Ulasan Deevana Plaza Phuket

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced.We regret that our efforts to assist you during your stay did not result in a more positive outcome. Guest satisfaction is extremely important to us, and we are disappointed to learn that we fell short in areas such as room conditions, air conditioning performance, and plumbing. Your comments have been shared with our maintenance team for immediate attention.We also acknowledge your concerns regarding the group booking. We understand how disruptive this must have been and sincerely apologize for the impact it had on your overall experience. We strive to accommodate all guests respectfully and will take stronger measures in the future to ensure that all guests can enjoy a peaceful and comfortable stay.While we cannot change what has already occurred, we do hope you might consider giving us another opportunity in the future to provide the level of service and comfort we are truly capable of offering.Thank you again for your feedback.Warm regards,Management Team

Jawapan daripada Pihak Penginapan: Dear Simon,Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the peaceful location, wide breakfast selection, and our friendly staff. It's also great to know you found the pool area relaxing. We sincerely apologize for the housekeeping oversight and any discomfort caused by the room smell — your comments have been shared with our team for improvement. We also appreciate your input on the lunch portions and will take it into consideration as we continue to refine our offerings.We're delighted you found us to be a good family hotel overall, and we hope to welcome you and your family back for an even better stay in the future.Warm regards,Management Team

Jawapan daripada Pihak Penginapan: Dear Ahmad R A,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the room condition and the bed covers — your comfort is very important to us, and we regret that we fell short in this area.We're glad to hear you enjoyed the breakfast and our swimming pool facilities. Your comments help us improve, and we hope to have the opportunity to provide you with a better experience on your next visit.Warm regards,Management

Jawapan daripada Pihak Penginapan: Dear Bekir,Thank you for sharing your feedback. We're glad you stayed with us and appreciate your comments. We apologize if the cleanliness did not fully meet your expectations. We strive to maintain high standards and will work with our housekeeping team to ensure improvements. As for the noise from nearby bars, we understand it can be challenging for light sleepers. For future stays, we would like to suggest Deluxe pool view room for your choice please as to avoid the noisy from OTOP bar. Thank you again, and we hope to welcome you back for a more comfortable stay.Best regards,Management Team

Jawapan daripada Pihak Penginapan: Dear E.S, First and foremost, please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore, please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will be implied accordingly. We appreciate you bringing these matters to our attention, as it helps us identify areas for growth and improvement. While we understand your disappointment, we hope you might consider giving us another chance in the future to show you a much-improved experience.Warm Regards, Management Team

Jawapan daripada Pihak Penginapan: Dear Stefany,First of all, we would like to thank you for choosing to stay with us at Deevana Plaza Phuket Patong during your recent holiday in Phuket. And thank you for your kind words. We're thrilled to hear that you had a great experience. We look forward to welcoming you again soon.Best regards,Management Team

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back on your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team

Jawapan daripada Pihak Penginapan: Dear Ms. Antoinette van den Heever, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your high score review. Therefore, we thrust that we were able to meet your expectation and we successfully give you a memorable experience during your stay.Your kind complement will be shared to the team to boost confidence and continue the outstanding performance of customer service at all times. We are looking forward to welcome you back on your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team

Jawapan daripada Pihak Penginapan: Dear Valued Guest, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team

Jawapan daripada Pihak Penginapan: Dear Mr. Feras, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team

Jawapan daripada Pihak Penginapan: Dear Valued Guest, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team

Jawapan daripada Pihak Penginapan: Dear Mr. Jain, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team

Jawapan daripada Pihak Penginapan: Dear Valued Guest, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Thou we truly regret to know that we haven’t able to meet your full expectation. If you don’t mind can we ask more details about the instance you have mentioned on your review as part of our internal investigation in aid of service improvement? Moreover please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your delightful feedback. It is our great pleasure to read that we were able to meet your expectation to have a memorable and enjoyable experience Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of costumer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team