Chen Sea Resort & Spa Phu Quoc

Ulasan Chen Sea Resort & Spa Phu Quoc

Chen Sea Resort & Spa Phu Quoc

Bai Xep Ong Lang Hamlet, Dương Đông, Pulau Phu Quoc, An Giang, VietnamLihat Butiran Hotel
Chen Sea Resort & Spa Phu Quoc
Chen Sea Resort & Spa Phu QuocChen Sea Resort & Spa Phu QuocChen Sea Resort & Spa Phu Quoc
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Ulasan Tetamu

8.9/10
Very good
56 ulasan
Ulasan yang disahkan
Location8.8
Amenities8.7
Service9.1
Cleanliness9.1
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All reviews(56)
Positive reviews(29)
Reviews with photos/video(15)
Awesome stay(9)
Great service(8)
Clean and tidy(6)
Nice sea view(6)
Quiet & comfortable(5)
Negative reviews(2)
Guest User
Villa-Beach Front
Daftar masuk pada Jul 2025
Family
15 ulasan
10/10
Outstanding
Disiarkan pada 21 Ogo 2025
A wonderful hotel! The staff, from the front desk to the housekeeping team, were absolutely exceptional. Our bungalow with direct access to the sea was excellent. Just a hundred meters from the hotel, you'll find a motorbike rental and a small shop. The hotel's restaurant was definitely up to par, and we thoroughly enjoyed the breakfasts. If you're looking for a hotel for a quiet, comfortable getaway, this is absolutely the place! We would love to return to this hotel!
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wilsonthebanana
Villa-Beach Front
Daftar masuk pada Jul 2025
Traveling with friends
4 ulasan
9.5/10
Amazing
Disiarkan pada 24 Ogo 2025
The hotel was great! My only minor quibble is the poorly maintained road leading up to the entrance; it would be absolutely perfect if that could be fixed. Still, it didn't significantly affect our overall experience.
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Guest User
Sea View Villa
Daftar masuk pada Apr 2025
Solo traveler
12 ulasan
9.2/10
Great
Disiarkan pada 30 Jun 2025
The view is absolutely stunning; it's an oceanfront room with direct access to the beach from the balcony. However, for a resort, the food quality is quite mediocre, and it's also very inconvenient to venture out. The minibar and in-room snacks are virtually non-existent, and you even have to bring your own bottled water.
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Guest User
Two-Bedroom Pool Villa
Daftar masuk pada Mei 2026
Traveling with friends
1 ulasan
9.5/10
Amazing
Disiarkan pada 7 Jun 2026
Very calm and clean
Guest User
Villa-Beach Front
Daftar masuk pada Jul 2025
Couple
2 ulasan
8.7/10
Very good
Disiarkan pada 1 Sep 2025
The room was a bit basic, but the service was excellent.
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Guest User
Sea View Villa
Daftar masuk pada Dis 2024
Traveling with friends
15 ulasan
9.0/10
Great
Disiarkan pada 2 Feb 2025
Not the newest property but well kept. Super friendly staff and nice atmosphere.
Jawapan daripada Pihak Penginapan: Thank you for your kind review! We're glad to hear that you enjoyed the warm atmosphere and found our team to be friendly. While our property may not be brand new, we take great pride in maintaining it with care to ensure a comfortable and pleasant stay for all our guests. We hope to welcome you back again soon!
BradyBee
Sea View Villa
Daftar masuk pada Mac 2024
Couple
36 ulasan
10/10
Outstanding
Disiarkan pada 5 Mei 2024
We were truly impressed by the hospitality andf attention to detail. They made our stay extra special and I can honestly say that we would go back to it. This beautiful resort has its own private beach and it's absolutely breathtaking. The food could dfo with variety but the breakfast was delicious. We travel a lot and this is definitely one of our favourite places of all times. The staff was absolutely amazing and super helpful and friendly. It was our anniversary and they surely pull out all stops. We highly recommend this beautiful hotel. Make sure to go for the snorkeling...the guide is great and very professional and fun. We will be back soon. R&B
MexicanMermaid
Sea View Villa
Daftar masuk pada Mac 2024
Traveling with friends
5 ulasan
10/10
Outstanding
Disiarkan pada 7 Apr 2024
The customer service exceeded our expectations. They really thought of every little detail! The entire resort staff were friendly, personal and helpful. This was truly the best customer service I have ever experienced and I have traveled a lot! I highly recommend and can’t wait to go back!
Chaojifeixiakabuda
Sea View Villa
Daftar masuk pada Jan 2026
Traveling with friends
47 ulasan
10/10
Outstanding
Disiarkan pada 11 Feb 2026
The room is located in a quiet and somewhat secluded private area by the sea. There are only a few rooms in total, so it's very peaceful and undisturbed, allowing you to fully enjoy a different lifestyle. I was very lucky to get an upgrade; the experience of a beachfront villa was so much better. The view of the ocean right from the room door was quite breathtaking, with sunshine and sand.
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Guest User
Sea View Villa
Daftar masuk pada Apr 2026
Couple
3 ulasan
10/10
Outstanding
Disiarkan pada 7 Mei 2026
I was able to relax in a quiet environment. Although it's a small resort hotel, I was able to enjoy a sophisticated time surrounded by nature. For breakfast, you can freely choose the fruit in front of you to make your own fresh juice. It was delicious.
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Guest User
Villa-Beach Front
Daftar masuk pada Sep 2025
Couple
6 ulasan
10/10
Outstanding
Disiarkan pada 7 Okt 2025
I stayed at three or four different hotels in Vietnam this time, experiencing the romance and vibrancy of the sunset town, and also feeling the lively atmosphere of central Phu Quoc Island (I even met an angelic little dog named Qiuqiu at my guesthouse). But unsurprisingly, for the last two days, I fell in love with the unique tranquility and freedom of Chen Sea. Perhaps it was the spacious lobby, the unique welcome markings in the rooms, or maybe it was the detached villas facing the sea, or the sound of the waves lulling me to sleep at night… “Her beauty” When I watched the sunset from the beach chair in front of my room, I truly, truly, truly understood the meaning of my long hours in Hangzhou! After taking a few quick photos, I told my boyfriend I wanted to experience it for myself. "Watching the passing boats, discussing how often they go out to sea," "Watching the waves grow bigger and bigger, wondering if the next wave would rise even higher and farther than the previous one"... "Her cleanliness" During my two days at Chen Sea, I could feel the staff's care and love for the place. Having been a hotel for over ten years, the beach is always spotless, the beach mats on the chairs are always clean (they're collected and washed every night, including the hammocks), and the beach towels are always promptly put away and put away... They're never left damp on the mats, ensuring the next guest gets soaked. She hasn't become complacent about "maintaining" despite her long history in business.
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6/9
Guest User
Sea View Villa
Daftar masuk pada Ogo 2025
Couple
14 ulasan
9.5/10
Amazing
Disiarkan pada 30 Sep 2025
This is a very unique resort. Chocolates are placed on the bedside table as a welcome gift. The beds also have mosquito nets, creating a very atmospheric feel. The room fragrance is also very distinctive. The only downside is that during peak shower times, there might be no hot water; even after half an hour, the bathwater was still cold. However, from the terrace outside, you can hear the sound of the waves. And if you're lucky enough to see the stars, the starry sky is breathtaking. The restaurant food is acceptable; if you come during the rainy season, the air can be a bit sticky. Overall, the resort is very relaxing and highly recommended.
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Neal97
Two-Bedroom Pool Villa
Daftar masuk pada Apr 2025
Family
37 ulasan
5.0/10
Disiarkan pada 4 Mei 2025
We booked 4 hotels in Phu Quoc Island. Chen Sea Hotel was the last and most anticipated night. However, Chen Sea was the worst overall. It was not as good as the first three (Ocean Bay, Hilton, Sheraton) in terms of environment, breakfast, service, etc. The price/performance ratio was extremely low. The villa cost 4,000 per night, but we couldn't see the sea. We wanted to check out half an hour later, but were told that there would be a fee for the delay. At 12 o'clock, they called us to urge us. The experience was extremely bad. I seriously doubted that Xiaohongshu asked for good reviews!
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Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback.
H e l en b b
Sea View Villa
Daftar masuk pada Nov 2025
Traveling with friends
12 ulasan
7.5/10
Disiarkan pada 28 Dis 2025
It's alright, but the price-performance ratio isn't great during the holiday.
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Guest User
Sea View Villa
Daftar masuk pada Jan 2025
Family
5 ulasan
2.0/10
Disiarkan pada 6 Feb 2025
This hotel is not good. I have been to all the islands in Southeast Asia and stayed in many hotels, but I have never heard of their rules. My friend was traveling with me, but they said that my friend could not go to the guest room and only allowed me to go. I argued with the waiter for a long time and was about to agree. As a result, an arrogant and rude Italian boss with bald hair came and firmly said no. The boss said that we can check out but cannot refund the money. This is the first time I have seen the rules of this hotel. Later, I checked in and found that the food in the hotel restaurant was not good, and the room was not as good as I thought. This room is not worth the price. So I advise all Chinese people that this boss is Italian and is very unreasonable to Chinese people. Think clearly before booking. You definitely cannot check out after booking, and there are very few Chinese people in the hotel. I advise everyone not to step into the trap. I will definitely give them a bad review for their service.
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Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. However, we would like to clarify a few details so that other guests can better understand the situation.You booked a room intended for two guests, but upon arrival, there were four people in your party. According to our hotel policies and safety regulations, any additional guests must be properly registered, and if the number exceeds the room capacity, an extra room must be booked. These rules are in place to ensure the comfort and safety of all guests and are not based on anyone’s nationality.Our staff did their best to communicate with you and offer a reasonable solution. We regret that there was a misunderstanding during the conversation, but we must also maintain the basic operating standards of the hotel.We have also taken note of your comments regarding our restaurant and room quality, and we will review them seriously to continue improving our services.Finally, we warmly welcome guests from all over the world and are committed to providing fair and friendly service to everyone. Please rest assured that there was absolutely no discrimination involved, and we regret that you felt otherwise.Thank you again, and we wish you all the best in your future travels.Sincerely,Hotel Management