrageous amount from our deposit without any explanation.
To make matters worse, there was no water in the morning! We had to wait for three hours just to take a shower. Also provided us a malfunctioned hairdryer and said we've been charged for this whereas we hadnt even used it. When I confronted the reception about the extra charges, one of the staff members literally turned up the music and started chatting with someone else, completely dismissing me. It was infuriating! When I pressed for answers, she smugly told me to "go ahead and leave bad reviews, we don’t care."
They clearly have zero regard for their guests and their well-being. If you value your money and sanity, do yourself a favor and avoid this place like the plague. You’ll thank yourself later!
Terjemah