Four Points by Sheraton Philadelphia Northeast

Nice location and lots of stores nearby and huge parking lots

Would have liked to have a shuttle to and from the air port

This a very good hotel to stay in, why? Such friendly staff, such a beautiful room, and what a convenient location! I would recommend it! Best of luck and best of joy to everyone who saw this comment!

設施：很人性化 衞生：乾淨整潔

蠻好的體驗，地理位置、設施、服務等，均蠻好。

性價比高！

Everything was great and clean 😌 except no breakfast included but overall excellent customer service

A good and convenient option for staying 1 or 2 days in Philadelphia, a bit pricey for 1 night at around 200usd but the staff is friendly, ample space for parking and spacious rooms, clean accomodation but be sure to keep extra funds for food. rooms are comfortable and so is navigating inside the hotel, they supply the basics such as coffee and tea.

1. At checkin we were told the hotel was overbooked on 2 queens and offered a single king. We were offered vouchers for free breakfast “for the inconvenience.” The checkin agent was professional, courteous, & the highlight. Parking was plentiful. The room was clean and the mattress was comfortable. 2. The heating system in the room seemed to have two settings, off or inferno. 3. On a Sunday morning when the hotel was so full there was one staff member in the restaurant to take orders, bus tables, and take payment. She was polite but obviously overwhelmed. 5. The water in the shower never got above tepid. 6. Monday morning we came down to breakfast around 7 am before checking out and we’re told the restaurant is closed. Our voucher was good for two egg on English muffin sandwiches that were microwaved into eraser-like oblivion but NOT for a cup of yogurt or anything resembling food. She was the only staff in duty and doing checkout, passing our eraser sandwiches, and handling complaints all alone. 7. We witnessed several guests making complaints about problems similar or worse than our issues over the time there. Clean rooms, a decent mattress, and one staff-member who was not overwhelmed keeps this review from being entirely negative. Poor heating system, tepid shower, lack of breakfast on Monday morning, all other staff seeming overwhelmed means I’d probably look elsewhere when I return to the area.