Coco's Guest House

No a/c, which is written but still quite tough, think twice. However there is a fan. When I was in the room, I held the door opened. The bed isn’t that comfy but fine. Hosts ask to go barefoot and leave shoes near the stairs. On the first day I got a free bottle of water. Only after two days I found out that could drink tea and coffee for free also. On the last day they gave guest bedside tables.

On arrival they did not provide the luggage transfer as per the booking. I have to pay porter to bring my luggage. On leaving porter is provided but complaints our luggage is heavy. The guest house insists on 500 baht key deposit in cash. If they have provided this information in the fine print I would have bring cash. This caused inconvenience and delay in checking in.

As I was checking in I asked for the toilet, the staff told me where to go and of course I walked straight into the toilet- and straight into a pool of sewage up to my ankles. Apparently this was a new staff member so I do not blame the poor guy who told me. However, this should’ve been communicated between staff so that it did not happen. I have spent my 4 days in phi phi anxious about any potential infection symptoms. Do not recommend this place. The receptionist was moody and rooms not great. I moved out after 1 night as the manager took a whole day to approve the refund (probably just so they can get 1 nights pay). By the time the refund was approved, it was 11am the next day (the general check out time) and the receptionist was trying to tell me if I don’t get out at that moment I will pay for another day- despite having only just heard I was able to check out and get a refund. Rather pay more for a good time.